Reviews of Holiday Inn Express Southwark, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
103 - 109 Southwark Street, Southwark, London, SE1 0JQ, United Kingdom
#369 of 1,010 hotels in London
Guests' ChoiceReview Score
Based on 2759 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.4
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Location
9.0
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Facilities
8.1
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Staff
9.0
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Value for money
7.9
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Free WiFi
8.5
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Reviewed: April 25, 2024
Haneen
Jordan1 review8.0“It was very nice, staff were very helpful in guiding us how to get to some places in the area.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 5 nights
All was good.
The location was perfect, very close to supermarkets, restaurants, and metro stations. the room was a bit small for two but was clean, cozy, and calm. and the breakfast was lovely especially the crossiants :)
Stayed in April 2024
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Reviewed: April 24, 2024
Alexandru
United Kingdom9 Reviews1 helpful vote8.0“Good if you are not looking for clean place to stay”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The price was a bit high for how dirty the hotel was (the comunal spaces - coridor, lift, car parking, etc). Also, it smells like an old hotel from 1900s. The carpet, pretty much everywhere, is dirty and it smell awful.
Central location, friendly staff, parking space
Stayed in April 2024
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Reviewed: April 16, 2024
Stephen
Ireland11 Reviews7.0“Good hotel, great location but, if you can afford it then skip breakfast”- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 1 night
Breakfast gets busy - really busy - on top of which there's a limited number of seating options so, it's very much possible to end up waiting a bit to get seated or even to get food as there's a queue. If you aren't too fussed about breakfast then eat out - there are a good number of cafes in the area and a lot more choice. I still recommend the hotel - would stay again but definitely will skip breakfast even though it's free.
Location is close enough to most of London's attractions plus there's a tube and bus stop close by. There's basement parking and the breakfast is great for the price. Accommodation is good - at least our room had all that we needed and despite being near a major road it was decently quiet so, thumbs up for the sound proofing.
Stayed in March 2024
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Reviewed: April 13, 2024
Brenda
France4 Reviews7.0“My son loved the breakfast and I loved the location. It was close to transport lines and lots of restaurants options.”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
It did not serve dinner
It’s well located
Stayed in April 2024
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Reviewed: April 13, 2024
Susan
United Kingdom4 Reviews9.0“I enjoyed my stay and would be happy to return!”- • Leisure trip
- • Solo traveler
- • Double Room - Disability Access
- • Stayed 1 night
I had no complaints! The price had gone up since my stay last year, but was comparable with other hotels in the area!
I love the location as it’s near the river, the Tate Modern & the Bankside Gallery! The room was spacious & calming! There was a varied choice for breakfast and I was pleased when I was given some gluten free bread, as requested!
Stayed in April 2024
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Reviewed: April 12, 2024
Oded
Israel12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
Great location very freindly staff
Stayed in April 2024
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Reviewed: April 11, 2024
Isaac
Ghana1 review7.0“Great location for your business trip”- • Business trip
- • Group
- • Double or Twin Room - Allocated on Arrival
- • Stayed 5 nights
- • Submitted from a mobile device
I would have had a great stay if they would have served variety at breakfast. At least serving boiled or Spanish omelette would have been better.
The rooms were tidy and welcoming.
Stayed in March 2024
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Reviewed: April 11, 2024
Jerome
Switzerland22 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
Poor breakfast and too busy.
Stayed in April 2024
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Reviewed: April 8, 2024
Julie
United Kingdom5 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Because I was by myself, when I left my breakfast to fetch a drink, there was no one at my table and my half eaten breakfast was cleared away before I could return to it
Location was perfect for where I was going Staff were very friendly Room was quiet and comfortable and the shower was great
Stayed in April 2024
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Reviewed: April 6, 2024
Dave
United Kingdom4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Helpful friendly staff. Clean . Good central location. Reasonable price for London
Stayed in April 2024
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Reviewed: April 6, 2024
Castro
United Kingdom2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Aircon is not cold enough
Food is nice. Toilet is so nice
Stayed in February 2024
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Reviewed: April 3, 2024
Camilla
Italy1 review8.0“Good place to stay in Southwark area”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
Room dimension + bed dimensions. We are a couple and we find the bed particularly small Breakfast might be a bit crowded during certain peak hours (there is not much space) but the staff made us aware of this when checking in so for us was not a major issue. The rooms was not equipped with refrigerator and there was not much space for storage / hangers.
