Customer service and cleanliness

Stayed in August 2025

My bedroom windows didnt open. It made the room a little stuffy

Clean, well located.

Stayed in August 2025

Great location at the heart of Rye. Lovely place to stay, nice food and very comfortable.

Stayed in August 2025

Bit pricey but overall worth it

Unique room in lovely historic building in the centre of town, with gorgeous food and lovely staff. Perfect

Stayed in August 2025

The room was very cosy and comfy, perfect for a solo traveller. The hotel is very conveniently located on the High Street. The breakfast choices were great.

Stayed in July 2025

Nothing

Staying at Hayden’s is always a joy. The warmest of welcomes awaits, with staff who couldn’t be friendlier or more helpful. The rooms are clean and comfortable, the location perfect. Breakfast is the best I’ve had. Couldn’t recommend more highly.

Stayed in July 2025

There wasn't anything we didn't like.

Lovely friendly staff. Delicious food and super service. Very comfortable room which was very clean.

Stayed in July 2025

I liked everything

Lovely place

Stayed in July 2025

With the weather beinfg exor=tremely warm it would be great if we coul dhave opened a window to allow for fresh air

We thoroughly enjoyed our location /room and breakfast

Stayed in June 2025

Location and cleanliness fabulous finishing touches. Excellent choice

Stayed in June 2025

Very friendly staff, exceptional and very attentive customer service from check-in to check-out. Lovely complimentary tea, coffee, cake and shortbread. Delicious breakfast. Great room (Indigo) with a lovely view.

Stayed in June 2025

A minor issue with the clogging of the shower that I personally took care of.

Breakfast was nice.

Stayed in May 2025

Nothing

Great service & lovely large room

Stayed in May 2025

That we didn’t stay longer! :)

Room was immaculate and super comfy, breakfast was perfect and they couldn’t accommodate enough, everything was amazing.

Stayed in April 2025

Ca t complain about anything.

Ideal Location, very spacious room comfortable bed, and all facilities needed.

Stayed in April 2025

Nothing

Lovely touches such as welcome tea and cake, really welcoming (and accommodated our bikes) and out of this world breakfast

Stayed in April 2025

Parking worked out really well for us but can obviously be a challenge. We found on street parking 25m from the hotel when we arrived free after 6pm. using the ringo app on our phone allowed us to book the two our limit for the following morning the night before so no early morning trip to the car! When this expired at 11am we moved the car to one of the nearby car parks for the rest of the day

The location is amazing right in centre of the town great for an evening stroll. There was a good view from room out over the river and the marsh. Milk, chocolate and coffee machine were a luxury touch. Breakfast was superb freshly cooked local produce. On top of all of this what really made it was the friendly enthusiasm of the host, was genuinely interested in us and making our stay special. Hayden’s is sooooo much more than a bed and breakfast ! We have found our place to stay in Rye and will be back!

Stayed in April 2025

Memorable breakfast with original cooked options. Panoramic views from the breakfast room over the marshes and Rother estuary.

Stayed in April 2025

N/A

Staff very friendly and accommodating. Room was spacious, clean and very comfortable. Lovely breakfast. Just a very pleasant stay in a very quaint town.

Stayed in March 2025

Nothing I can think of

Superb stay! Room (Kingfisher) was gorgeous, it was comfy and spacious. Location was ideal. The breakfast was delicious and they gave us a free tea and cake when we arrived. Highly recommend.

Stayed in March 2025

Perfect location, lovely team and sensational breakfast with stunning views.

Stayed in March 2025

Superb stay, with the accommodation & hospitality being absolutely spot on.

Stayed in February 2025

A lovely, comfortable B&B in the heart of Rye. Excellent staff who were very helpful, friendly and made every effort to insure we enjoyed our stay.

Stayed in January 2025

Ceilings are a bit low in the halls, but not an issue in the rooms. Can't really complain about it, just a warning to mind your head.

Everything was so lovely. We stayed in the Indigo room at the top of the building. The view from the room was lovely. The bed very comfy. But the two best features were the massive bath (definitely big enough for two people to fit comfortably) and the breakfast in the morning. There was a big selection of breakfast and juices, in a lovely little conservatory. The staff were super friendly. Location right in town, couldn't get any better.

Stayed in December 2024