Good location of the hotel near the subway station Earl‘s Court, the staff is very friendly and helpful, my room was large enough and clean

Stayed in September 2025

The showerhead could have been a bit cleaner I think and the doors and walls were a bit thin.

Great location, check-in and check-out times were perfect , friendly and helpful staff and nice amenities in the room considering the pricetag.

Stayed in September 2025

My bathroom had a smell, I think comes from the sink Bed a little sunken unevenly Toilet seat is broken but it’s not a deal breaker Shower door doesn’t close fully

Lent me a convertor to charge my iPhone Extra towels Super kind Body cream & conditioner provided Complimentary small water bottle Power conveniently near my bed Excellent and safe location

Stayed in September 2025

compared to prices of other accomations around i have no reason to say anything negative

location to earls court station staff were very nice room was clean and bed was comfy very good value plenty restaurants nearby

Stayed in September 2025

Pillows so comfy great location

Stayed in September 2025

The room was not in the best condition - it was clean, but the furniture, walls, floor etc. are poorly maintained. We could not open the window.

Really good mattresses, very friendly and helpful staff. We could leave our baggage there and they borrowed us socket converter. Free water, coffee and cookies in the room. Location could not be better for this price.

Stayed in August 2025

Bedroom and bathroom was very small.

The location was great, close to shops, restaurants and the tube. Shower had good pressure and towels were fluffy. Staff were friendly and helpful.

Stayed in September 2025

The location was perfect, although the room was cosy we only slept in it. The staff were friendly and helpful.

Stayed in September 2025

size of the single room

location , nice room

Stayed in August 2025

The most I like about The Jade is the location from Earls court station. Also Many Halal eateries are available around the corner. The staff was very cordial and do the max effort to comfort the guests.

Stayed in August 2025

Maybe the sink could have been put in a more comfortable place since it was really small but the bathroom was well equipped on the other hand. At check-in, having some more information about how to switch on light (by inserting the key card in the apposite slot but difficult to see in the dark) would be useful, since I had to go back and ask, but nothing too annoying.

Perfect place for my first night in London before moving to some friends' place. Excellent position close to public transports. The room I booked was tiny but very clean and functional, the guy at checkout was very friendly, I had the time to have breakfast at the café at a few meters. Excellent value for money but it was on a very special offer when I booked.

Stayed in August 2025

The room was a bit smaller than I thought it would be, no space for a suitcase and the bathroom was also quit compact.

It was situated well, and quite clean. Good price point as well.

Stayed in June 2025

Nothing

Good Location, clean rooms. Staff was very helpful

Stayed in August 2025

I was quite disappointed with the economy double room. The photos online suggested something much brighter and more comfortable, but in reality the room looked nothing like them. The “window” opened to a shaft, which not only blocked any natural light but also created a lack of privacy, as it felt like people walking in the corridor could see in if we had the blinds up.

The property is just a 2-minute walk from Earl’s Court Station, which made getting around London incredibly convenient. The location is fantastic – surrounded by plenty of food shops and cafés, so you’re never short of options. The hotel itself was very clean, and the staff were genuinely so friendly and helpful, which made the stay feel welcoming. We also appreciated that they allowed us to leave our luggage at reception before and after check-out, which was very convenient.

Stayed in August 2025

Room facilities are due for a paint but for the price we paid we were extremely happy and the bathroom was lovely and very new. Very comfortable bed and clean room.

Super location, very safe at all times of the day and only a two min walk to the train. Great room at an affordable price and excellent staff.

Stayed in August 2025

It would have been nice to be on the balcony but not a game changer at all.

The location is excellent and the staff superb. We really enjoyed our stay. The room had a mini fridge, tea and coffee could be made and so quiet.

Stayed in August 2025

The beds can do a bit better.

The location is so convenient

Stayed in August 2025

Very small room but a quite location in a great area

Stayed in July 2025

Great value for money in this area

Stayed in July 2025

It wasn’t very clean, especially the floor and the shower. We stayed in a ground floor room and we could hear the underground train passing by, it wasn’t a problem for us but I understand that it can be for some people. The AC was very noisy (but otherwise working fine).

Very close to Earl’s Court tube station, perfect to reach the city centre and all of the attractions. The room is small but pretty. The staff is friendly and welcoming, they let us leave our luggage after the check-out.

Stayed in August 2025

Small rooms

Location

Stayed in August 2025

Extremely small en-suite in the Single room, a larger person would struggle.

Very good location 2 minutes away from Earls Court station and pubs and restaurants. Friendly welcoming gentleman on reception. Comfortable bed and the room had a fridge.

Stayed in August 2025

Beautiful positon near Hyde Park and Holland Park, sorrounded by all amenities such as the underground, restourants and supermarkets. The stuff was very kind and professional

Stayed in July 2025

The room was very tight/small

It’s very minimalist in terms of amenities (no breakfast, the room was tight) but the location was AMAZING. It was just a place to sleep and it did the job. There was bag ‘storage’ as it was stowed in the the lobby after check out as we explored London until our flight

Stayed in July 2025