Station Road, Matlock, DE4 2EB, United Kingdom
#5 of 8 hotels in Matlock
Guests' ChoiceBased on 902 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
7.7
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End of dialog contentReviewed: 15 April 2024
Richard
United KingdomAlthough clean and comfortable I was the only one there by 9pm not very popular?
Stayed in March 2024
Reviewed: 15 April 2024
Trevor
United KingdomIt was very clean, and a great location for our stay, comfy bed and room, breakfast was lovely and a good price. Staff were lovely and helpful, even when they seemed understaffed. Would definitely stay again
Stayed in April 2024
Reviewed: 10 April 2024
Carol
United KingdomNothing
Clean and comfortable
Stayed in April 2024
Reviewed: 9 April 2024
Sarah
United KingdomWe did not book breakfast room lovely but prefer a power shower only reason not book again
Stayed in March 2024
Reviewed: 2 April 2024
Sarah
United KingdomWe had a 3 night stay, purely for a ‘walking holiday’. Hotel is in a good location for nearby walks. Bar/restaurant is very spacious, lovely decor, warm and country style feel, very clean. Friendly / pleasant staff. Food menu was sufficient, plenty of choice. Drinks menu and drink choice behind the bar was very good. Food and drink reasonably priced too. Breakfast was also very good, excellent value for money. Hotel room was spacious, clean and presentable, bed / pillows were comfortable. Shower over the bath, shower was sufficient (water temp and pressure was good) Tea/coffee making facilities were good, replenished daily. Large TV. I would happily stay again.
Stayed in April 2024
Reviewed: 26 March 2024
Stefan
United KingdomMinor issue but our room at the front was a bit noisey due to road traffic,ear plugs or secondary glazing would help
great location.Good food. Friendly staff and comfortable room.
Stayed in March 2024
Reviewed: 21 March 2024
Amy
United KingdomWe didn’t like how noisy it was in the early morning from the cleaner. Hearing the hoover at 6:30/7 on a Sunday morning when your child free was abit meh. In the plus you can say they take pride in cleaning.
We loved the style and friend atmosphere. We liked the combination that food/drinks are on site and rooms upstairs were comfortable and clean. Great value for money. A lovely small shopping village 100 yards away from the Inn- unique shops and such beautiful buildings/space to ponder.
Stayed in March 2024
Reviewed: 20 March 2024
Neil
United KingdomCannot book directly and choose room. Stopped a few times now but would not want the room i staying in last time. Think you need to re think your booking as far as regulars go
Love the place. The staff need sorting out. I think some are just using it as a way to retirement. Don't like not being able to book direct. Would like to specify my room. Bit of a game changer.Didnt like room Would not like to be in it again. No choice the way your booking allows.
Stayed in March 2024
Reviewed: 16 March 2024
Zoe
United KingdomPrice , was a little high, could have included breakfast
Good location Decent breakfast (which was extra to the room rate) Good quality mattress Large clean room Free parking
Stayed in March 2024
Reviewed: 16 March 2024
Lynn
United KingdomNothing
Everything was great
Stayed in March 2024
Reviewed: 9 March 2024
Stephanie
United KingdomSpacious
Stayed in March 2024
Reviewed: 29 February 2024
Marion
United KingdomCould have done with an extra blanket/fleece to be available in the room. Duvet was quite light. Battery died in our room thermostat which meant we had a chilly room on last night as we returned too late to ask staff for help. Didn’t spoil the visit though.
Breakfast was very nice. Good time range. Nicely cooked breakfast and continental breakfast was good too. Close enough to a number of interesting places in the Peak District which we wanted to visit. On a main road, so easy to travel to/from but set back enough that the road was not an issue. Good spacious, comfortable seating areas, good evening meals very tasty and filling, reasonably priced. Pleasant atmosphere. Staff very attentive without being overbearing. Nice to have a door key to access back door from carpark. Great to find a no pets policy for rooms. I have asthma so this is very important for me and harder to find. So many more ‘dog friendly’ venues now and this is a potential danger to me. Good, safe, large, easily accessible, free car parking space a real bonus. Nice toiletries in the room and selection of tea/coffee, biscuits provided.
Stayed in February 2024
Reviewed: 25 February 2024
Nick
United Kingdomdidn't appreciate being bombarded with emails in the days before our stay requesting checkin online, additional [irrelevant] information and then remote checkout [bear in mind the stay was prepaid, the only checkout needed was to hand the key back and I do not see how that could be achieved online] I realise that this [and the unnecessary login process to access the hotel wifi] are the responsibility of Marston Inns but they really need to get it sorted out. But really, none of it to do with the hotel itself at all
Liked the breakfast, the room, the dinner. The bathroom was great. Nice bath. View from the window. The restaurant/bar were pretty good with a fine selection of beers and ales. The staff were all lovely and helpful
Stayed in February 2024
Reviewed: 25 February 2024
Alan
United KingdomEverything was perfect
Stayed in November 2023
Reviewed: 20 February 2024
Irene
United KingdomJust a small mark on the sheet
Breakfast was very good Plenty of choice
Stayed in February 2024
Reviewed: 20 February 2024
Sally
United KingdomGood food menu and breakfast
Stayed in February 2024
Reviewed: 17 February 2024
Katie
United KingdomNo bath, just shower which had like stains on the floor quite off putting. Not easy to get taxi service and bit far away from other places in the evenings
Really lovely staff. Amazing staff, amazing room. Really wecolming. Breakfast, drinks and food was great! Would definitely return
Stayed in February 2024
Reviewed: 16 February 2024
Pamela
United KingdomThe food quality didn’t warrant the price tag
Great setting and convenient for our visit to Chatsworth the next morning. Lovely restaurant decked out beautifully for Christmas.
Stayed in December 2023
Reviewed: 13 February 2024
Amanda
United KingdomThe hot water in the morning ran out before we had both had a shower. Continental breakfast selection was limited in terms of choice of cereals and the bread was dry.
Great location, the room was warm, clean and very comfortable. Staff were friendly and helpful. The fire in the pub was welcoming.
Stayed in January 2024
Reviewed: 30 January 2024
Archer
United Kingdomeverything was fine
we booked this for a day to go walking and were not disappointed the room was big and clean easy accessible dinner was good and value for money breakfast was well presented and ample
Stayed in January 2024
Reviewed: 26 January 2024
Julie
United KingdomNo fridge in the room.
Excellent value for money. Newly refurbished. Lovely big bed
Stayed in January 2024
Reviewed: 22 January 2024
Charlotte
United KingdomLovely staff, clean nicely decorated room and good food.
Stayed in January 2024
Reviewed: 22 January 2024
David
United KingdomNice large bathroom but the heating struggles to heat the area
Lovely Atmosphere in the bar & excellent food
Stayed in January 2024
Reviewed: 22 January 2024
Megan
United KingdomThat wasn’t much we didn’t like however the shower was dirty upon arrival, there was hairs in the base of the shower. The bed itself was very comfy, however the sheets and quilts were very itchy, think it might’ve been what they wash the bedding in. Also we got told breakfast was 7-11am, so when we went down no one was there and breakfast has finished. However the very kind man helped us and allowed us to have some as we had already paid and for the inconvenience. Breakfast was very yummy but portion sizes were slightly too small for the price.
It had a great atmosphere, it was very welcoming and warm and very cosy too. Location was great and easy to get to. Staff was really friendly and helpful aswell, they made sure the room was warm, had a great variety of tea bags and coffee to choose from aswell.
Stayed in January 2024
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