Bigger duvet, neater carpet

room carpet wasn't great. Not a good value for 70GBP paid

Stayed in October 2022

Shower was either scalding hot or freezing cold

Convenient location

Stayed in September 2022

everything

nothing

Stayed in August 2022

Bed was not comfortable mattress needs replacing chair needs replacing toilet door did not lock no breakfast and it was 80 pound for one night first stay here was good this time not good

Good location for the castle in the park concert 10 minutes walk

Stayed in August 2022

Room had a bit of a smell on arrival.

For the standard of room etc, you would expect it to be a lot cheaper than the hotel chains.

Stayed in July 2022

room to hot

very clean …friendly staff

Stayed in June 2022

Noisy Bleach stained towels Small shower room Shoddy finish Price

Location Hot water Comfy bed

Stayed in June 2022

Helpful staff. Location suited our needs with parking and the walking access to town centre. Clean and did the job.

Stayed in May 2022

Lack of heating in the second bedroom that we were relocated to after the first room had a noise issue at night.

The location

Stayed in April 2022

maybe add crockery and cutlery for two people :)

I find it difficult to judge this. For me and my daughter, the stay was fine. The room was a bit outdated and noisy. What I found very pleasant is that we had a kitchenette with its own refrigerator and cooking facilities. I was there with my daughter who will be studying in Colchester, so for this trip I didn't have many requirements. I would not choose to book this with my own wife. If so, I would want something more luxurious.

Stayed in April 2022

2 single beds pushed together. Quilt did not fit bed fully. Nobody on hand to ask regarding free wifi so unable to connect. Also on arrival my driving license was captured on a personal phone and my card details were written down as they have implemented a new policy of £80 deposit "just in case" although they said they would not tale anything without me knowing. Nothing of this was mentioned when booking. Would help to have a welcome booklet or folder with information.

Ease of access to railway station and main routes

Stayed in December 2021

Stains on sheets even though they were clean. Wall light without bulb or covering , Burn marks in dressing table seat. Doorknob missing off wardrobe . Lighting in outside corridor was a table lamp plugged in. Bleach marks on towels and noticeable because towels were brown

Friendly staff and Comfotable bed great location. Random China cat statue on top of stairwell which was quite funny.

Stayed in November 2021

That had problem with room door at awkward time when staff not about. But on good side was able to get someone from hotel to help.

That they allowed me to freeze ice pks to keep my medication cold.

Stayed in October 2021

A menu for breakfast. We were offered a full English Breakfast but one of our party only wanted cereal and thought that was unavailable. However the receptionist told us the next morning that there was cereal! I didn't like paying the same rate for our room when our friends had a room on the opposite side of the corridor which was twice the size of ours and had room to move about the room. It also had a bath.

The staff were very friendly and helpful. Our room was miniscule and it was impossible to pass each other i.e one person had to stand by the door or be in the toilet so the other person could get to any other part of the room.

Stayed in October 2021

The restaurant was being renovated so no full service - options were offered - breakfast on order from 8 am but I had to leave before that; dinner was offered but no menu - limitations due to renovations so did not take their offer. Mixed cleanness - clean bathroom, but unsure about one towel, also webs around mirrors. Rooms not soundproof.

nice welcome at the reception; nice decor throughout the hotel; Also limited staffed hours - did not affect my stay

Stayed in October 2021

Mislaid key and very dingy entrance to rooms not nice dhower

Lovely cakes coffee with pat breakfadtb

Stayed in July 2021

The bathroom is minute! It looks as if it has been taken out of a caravan and boxed into the corner.The chair had a wobbly leg which nearly caused an accident. When we arrived the man who checked us in told us they weren't doing breakfast.However,when we checked out,people were clearly eating breakfast... The beeping alarm in the lobby was quite annoying,and reading reviews,appears to have been beeping for months!

The bedroom was spacious and the bed was very comfortable. Although the hotel is on a main road,we slept very well.

Stayed in September 2021

Someone had used the toilet before I entered the room and it hadn't been flushed

Stayed in August 2021

Very small room tiny bathroom

Not much

Stayed in August 2021

Short staffed need maintenance, no hot water loose sink, broken window strange layout, bleeping alarm all night, broken lift.

Clean and pleasant…. Nice staff comfortable bed… slept well.

Stayed in August 2021

The room door kept jamming and we were given instructions on how to deal with the jam, even though it was not really a solution, it was a work around that worked 50% of the time. The result was when we've arrived late at night we had to try for quite a while until we've managed to get in. This would not be a bit deal, but for the price we've paid I would not have expected any of this kind of issues.

The room was clean, and the staff friendly.

Stayed in August 2021

Fire alarm panel was alarming all night, when to reception above 10pm , but no one was available. Bath room window wouldn’t stay closed, Couldn’t get WiFi, just not a very comfortable stay, will not be going back

Not a lot

Stayed in August 2021

Having paid on arrival was told that breakfast was not available - despite it being clearly advertised at point of booking. Had this been for COVID related reasons such as staff self-isolating, I would have understood. However, the reason was that the kitchen was being rebuilt. This is not something which happens without warning - so at the very least I should have been informed in advance that they were unable to provide what they were advertising, so that I had time to make alternative arrangements. If a hotel advertises that breakfast is available (even at additional cost) - then it is up to them to ensure that it is made available at the price quoted. Not to do so shows contempt for guests. I will never trust any claims made by this hotel again and won't be returning.

Pleasant enough room. Quiet. Reasonably convenient for both railway station and town centre.

Stayed in July 2021

When we arrived the hotel was locked & no staff available, after calling them someone turned up & we were told there was no booking for us, after 40 minutes and the arrival of another member of staff who found a booking, we were shown rooms in the hotel next door. The Globe hotel was very tired looking & didn’t look clean. The rating reflects The Globe Hotel and not the Star Anglia which was ok. However it’s a strange set up with no staff on hand should there be a problem.

We ended up staying in the partner hotel Star Anglian which was very clean & due to an upgrade a very comfortable room.

Stayed in August 2023