30 St. Georges Drive, Victoria, Westminster Borough, London, SW1V 4BN, United Kingdom
#597 of 1,102 hotels in London
Guests' ChoiceBased on 3176 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
8.7
Value for money
7.8
Free Wifi
8.1
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End of dialog contentReviewed: September 27, 2025
Liam
United KingdomBathroom/Shower Room was very small - the extractor fan doesn’t seem to kick in when needed, leading to us setting off the fire alarm.
Room was a reasonable size, good location and they offered a free luggage storage facility
Stayed in September 2025
Reviewed: September 26, 2025
Margaret
United StatesRoom was tiny. No room to dry off in bathroom. Didn't notice in booking info that there was no lift and i was on the 4th floor. but my bad!!
Location wasperfect for my trip.Room was tiny but very clean and modern.Bed comfortable.Breakfast was good value for money.
Stayed in September 2025
Reviewed: September 25, 2025
Tanja
United KingdomMy room was in the attic and don’t think there was a lift. A bit of a climb up!
Good value for money, location is great. Lovely cosy room. Great shower.
Stayed in September 2025
Reviewed: September 25, 2025
Clara
United KingdomThere isn't a lift in the building
Stayed in September 2025
Reviewed: September 25, 2025
Kimberlee
United Kingdom4th floor room and no lifts.
Great location, decor and staff.
Stayed in September 2025
Reviewed: September 24, 2025
John
SpainRoom small, no lift
Shower
Stayed in September 2025
Reviewed: September 23, 2025
Laurel
United StatesThe rooms were a little smaller than we wanted
The person who impressed us both was Archan, he was always ready to assist with his knowledge and understanding of the local area
Stayed in September 2025
Reviewed: September 21, 2025
Alexandraj
United KingdomThe single room is very, very small, but it was fine for me, just to be aware of if you book a single room. I stripped the bed when leaving to make it slightly easier for cleaners and noticed the mattress was very stained and must be quite old, it didn't affect me really but perhaps time to invest in a few new mattresses.
This is a nice little place very close to London Victoria stations. It was nice from an aesthetic point of view and I was lucky that my room had a view of the London Eye and Big Ben. The facilities are decent with a kettle and a functioning TV and wifi. It was ideal for my 2 night stay in London. Staff were pleasant and helpful. I couldn't locate my kettle but they helped me find it (an essential for any Brit!!). It was a great location and it felt like a safe street which as a single female in the city alone was important to me. There were plenty of shops, pubs, places to eat very close by. I was in London to spend a day in Surrey on the Friday but as I live north of London, didn't want such a long trip early in the morning, so it was great to stay somewhere only a 5minute walk from Victoria train station. The TV worked perfectly so I could relax with Netflix in the evening. I often find hotel's wifi to be a bit rubbish and not connect well with the TV but no issues.
Stayed in September 2025
Reviewed: September 18, 2025
Brian
United StatesThin walls and the neighbors were noisy waking my wife each night.
Comfortable beds. New bathroom fixtures.
Stayed in September 2025
Reviewed: September 16, 2025
Patricia
United KingdomIt was a basement room and although it had a window it was opposite the laundry area and where the black bags were stored
Good Location, very clean
Stayed in September 2025
Reviewed: September 15, 2025
Anthony
IrelandIt was a bit noisy
Stayed in September 2025
Reviewed: September 15, 2025
Geeta
Spainthe room was clean n comfortable. good location, everything was near by
Stayed in September 2025
Reviewed: September 15, 2025
Massimo
ItalyLogistically, it's important to note that there's no lift, so it's not very suitable for people with mobility difficulties. Honestly, the biggest disappointment for us was the breakfast. The selection was very limited, and the only freshly prepared item—slices of toasted bread—had to be requested. Coming to the UK and not finding a traditional breakfast with bacon and eggs was quite frustrating.
Great location—convenient to the metro and centrally located. The room, although small for three people, was clean and comfortable!
Stayed in September 2025
Reviewed: September 13, 2025
Sue
United KingdomOur room was in the basement and I think under reception so was a bit noisier that it could have been.
Was fairly convenient and in a quiet area.
Stayed in September 2025
Reviewed: September 13, 2025
Mandy
United KingdomArrived late due to the tube strike, so some snacks other than crisps available
The room was clean and comfortable with a great shower. The staff were efficient and friendly. The hotel was well situated , close to Victoria station and bus routes.
Stayed in September 2025
Reviewed: September 12, 2025
Mac
IrelandWe couldn’t open our window without staff help. Not a major issue but fresh air would have been nice
Friendly helpful staff
Stayed in September 2025
Reviewed: September 12, 2025
Tim
United KingdomNo lift, which perhaps was on the website, in which case I missed it. Fine if you have light luggage but a challenge if it is a heavier load. Be aware of this and ask for a lower floor room if the absence of a lift is likely to inconvenience you.
Very good value and well presented and charming staff.
Stayed in September 2025
Reviewed: September 10, 2025
Melissa
New ZealandThe room was super small and on the top floor. Stairs are steep and can be difficult for older people or if large luggage.
Convenient and quiet location. Room was clean.
Stayed in September 2025
Reviewed: September 10, 2025
Marcelle
BrazilLot of dust in our room
Great location near the Victoria Station
Stayed in September 2025
Reviewed: September 9, 2025
Spence
United KingdomRoom was very clean , bed was comfy , water pressure and hotness was excellent.
Location was easy to get to from coach station and train station.
Stayed in September 2025
Reviewed: September 9, 2025
Claudia
Italynothing
The location near Victoria Coach Station was perfect for us as we had an early bus to catch. We also received an unexpected upgrade to a larger room.
Stayed in August 2025
Reviewed: September 7, 2025
Luke
United KingdomNo lift.
Location was excellent !
Stayed in September 2025
Reviewed: September 6, 2025
Ctea
United StatesStaff needs some training on general hospitality - how to greet, how to offer support, etc.
Location was great
Stayed in September 2025
Reviewed: September 6, 2025
Claire
United KingdomFour flights of stairs up to my room with no view
Great location in a lovely building
Stayed in July 2025
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