The position of the hotel is extremely good. Close to Blackfriars (District) and Southwark (Jubilee) tube stations. The neighbourhood is also quiet and modern, within few minutes on foot you can easily reach Tate Modern, Borough Market and Shard. Breakfast is also rather vary but as an Italian coffee quality shall be improved. There are numerous bars (Starbucks, The Refinery) and there is also an Amazon Fresh nearby the hotel. Staff was friendly but not invasive, which we appreciated.
Stayed in April 2024
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Reviewed: April 1, 2024
Cheryl
Canada1 review9.0“Would definitely stay again”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing comes to mind. Room was tight but guess that is to be expected in big city.
Very good Staff at front desk very helpful
Stayed in March 2024
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Reviewed: March 28, 2024
Samantha
United Kingdom6 Reviews9.0“Excellent all round, would stay again”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Fab breakfast!
Stayed in February 2024
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Reviewed: March 27, 2024
Ajeldi
United Kingdom4 Reviews8.0“enjoyable”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
No Lunch or Dinner options.
Location
Stayed in March 2024
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Reviewed: March 26, 2024
Valentina
Italy3 Reviews9.0“Great location to explore London City, safe area”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Great location, staff is great, bed was comfortable and room was clean. Would recommend it to everyone
Stayed in March 2024
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Reviewed: March 24, 2024
Robert
New Zealand5 Reviews9.0Wonderful- • Business trip
- • Family with young children
- • Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Toilet cistern leaking intermittently (into toilet bowl). Maintenance called and came but it still played up.
Location, value for money, excellent breakfast included
Stayed in March 2024
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Reviewed: March 23, 2024
Zeljka
Croatia2 Reviews7.0“Good location”- • Leisure trip
- • Couple
- • Double or Twin Room - Allocated on Arrival
- • Stayed 6 nights
- • Submitted from a mobile device
The fan in the bathrom was a way to noisy and there was no way to shut it down. Luckily we were too tired so it didn't bother us that much. The carpet in the room was in a very bad condition but the rest of the room was fine. The breakfast is ok if you're staying for a day or two, but for a long stay you'll run out of options.
Location is very good! The other things are just average.
Stayed in March 2024
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Reviewed: March 22, 2024
Hilda
Spain15 Reviews1 helpful vote8.0“It was ok for the weekend stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast is not the best, and it’s the same thing every day not even a slight change during week days or weekends
Location is ok, near to 2 different metro lines Value for Money was ok
Stayed in March 2024
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Reviewed: March 17, 2024
Gomes
Ireland2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
I don’t remember if there were something.
Facility to arrive there
Stayed in March 2024
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Reviewed: March 17, 2024
Rita
United Kingdom1 review7.0“Facilities are ok and area of the hotel is good. Friendly staff as well.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Wasn’t able to change my dates without paying compensation
Friendly staff
Stayed in February 2024
-
Reviewed: March 16, 2024
Rachel
United Kingdom3 Reviews8.0“Practical and just what we needed for our short stay.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
A little expensive but I guess we’re in central London. 🫤
Great location for us as we were booked to go mudlarking by Millennium Bridge. The hotel was very practical for us, extremely clean and all the staff were helpful and friendly. It was also great that they were able to store our luggage for us after we’d checked out so we could go off and enjoy our adventures for the day!
Stayed in March 2024
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Reviewed: March 16, 2024
Robval
United Kingdom14 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Perhaps the quality of the cooked breakfast products could have been better
Staff were very friendly and helpful, rooms were exceptionally clean,especially the bathroom. A good range of breakfast food.
Stayed in March 2024
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Reviewed: March 14, 2024
Kogie
United Kingdom6 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
Central to several train stations. Easy walking distance to central London. Easy to find. Lovely breakfast and very friendly staff. Room was ready before check-in time.
Stayed in March 2024
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