Construction.

This was our fourth visit to The Rochester. We've learned the area and it's convenient to the St. James Park Station.

Stayed in April 2024

Looking very run down these days. Staff hard to find in the restaurant and bar. My room was nothing special, and the bed (which was one that could fold up 8th the wall) was not very comfortable- came away with a bad back. Very few plugs, no USB,no plugs near the bed, no bedside light, the safe was way too high for me to use,very basic tea and coffee etc. Food was very expensive with a 12.5% service charge added and a space to add gratuities. Lots of steps- up to the entrance and changes of level on the ground floor.

When staff were around they were friendly and polite. Bar and restaurant food was good. Very handy location for me.

Stayed in February 2024

Very tiny bathroom , even to small for a single person in a room with 2 large beds (up to 4 people) and in really bad shape requiring full refresh / sanitary equipment replacement. The worst was the toilet requiring more than 10 min to refill between 2 flushes... Despite reporting the problem at reception it has not been fixed during our 3 days stay...

Great location, very calm close to Victoria. Very nice and friendly personnel excellent breakfast.

Stayed in February 2024

Breakfast was a let down, the hot food was cold, and the room was cramped.

Room was a good size and the balcony was a bonus.

Stayed in February 2024

Big hole in the ceiling outside room - not a problem though, only thing that comes to mind though

Value and free room upgrade card for next time

Stayed in February 2024

Very stressful breakfast though. Felt like I was imposing. Had a really odd stand-off where we all agreed that there was ten minutes until the end of service, but clearly that meant that there was no service. Undaunted, I ate (with hindsight wouldn't have.) Was tolerated though. Had to ask for a fork which was awks, considering the apparently critical nature of the time situation. #leastrelaxingbreakfast

Great reception and door staff. Spot on.

Stayed in February 2024

London prices have risen steeply so we will not be travelling there as often as we used to do. Pillows were very thin. I had to request a third pillow for my wife and I. The bathroom, though very clean was also very small.

Staff friendly. Location for our purposes is excellent.

Stayed in February 2024

Location

Stayed in February 2024

Although we were asked if the room would suit and we did accept it,the bed was not comfortable. It was a pull down bed and we think it would be better if it was replaced with a normal divan bed.

Staff were very pleasant and helpful.

Stayed in February 2024

The room and single bed are small, so for those who need them to be more spacious, might be an issue, but for me it wasn’t. The mattress was comfortable and I am someone who is picky with the beds I am willing to sleep on because I easily get back aches with bad mattresses, so I don’t give this feedback lightly, and so for me that was enough.

The staff was very friendly, great location very central, there was an elevator which comes very handy for those traveling with heavy luggage, I booked the single room, it was very clean, warm, and comfy, but was a bit small, and the bed was small, but I did not mind it, as long as the mattress was comfortable, which it was!

Stayed in November 2023

Paid for room with breakfast included. On arriving saw that breakfast times differs (mon-fri; sat ; sun). Trip was planned so asked if there are possibilities to get breakfast earlier. The hotel offered to fill a form and choose simple basic food. We took this opportunity, spoke with receptionist about amount and some specific things. In the morning, when received packages we felt sad and disappointed because they were poorly done - almost nothing from requested. Facilities - felt cold inside. Checking out - two hotel employees standing, one in the corridor, the other at the reception and no one cared to open the door for us leaving with suitcases.

Location was ok.

Stayed in January 2024

Very very disappointed that the bath plug had been fixed so that only the shower could be used. Room 'tired' and dated but clean and comfortable.

Large room. Very friendly and helpful staff. Good breakfast.

Stayed in December 2023

Pull down double bed was very low with a thin matress and was very creaky everytime you moved . Dining room was small and very busy and had no bread at the time we were eating our breakfast .

Location was great , staff friendly, nice clean room. Shower and bath lovely , nice little bar area .

Stayed in January 2024

Very central location

Stayed in January 2024

Breakfast could be more various, rooms old fashioned

Staff, location

Stayed in November 2023

It’s dated. Need modernising. New bathrooms carpets and paint schemes required throughout. Maybe take the existing wood back to a light shade then repaint everything. The front doors swing back and hit you when leaving and entering, food and staff were great but the restaurant felt like the late 1980s. No contactless payment Also the upfront / deposit of £50.00 should be more clear in the write ups as I move money all the time so could have caught me out but was okay.

The building was lovely and the location brilliant close to every thing.

Stayed in December 2023

Breakfast not as expected

Staff were lovely friendly

Stayed in November 2023

Staff lovely but it took them ages to find my booking when I checked in.

Very comfortable and clean. Great location.

Stayed in December 2023

The room was not particularly clean. There was a large hair in my bed when I pulled back the covers. The room was very hot and there was no way to control this.

Good location and friendly staff.

Stayed in December 2023

Really cozy, traditional hotel to an affordable prize! God location too, ut was close to the train station so it was easy to get there from the airport (and the other way). And a very friendly staff!

Stayed in December 2023

Thin walls, had to climb the stairs for the last floor

Location beside a park

Stayed in November 2023

The bed was so uncomfortable. It was hard (and I like a form mattress usually) and also lumpy. I really struggled to sleep and would not stay here again

The staff were really accommodating

Stayed in November 2023

Room was warm during the night but I didn't make much effort to turn it down

This was a very pleasant boutique hotel in a very convenient location. Its close to the centre. We had an early flight from Gatwick so it was only 5 mins walk to Victoria from hotel. We had a room on 5th floor which was much larger than we would expect in London for the price. Friendly staff too.

Stayed in November 2023

The room did not match with the pictures, small rooms

Location was good, breakfast was OK

Stayed in November 2023