The music from the bar below was extremely loud. Luckily it went off at midnight but I understand Saturdays are later [we stayed on a Friday) Would have rated the hotel higher but for the in-house dj downstairs in the bar

Refurb was lovely. Amazing building. Spacious rooms with all amenities needed for an overnight stay

Stayed in April 2024

No breakfast

Location

Stayed in February 2024

No breakfast available at hotel

Location and price

Stayed in April 2024

Not all of the rooms have been refurbished so pictures are a bit misleading. Walls are very thin, could hear the conversation next door. Furniture is a bit old, like staying at your nans for the weekend.

The room was clean and spacious, had coffee and tea making facilities, bathroom was clean. Close enough to the town/train station. TV worked.

Stayed in March 2024

The facilities are only there at weekends. During the week there is nothing.

Stayed in March 2024

My room was single, which is what I had booked, but the window looked out straight into the window of an adjoining building only about 6 feet away. My room had a tiny desk, but no chair. Room lighting was poor. No breakfast available.

Well located; attractive and elegant property with a good vibe. Staff very helpful; food in the bar/restaurant excellent and well-priced. (Munchees, 5 minutes walk away in town does an excellent breakfast, and the best coffee I have yet had on this visit to the UK)

Stayed in March 2024

The location was great and the room was a good size and very comfortable

Stayed in March 2024

no lift to access bedrooms.

excellent location, an 8 minutes walk from Reading station. Room not very large but comfortable,

Stayed in March 2024

I have stayed here on and off for nearly a decade. I 've got over my don't likes...

We got a room which was sufficiently quiet to miss the music from downstairs. Room staff were pleasant and helpful. Location is great for attending events in Reading town centre and close to buses, trains and car parking.

Stayed in March 2024

Very low level of amenities. Even the advertised “toiletries” in the bathroom turned out to be a bar of soap.

Location, fast simple check in. Quiet and bed pretty comfortable.

Stayed in March 2024

No place to dry towels. No place to put changes in shower room. Blankets get damp with sweat in the morning. Heater turns off during day.

Very quiet. Has a refrigerator and microwave.

Stayed in March 2024

Noisy resident accross from me

Stayed in March 2024

noise from next room. It felt like you were inconveniencing the staff who gave you the room key.

location.

Stayed in January 2024

Location is excellent. Car parking concessionary pass is very helpful.

Stayed in January 2024

Decor and furnishing in the room was dated.Could see dust on the light fittings and picture frames.Also stains in the toilet. Was dissapointed that we couldnt get food on Sunday morning.Was looking forward to breakfast,as have stayed before and breakfast was great.

Loved the size of the room and that we had a four poster bed.

Stayed in February 2024

I had an extractor van going in an ajoining room all night which woke me up at 3 a.m. The bed was exceptionally uncomfortable in room 6, although I have stayed here before. when I had a lovely comfortable bed in Room 4.

The location is ideal right in the center of town.

Stayed in January 2024

Reception was closed when we checked in and checked out. Didn't see any staff at all except in the restaurant.

Very cool 4 poster bed. Comfortable and spacious.

Stayed in January 2024

Room required update, extra sockets needed, no breakfast facility, Needs door sign for: clean room or do not disturb as cleaners just walked in, and better locks on door for customer security. Very thin walls could hear 'everything ' ahem...;) next door, The restaurant is open on a Friday and saturday expected some pub noise but was like being above a nightclub till 1.30am, we weren't advised of this on check in, No lift , not family friendly

Good location Helpful and polite staff Heater and fan provided

Stayed in January 2024

Our family were above the music which went on until 2.00pm so sound proofing not good in that area but our room was great

Stayed in December 2023

decor a bit tired

convenience and comfortable bed

Stayed in December 2023

the rooms aren't that well soundproofed so you do hear what's going on in the room next to you

staff for helpful and friendly

Stayed in December 2023

Few staff. Security on reception refer you to restaurant to check in! Library locked. Not offered parking discount card. You have to ask. It saves £10 per night, so ask! No breakfast available. Friday and Saturday were party nights. Extremely loud until early hours. Sleep impossible, even in so-called quiet room. One small bottle of water on night one. Not replaced for nights 2 to 4!

Location

Stayed in December 2023

Shower room

New design

Stayed in November 2023

Wallpaper peeling off wall. Large stain/ mark on carpet

Easy to find, great location. Bed was comfortable.

Stayed in December 2023