27-29 Henrietta Street, Bath, BA2 6LR, United Kingdom
#25 of 42 hotels in Bath
Guests' ChoiceBased on 3991 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Richard
United KingdomRoom was very hot. Had to keep windows open which, as they face the road, meant a little noise.
Great location, easy to park and good instructions from Hotel. Easy check in.
Reviewed: 24 April 2024
Roman
United KingdomDouble room, but double bed looks like single bad
Very clean, friendly staff, and good service
Stayed in April 2024
Reviewed: 24 April 2024
Shar18
IrelandWe choose a, small cosy room which was lovely and had a, huge bathroom with a bath. Our choice would be for a larger room next time but that's just personal choice.
Great building and location. Close to everything. Breakfast was great with a choice of freshly cooked options
Stayed in April 2024
Reviewed: 24 April 2024
Myleni
FranceCold service from staff, when we left our bags at the hotel after the check out they didn't put any tags on the suitcases. There was no room to keep the bags, they were just left in the hall, it didn't look safe
Well decorated room, location, good breakfast
Reviewed: 24 April 2024
Yubaraj
United KingdomLimited parking and expensive compared to podium car park No AC No hot water
Location only
Stayed in April 2024
Reviewed: 22 April 2024
Alex
United KingdomAlthough otherwise the room was very clean, the bathroom bin had not been emptied when we arrived.
The room was very comfortable, spacious and quiet. The staff were very friendly and the hotel is a in a great location just 5 minutes from the city centre.
Reviewed: 22 April 2024
Nigel
United KingdomLocation. It is situated in such a great location for the city. The staff are brilliant and always really helpful.
Reviewed: 21 April 2024
Lorna
United KingdomThe room was a little tired lots of scratched furniture . The bed was quite small and uncomfortable
The location was fabulous . The bathroom was nice with lovely fluffy towels.
Reviewed: 21 April 2024
Amani
United StatesThe room was a lot smaller than expected especially the bed but it was nice for one night.
The location is great and the staff were very friendly.
Reviewed: 20 April 2024
Kathy
United KingdomNo heated towel rail in the bathroom.
The location was wonderful.
Reviewed: 19 April 2024
E
AustraliaGreat location comfortable clean good value
Reviewed: 19 April 2024
Joseph
United Stateslocation
Stayed in January 2024
Reviewed: 19 April 2024
Sandra
SingaporeNothing
Located close to Pultney Bridge. Many restaurants and cafe nearby. Near to city yet quiet at night. I was staying at the traditional part of the hotel. Initially I was given a cramped and small room. I requested for a change of room and was upgraded to a spacious room without extra costs the next day. Kudos to the team!
Reviewed: 18 April 2024
Louis
MaltaWould have loved a chair in the room. Other than that, it's a great place. 👍
Great location. Really nice decor. Very friendly staff.
Stayed in April 2024
Reviewed: 17 April 2024
Vanessa
FranceAir Con outside window noisy. Problems with lighting.
Location - very good.
Reviewed: 17 April 2024
Cristina
United KingdomThere was no place to seat down in the room apart from the bed and the TV was situated in an angle that it made it difficult to watch . The Tv was not working and the staff apologised and said that the repair was going to be done on the next morning .
The breakfast was served in a nice and clean area and the menu had many options to choose from. The hotel is situated in an excellent location and very near the town centre and the train station
Reviewed: 16 April 2024
Brett
United KingdomThe room had recently been renovated and had a paint smell for the whole two nights, the staff did apologize for this.
The location and room were overall very nice, with a lovely street side window with a nice view. The staff were particularly warm and friendly and accommodated any issues and queries we had.
Reviewed: 16 April 2024
Sally
United KingdomIt is in an ideal location to get into the centre of town not far from the station. It’s a pretty old building too.
Reviewed: 15 April 2024
Randall
United StatesNo or minimal parking near the hotel. Parking lots are not close and expensive with weird parking time limitations.
Convenient to central Bath. Very nice to have a lift. Decent complimentary breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Jackie
United KingdomTiny room. Bed not super comfortable, bit soft.
Beautiful old building. Very close to the shops.
Reviewed: 15 April 2024
James
United KingdomEverything was great, the lift is very slow but that's about it!
Great friendly welcome, all staff were lovely and the location is perfect for exploring Bath.
Reviewed: 14 April 2024
Frances
United KingdomNot very sound proof
Good location, nice breakfast
Reviewed: 14 April 2024
Sarah
Isle of ManCarpet was made of Jute or similar and ill-fitting. Was hard to walk on barefoot. Room door could do with adjusting as didn’t feel like it shut properly but minor things.
Perfectly located, nice room, great for a solo female traveller. I didn’t use any facilities other than the room. Front of house staff was very helpful and polite.
Stayed in March 2024
Reviewed: 14 April 2024
Andrew
United KingdomThe brass fitting above the toilet roll holder was sharp and with the space being tight it nearly caused me to scratch myself
Location was nice and central
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