Hotel generally looked tired and room basic. It seemed 'cheap' yet I didn't think that was reflected in the price.

Central location. Room was clean and quiet.

Stayed in April 2024

room was o.k. but mirror was to high wife had to stand up to put make up on. no table. bed hard and lumpy. area around bathroom sink could do with some work doing to it.

food was good. both breakfast and evening meal. shower was also good ( hot and powerful.)

Stayed in April 2024

It’s was old and I like that

Stayed in April 2024

The room smelt bad (not sure of what) and didn't go away even when we opened window. Room wasn't particularly comfortable.

It was very close to the sea front.

Stayed in March 2024

Staff not helpful and very rude It’s noisy all hours we where out in what I could describe as cupboard in the loft horrible to get to

Some of the old decor

Stayed in April 2024

Our room was a newly reburbished one and fine. It had everything we needed and was reasonable clean but my grandsons room was shabby with peeling paper and in need of an overhaul. Nice sea view except window were so dirty outside.

The property was in a good location has potential to be a lovely place. It’s clearly been a very nice hotel but is just sad and tired now.. and a little dirty. We stayed in one of the newly done rooms which was fine . We liked the pool table etc and though we didn’t use it, looked in the ballroom which was nice. The had a cabaret act on which although wasn’t too great they had tried to entertain . Staff at reception were pleasant .

Stayed in April 2024

room furnitures

Excellent Building structure, I love historical buildings and British histories. The location of our room with sea view is great! The furnitures in the main lobby are nice, but the ones in our room are not as expected. the bathroom is very clean so it's Okay overall. 🙂

Stayed in April 2024

The waiting in reception to book was a long time one person on for a long que and the attuidude of the man serving me was disgusting the room i paid for was £75.50 with breakfast the room was small very cold bird pooh all over the window i got tolf it was sea view and wasnt and mould on walls looked damp door lock wasnt very lockable the pool table we paid for yes was a £1 but the balls got stuck another £1 the white balll got stuck and i had ask twit h for some.one come.over help us the price of the drinks two blue wkds £9.80 disgusting for two little bottles

We liked the look of the inside the games room i till the pool table got bit stuck twitch

Stayed in April 2024

This is not the hotel’s fault! But the floor I was on absolutely stunk of cannabis! I did mention this at the seat! Stunk all night. Also I had to pay for premium internet twice as apparently, you only get the area you paid for rather than the whole hotel! This was ridiculous, one payment should cover all areas! That was very disappointing 🤷🏼 completely unnecessary!

Stayed in April 2024

Shame about the noise and been so close to the ground floor, the echo of music up every floor was not nice especially when trying to sleep at night.

Room was lovely!

Stayed in March 2024

Bedroom are disgusting need updating shame as the building itself is lovely

Beautiful building something needs doing about the bedrooms poor quality

Stayed in April 2024

The dogs

Location

Stayed in April 2024

The bathroom stank of sewage... And not just like it had been used recently. It smelt like there was a leak or something. It's a bit rough around the edges but it was cheap and we only stayed one night.

Booked a room with no windows and got upgraded to one with windows. Ground floor room 002 beautiful high ceiling, large window and lots of light.

Stayed in April 2024

Rooms too small. No parking. 7 pound a day

Stayed in April 2024

No room cleaning each day. This is fine but in this case provision of a loo brush would be a good idea. Parking an issue, I have limited mobility and found the walk to and from available parking spaces painful, not to mention expensive. I would have liked to have been able to open the window to my room even just a little to get some fresh air. I appreciate had I been able to open it a lot I would likely have got seagulls in my room . I like seagulls, but because they are treating the building as their home and currently raising their young, it is safest to wear a hat or umbrella when walking close to the building.

Location great . Still has an air of grandeur.

Stayed in April 2024

£106 for a single room, room only. Bedding and towels were clean and the bed was a large single and comfortable but the room needs refurbing and I felt dirtier getting out of the shower than when I got in it.

Friendly staff, good location.

Stayed in April 2024

Breakfast wasn’t great. When we stayed last time we had a great room, clean, modernish, good view and whirlpool bath. We paid for early check in so we could try and get the room that we asked for in the booking. They put us somewhere else. Mattresses weren’t comfy. We paid for premium WiFi which didn’t work. Parking wasn’t great, too little provision for too many hotels - the one we ended up parking in didn’t have a concession with the hotel so we had to pay a premium. Lifts once again out of order - my wife has mobility issues. We stayed a couple of years ago and same lift out of order then. We left it a few years as we were advised refurbishment planned but seems to be more of a focus on general areas and not the rooms. Also, doors don’t fit so compromise fire precautions.

Entertainment was good, staff good and friendly.

Stayed in March 2024

It was absolutely filthy inside and had a funny smell in the hallways our room was dirty the bathroom was dirty hairs in the shower and sink I had to clean it before I got in the shower or use the loo the whole place needs a good scrub and a lick of paint and new carpets

Beautiful building on the outside location fab staff lovely and helpful

Stayed in April 2024

Lift and being in windowless room But to be fair I was warn about it , hence the cheaper room rate Some health and safety issues

Needs TLC But the building is amazing We had room with no windows which wasn't nice but shower was great Was £39 a night But it was clean Telly not working but soon remedied with helpful maintenance staff Staff were very helpful Long check in took long time with lift but other wise a great experience Nice smoking area at back Not sure if I would go back again 😕

Stayed in April 2024

There were kids knocking on the door and running off. I had already told them not to at half 5 I'm the evening and stated that people have paid to be here they need to be more respectful and they decided to do it again at half 11 at night when me and my children were sleeping. Fair to say I was very unhappy.

The room was amazing and spacious and my children loved it

Stayed in April 2024

Our room was in the basement with a dark obscured window. The carpet was dirty and the door did not open or close.

Good location and smart lobby.

Stayed in March 2024

Needs more maintenance in rooms Lift not working down to lower floors. Couldn't lock the bathroom door even tho there was a sticker in the bathroom to say keep door closed when showering or having a bath as the fire alarms were set off with steam. Chair in room was broken

Location to town center and to the beach Staff were great

Stayed in April 2024

The food on sat eve was not so good and the staff seemed to be in a rush to go home. Also the lift was not in order while we were there for 3 days with a note on them stating that they would be repaired ASAP. We were in room 17 and the stairs were really bad for us as we reached the reception we are both in our 60,s and found it very bad. Also I reported at the reception that the curtain in our room had fallen off the track on the Saturday and the lady on the reception said she will report it and get the curtain repaired we could not have any lights on due to people going up and down the stairs which was outside and they could see in . So no we were not happy with the hotel facilities. The lift was still not working on the Monday as we were leaving causing us to carry our cases up to reception and the curtain pole was never repaired.

Evening entertainment was ok

Stayed in April 2024

There was no entertainment on on and Sunday bank holiday weekend was disappointing 😕

The location and the hotel

Stayed in April 2024