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  5. Reviews of Four Stars Hotel

Reviews of Four Stars Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

26-28 Sussex Gardens, Westminster Borough, London, W2 1UL, United Kingdom

#1065 of 1,102 hotels in London

Guests' Choice

Review Score

Based on 929 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.3

  • Location

    8.1

  • Facilities

    4.9

  • Staff

    7.5

  • Value for money

    6.0

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    5.0
    Small room but it has what I need for a short stay.
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night

    Near Paddinton Railway Station. It has what I need for a night's stay.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    -The floor is made of wood and there are bad cracks and -anyone who walks makes a sound -there is no insulation for the windows from the sounds of cars. -I could not sleep -there is no fan - there is no type of hospitality in the room, tea or water

    Stayed in August 2025

  • Reviewed: August 25, 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Uncomfortable bed, terrible shower

    Stayed in August 2025

  • Reviewed: August 11, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The flush doesn't work and you have to press the flush several times to flush the water.

    Location

    Stayed in August 2025

  • Reviewed: August 5, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights

    Room and bathroom is so small. Lavatory is inside the shower area. When you take shower, everything gets wet. And something like bedbugs bit me.

    Location is good, near to the subway station. Price is good

    Stayed in July 2025

  • Reviewed: August 2, 2025

    5.0
    Adequate
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night

    Very tiny room, stair carpet was coming away, potential for a fall. No fan to cool room.

    Location, close to Paddington station.

    Stayed in July 2025

  • Reviewed: July 31, 2025

    4.0
    Meh. Got what I expected.
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Bed, mattresses was awful. The room was like from the village hut. I guess ok for the price.

    Location and price.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    4.0
    great location and staff very friendly, however room was a bit on a joke, beds looked like camp beds
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    beds weren't comfy

    location

    Stayed in July 2025

  • Reviewed: July 27, 2025

    4.0
    Nice staff but wouldn’t stay again for £100 a night I expected more
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Small dated and noisy

    Location

    Stayed in July 2025

  • Reviewed: July 27, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely small room and bathroom. It's expensive for what you get

    Location and helpful staff

    Stayed in July 2025

  • Reviewed: July 25, 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, quiet room

    Stayed in July 2025

  • Reviewed: July 24, 2025

    6.0
    adequate
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night

    no lift

    bathroom small

    Stayed in July 2025

  • Reviewed: July 23, 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The room I was given had no carpet, the curtain would not shut a0s they were falling off, the over bed light was broken, and the table had a broken leg. Room was at front and was noisy from road. Requested a different room for final 2 nights which was better, but,also had a broken over bed light.

    The room price seemed OK, for the locstion

    Stayed in July 2025

  • Reviewed: July 22, 2025

    4.0
    I was disappointed and did not sleep well due to it not even being a real bed.
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights

    The room was dingy - but the main issue was that it was not a real bed it was a collapsable one with a foam mattress. I could not put my pillow against the wall as it would push the bed off the wall.

    it was affordable and in a good location.

    Stayed in June 2025

  • Reviewed: July 16, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very tired, toilet hadn't been cleaned and the seat was loose, there wasn't any tea / coffee making facilities

    The location

    Stayed in July 2025

  • Reviewed: July 2, 2025

    5.0
    Should have booked a travelodge
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Given that I’ve paid the same for a travelodge on many occasions, this hotel was clearly lacking. It was dark and dingy and even though it wasn’t noticeably dirty, felt it. The room was cramped and the beds were more like camp beds as opposed to being items of furniture. Wouldn’t want to spend any more than an overnight stop as not even tea making facilities

    The location is fantastic

    Stayed in July 2025

  • Reviewed: July 1, 2025

    6.0
    It was brief and a very hot 2 days that made it harder
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception area needs work - very unwelcoming with nowhere to sit while waiting - outside signage needs brightening up - looks shabby

    Clean - I had a tiny room but with street view so could open windows Bedside light or tv not working eventually got a fan that functioned Staff were helpful and not far to Paddington metro and rail station

    Stayed in July 2025

  • Reviewed: June 30, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Hottest hotel room I've ever been in. The window didn't open. Plus springs in bed were sticking out

    Location and price

    Stayed in June 2025

  • Reviewed: June 30, 2025

    5.0
    Passable for a overnight stay.
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Small touches to the room and a small update could have made such a difference

    I stayed in a cupboard. Barely room to swing a cat. Shower however was lovely but everything dated and a little tatty. Location so useful for Paddington and the Heathrow Express.

    Stayed in June 2025

  • Reviewed: June 29, 2025

    6.0
    Basic cheap room.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was super thin and you could feel every spring possible. The shower and sink were filthy and grimy and the sheets on the beds were covered in little pubic hairs.

    The location was good, so good value for money for London. We only stayed one night and used the room for 12hours maximum as a base for sleeping, but wouldn't like to stay any longer than required.

    Stayed in June 2025

  • Reviewed: June 29, 2025

    6.0
    Pleasant
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was tiny, the bathroom was tiny and the room itself was just about big enough to swing a cat. I slept there and it did its job.

    It did the job, I don't think I would have got a room with a private bathroom for anything less being so close to central London

    Stayed in June 2025

  • Reviewed: June 27, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Loo took ages to fill Mattress very lumpy Decor really dated Bed really narrow Black mould in shower, which was little more than a trickle Very hot as on 3rd floor but at least windows opened

    Very basic, close to the tube station Short walk to Paddington Staff friendly Economical considering location

    Stayed in June 2025

  • Reviewed: June 25, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Please see above.

    The hotel staff is very friendly and polite as well as they have provided us with whatever we were asking , but the rooms are very small , the mattresses are a nightmare, no AC units in the rooms ,no shampoo. For the price of 90£ per night we were expecting a different condition. It's good maybe for 1 overnight stay in my opinion .

    Stayed in June 2025

  • Reviewed: June 12, 2025

    6.0
    Nothing special but suited our needs.
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 2 nights

    the shower pressure could have been better. Hot water would have also been nice.

    Ideal location for us, along with the price. We didnt have high expectations of the hotel so were not disappointed in the respect

    Stayed in June 2025

Showing 1 - 25

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