More teabags and milk needed in the room

The breakfast was excellent - I judge a hotel by how they cook scrambled eggs and yours were first rate. The main house is beautiful - it felt a bit like stepping back in time to a country house weekend.

Stayed in April 2024

Spa facilities

Building and grounds. Plus friendly staff

Stayed in April 2024

The only thing that didn’t work great for us was that the mattress was very soft. It gave us back ache, but that’s a personal thing, lots of people like their mattress that way. We just like ours firm.

The place is absolutely beautiful, the spa is amazing and the staff is super nice.

Stayed in April 2024

The coffee. For us the coffee wasn't strong enough. We couldn't get the coffee machine to work in our room and no other coffee was provided. The choice of teas was limited. There was no herbal or decaffeinated versions. The evening meal was a little solemn. Although beautifully presented with candles and white table cloths, we felt we had in talk in whispers. Although the absence of canned hotel music was appreciated and appropriate for the building, classical music might ease the silence. We would have liked more information on who the portraits were of.

This was one of the best breakfasts we've ever had, combining a more than adequate buffet with service on the main hot meal and lots of healthy choices. The grounds of ninety acres provided peace and serenity despite the hum of surrounding busy roads. The spa facility was excellent and equally as calm. The house had a rich fascinating history. The staff were very friendly and accommodating. The log fire and comfortable downstairs rooms with vistas on the grounds.

Stayed in March 2024

No negative comment as,all good

Every thing - have selected the venue for key milestone events due to the exceptional experience every time

Stayed in March 2024

The hotel is stunning with so much character, the staff are exceptional, the grounds are amazing and the food is perfect .

Stayed in March 2024

Hardly anything.

Fantastic setting. Amazing house and grounds.

Stayed in March 2024

Nothing

Amazing setting

Stayed in February 2024

We celebrated with my wife the 30th birthday of our first encounter

Stayed in December 2023

Nothing

Great

Stayed in October 2023

Nothing we didnt like

The grounds, the rooms, the manor house, the spa, the food, the service

Stayed in October 2023

Layout a bit bamboozling initially

Attention to detail, quality of furnishings and complimentary toiletries

Stayed in September 2023

Our 4 poster room did not come with an overhead shower in its bathroom A handheld shower with no showerscreen

Lovely Room Great staff Delicious food

Stayed in September 2023

Nothing I didn't like. The room was lovely, the service was excellent, the staff were all friendly and helpful. The Hotel building was lovely and every public room was beautifully furnished and a pleasure to be in. The grounds were extensive and very well maintained. I am used to staying in nice hotels but Hartwell House was everything I hoped it would be and more. I will definitely go back.

The breakfast was excellent. Lots of choice - something to suit everyone.

Stayed in August 2023

A bit tucked away, but worth avisit

Very beautiful hotel, grounds were amazing, staff was exceptional.

Stayed in July 2023

The only down side is that there is only one dining option which is fine dining, very good but expensive and the menu doesn't change.

Wonderful stately home style hotel. Lots of space to luxuriate in even when the hotel was full it didn't feel busy.

Stayed in July 2023

No room service

One of the best hotels I've stayed in. The spa was lovely. The staff are very good. Rooms were beautiful.

Stayed in July 2023

Nothing

I loved staying in my favorite room which has direct access to the lovely grounds. The room was very spacious with a large bathroom and amazing shower. What I love most about Hartwell House is the serenity, quietness and lush greenery.

Stayed in May 2023

Breakfast and dinner were excellent, the rooms were very large, staff was great, the spa was good, good tennis courts, the grounds are amazing. Would definitely recommend

Stayed in April 2023

We could not use the bath/shower because it was very deep and had no handholds. As we are over 70, it looked simply too dangerous to risk.

Every member of staff was attentive and caring, being most helpful at every occasion with my disabled husband.

Stayed in April 2023

Staff were very attentive and the food was well presented and tasty. The Kings bedroom had beautiful views of the gardens and we saw deer and Canadian Geese there. Overall, a wonderful and interesting place to stay.

Stayed in February 2023

We often find at hotels that the bathroom light is too bright. So that using the toilet during the night, one is faced with the choice of struggling in dark or using a torch.

I enjoyed my breakfast. However, we were charged for 2 breakfasts (according to the bill delivered in advance to the room), even though my wife never takes breakfast. Should we have stated that in advance?

Stayed in November 2022

food was expensive, nice but over priced. some ignorant guests, but thats not hotels fault.

location was perfect, staff attention was great

Stayed in July 2022

bathroom. it needed a screen around the bath to prevent flooding when using the shower.

building, grounds, bedroom, restaurant

Stayed in August 2022