They are working hard to improve their facility.

The hosts were very accommodating. The location was perfect. We went to Canterbury for its historic past. The Cathedral was an easy walk, The recommended Restaurant was ideal for dinner. The Izzi Italian restaurant had wonderful food and excellent wait staff. The Band B had a very extensive variety of food for breakfast in a pleasant breakfast room

Stayed in April 2024

Bedroom being on the street position and needed the bathroom having a good spring cleaned

Breakfast

Stayed in April 2024

Creaked a lot so quite noisy

Location was good

Stayed in March 2024

Shower was broken,( was offered to change room after 1st night, but we were only there 1 more night so was easier to stay put)shower was really slippery. No heating in bathroom. No toiletries as stated, no water in room as stated. Stairwell very dark and as stairs are narrow it didn't feel safe

The bed was really comfortable . The member of staff was lovely location was excellent

Stayed in March 2024

the size of the shower room the noise insulation internally the very steep stairs

Room - fine location - perfect Breakfast - fine Service - excellent

Stayed in March 2024

The place is dated and in need of restoration. Health and safety concerns with wires and doors not locking properly. Noisy at night with abode hotel deliveries and collections in middle of night. Too much on one staff member- seemed a bit unfair as he was doing everything! Shower didn’t fit in its holder- bed was not very comfy and no lighting outside to let yourself in at night.

The breakfast was ok. One person running everything and he worked so hard. Location perfect.

Stayed in March 2024

Place was small and need of refurbishment. Shower head could not be held in place-needs new fitting. Breakfast was included but not made clear it was continental breakfast.

Host was very friendly and helpful. Bed comfortable.

Stayed in March 2024

Way to hot even with windows open Even with extra pillow had to use a cushion There was a crack in sink Hole in wall by door where handle hits the wall Shower was left to be desired. There was hardly water pressure

Very central to city

Stayed in March 2024

The fact that there was no parking could have been better announced. They then recommended a very expensive parking lot. We found a way cheaper one, still a walking distance away.

The location was the biggest benefit for us. It was also a good stay for the money we paid.

Stayed in February 2024

Needed to be cleaned. Pizza boxes left in the wardrobe from previous people. Smelt like smoke in the room

Really friendly staff. Good location. Nice room.

Stayed in February 2024

The bed wasn’t the comfiest but was ok

Close to town, great value for money, 24 hour access. Staff were very friendly and accommodating.

Stayed in February 2024

The double quilt cover had a single quilt in it toilet fan full of dust old timbers in toilet covered in dust . sainburys next door had delivery at 4.am very noisy

I liked the area very close to the shops

Stayed in February 2024

Simple

Location and service

Stayed in January 2024

All was good.

Easy check in.

Stayed in October 2023

Located brilliantly Lovely old historic building Basic breakfast but great value and service

Stayed in January 2024

The facility is dated, which is reflected in the price, but it still needs a great deal of work

Location is good, close to local shopping areas and tourist sites. It's clean enough.

Stayed in January 2024

The OWNERS of the hotel need to spend some money to make some improvements / carry out renovations properly - especially in the bathrooms, as well as provide the manager with money to make urgent repairs, eg to toilet seats.

The manager was very kind and friendly and worked hard to make us feel comfortable and welcome in the hotel. The hotel was in a Central Location 50m from High St in Canterbury, about 10 - 15 mins walk from Canterbury West Station. The building is a 16th / 17th building with steep and narrow stairs. If you are not willing to carry your luggage up 1-2 flights of stairs, then I recommend finding somewhere else to stay (and good luck) The manager made sure that we had everything that we wanted for breakfast and saw us out when we left the hotel.

Stayed in January 2024

Some minor fixes would make this place so much better but right now it just feels a bit run down. Everything is a little bit broken or cheaply put together. They should probably also forget about breakfast. It was bad. I’m probably the easiest person to please when it comes to breakfast. I just want coffee and anything halfway decent to eat. This was really disappointing. The coffee was instant and self-serve. The bread for the toast was poor quality. The cheese and meats were awful and not offered in generous portions. With all the excellent breakfast choices so close by in Canterbury, this inn would probably be better off not offering it at all. It lowered my opinion if the place — by a lot. Instead they should put some money into improving the fixtures in the bathroom and shower or getting better locks on the doors. Even the tv remote was taped together. It’s such a great building and location but the interior is disappointing.

Fantastic location. The bed was comfortable and the heat worked.

Stayed in January 2024

The room was very cold and a little bit dark

The room quite spacious and the atmosphere was lovely. It located in the middle of city centre, a Sainsbury's and plenty of restaurants around the corner.

Stayed in October 2023

Room was cold - but remediated when the manager brought up a replacement heater. Beds were not comfortable.TV was fine after re-tuning. Breakfast was very disappointing, okay it was to a budget but a continental breakfast is usually better than this. Parking - the hotel has np parking and overnight in Canterbury is expensive. We booked a parking very close for a really good price via Just Park.

The hotel is wonderfully situated in the centre of Canterbury. It's a budget hotel and we did not have very high expectations. However, the staff were friendly, welcoming and helpful. Overall, the place feels a little tired but, for one night, it's absolutely fine. Free.e Wifi was a bonus

Stayed in December 2023

At first all looked good until you notice the little things like double bed was two single beds of different heights, plugs by bed didn't work, shower head needs changing and worked shower controls with a bolt,mould in bathroom,furniture very dated ,tape around bathroom ceiling rose holding together would be really nice if all sorted out.

Location to Canterbury cathedral, didn't expect continental breakfast and good size telly .

Stayed in December 2023

Room too small (kept banging bathroom door on bed to get in bathroom), chewing gum in the lamp shade by the bed, flys in the main light lamp shade and a big chip out of the toilet seat

The bed was very comfortable and staff lovely.

Stayed in December 2023

Nothing

The location and the service

Stayed in December 2023

It is down a dark road. The front door is locked and the external light was not on. We knocked on the door and there was no answer. We rang the phone number and had a very confusing and frustrating conversation with the staff who didn’t understand me when I said I was stood outside in the pouring rain with my young daughter and wanted to come in and check in. We were eventually let in and the staff were very kind and profusely apologetic but it wasn’t a great start to our stay. When we checked out the next day we saw that there is a doorbell and notice on the door but it is not visible in the dark because the light that’s adjacent to the door was not turned on.

It was in a convenient location for my visit. The staff we met were kind and attentive. We slept well, the bed was comfortable.

Stayed in November 2023