There was no shower gel.

The place was extremely beautiful and comfortable. The host was available and very considerate.

Stayed in August 2025

Very minor point: the flat would benefit from a cafetiere or coffee machine. Instant options were found in a cupboard -- would have made the property truly 5star for comfort and facilities to start the day with real coffee (we always have our own grounds but haven't needed to travel with press for years so forgot to pack it). Not a reflection on the hosts or affecting the property: there is ongoing gentrification of the neighbourhood, which has led to loss of one carpark by Mermaid Quay (this ruined our breakfast plans after 10am check out because it is still shown as active on maps) and closure of sections of non-road walking routes, including part of the riverside trail (be prepared for roadworks and detours if walking from train stations).

Wonderful location, overlooking the river Taff within easy walking access of groceries, harbour and restaurants, as well as shops, train stations and the Stadium. The flat is clean, well appointed and is in a quiet complex with secure parking. We enjoyed coming back from a sunset stroll to watch Netflix on our first night, and again after a long morning in town, had a nice nap before taking the aquabus up to the Castle for an evening concert. Safe area to walk at night and for an easy longer stroll to Mermaid Quay, we recommend going through the fabulous city wetlands reserve via Hamadryad Park, or just nip down side streets (watch for construction removal of pavements) for quick access to the Sennedd and more. Our host provided excellent instructions and updates along the way; we had no issues collecting keys, accessing the complex or checking out.

Stayed in August 2025

Some marks on the carpets but honestly thats being picky.

Very clean and tidy, as described and impressively well equipped apartment.

Stayed in June 2025

Had to use visitor parking spaces rather than designated parking as advertised. Single key which was needed for entry to the compound and building was inconvenient when we did separate activities.

Clean, comfortable, and well equipped apartment, with river view

Stayed in November 2024

Spacious, quiet and comfortable apartment with everything you need. Apartment is in a great location with parking. Easy walk into city centre. Host was quick to reply with any questions- would recommend.

Stayed in November 2024

Nothing

Nice place

Stayed in July 2024

Some details of property need updating. No parking permit was available as described. The washing machine is currently not in working order. Like many other people found, getting to grips with the TV a bit of a mission . Also, a few minor issues ,such as, previously stated by a number of people, some light bulbs still need replacing in the main room.

Good instructions on how to find, pick up keys, gain access, etc. Response to phone calls good.Very well located, easy to walk to city centre, train station, shops, restaurants and bay area. Flat in quiet position.

Stayed in July 2024

There were a few annoying little things: no bedsheet provided for the sofa bed (we had to use the fleecy sofa throw instead which was OK but a bit hot); some of the lightbulbs in the living room were dead and needed replacing; when you switched on the TV it went straight to instructions in German (!) and it took about 30 mins of experimenting with the remote to eventually find Netflix; no washing up brush or sponge provided.

Comfortable modern apartment with everything we needed. We were 2 friends travelling together and the layout of the flat meant that we both had our own comfortable bed and our own privacy if we needed it

Stayed in June 2024

We were supposed to be supplied with a parking permit to park in the apartment carpark, this was not supplied but thankfully we weren't booked. Some maintenance required, bathroom shower hose drips, kitchen cupboards don't close properly and oven needs cleaning. I alerted the manager of the apartment to this so it should be attended to for future tenants

Spacious apartment with a view to the river, washing machine and workable kitchen. Very quiet, well insulated and warm. There was underfloor heating on the tiles in the bathroom which was a touch of luxury

Stayed in June 2024

Nothing

Spacious apartment close to Cardiff Bay, ideal for touring area and City Centre. Apartment had all the facilities you could need, and private parking included.

Stayed in March 2024

We couldn't work out how to turn down the heating! There was mention of a parking permit, but it was't left in flat, so we had to communicate with the owner, who reassured us that there was no problem

All very comfortable & close to amenities.

Stayed in January 2024

The sofa was not very comfortable so did not really use the lounge area/TV.

Great location for cardiff bay. Bed was comfortable and the apartment was clean. Great that parking was included. Very easy communication with the host.

Stayed in January 2024

Only a very minor issue was no Tv channels except Netflix then that stopped working.

Very clean and tidy. Lovely location and felt very safe and secure.

Stayed in October 2023

Noisy inside apartment not sure what it was.

Accommodation was very clean.

Stayed in October 2023

The sink in the bathroom was block, water didn't drain, TV didn't work properly

The apartment was nice and clean, nice view, quite location

Stayed in August 2023

Bright and cheerful, clean and spacious. Well equipped kitchen. Gated and secure. Allocated parking .. yes!!! Arrived late, but check in instructions were precise. Will definitely stay again.

Stayed in August 2023

Little issue with parking but owner came same day to sort

Great location clean flat

Stayed in July 2023

All VERY minor points and doesn't really distract from the great apartment - The whole key collection thing is a bit of a pain but at least the shop for collection is full of some lovely food like Turkish baklava and filled pide! There was some confusion over the parking permit but quickly resolved by the owner through the Messages function on Booking.com. One downside is that in the booking it listed there was a communal pool but the concierge didn't agree. (Although after checking that isn't listed in the details when searching - strange). Toiletries in the bathroom were a bit strange (there was a half used Lynx shower gel left!) and the shelf above the sink needed painting. Would have been nice to have terrestrial TV as well as Netflix as I couldn't get ITV to watch the football - however the TV is great for screen mirroring.

Convenient location a short walk from Mermaid Quay ad links into town. Great parking, which is a HUGE bonus in the Bay and Cardiff in general. Nice space with everything you need for a short stay apartment. Clean and tidy. Comfy bed

Stayed in December 2022

Settee was a bit low but that’s personal preference

Great location and very clean and tidy and very warm

Stayed in December 2022

Nothing to dislike

Great location, everything u would need was in the property which was also very clean

Stayed in September 2022

It was stuffy and maybe could be better with airconditioner not a fan. It is very convenient for a person who is driving but far from regular public transport especially on Sunday.

The house was clean and spacious

Stayed in September 2025

We had problems with parking from the first minute we arrived.We didn't get visitors parking permit.Even if we had received it, all the visitors parking spaces were occupied during our entire stay. When we started cooking dinner, we found a black curly hair among the spoons and fork.Its terrible and disgusting. We found underwear in the washing machine. Apartment cleaning superficial with a lot of dust.Its looks about cleaning no body care. The carpet has many dirty spots. The floor tiles in the bathroom are moving. One of them is cracked. My girlfriend works in the cleaning service field.Her assessment of this apartment cleaning -1 minus one.

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

Having Mike hang up the phone when I complained about the apartment. He should not have put us in there knowing there were problems. The shower leaked badly, the washing machine did not work at all & the standard of the furnishing was dreadful - badly stained rug & carpets & needed complete redecoration. Very below standard expected on booking.com & when I return to Australia will follow up with complaint to them.

View of the river Taff.

Stayed in September 2024