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  5. Reviews of Henrietta House, a member of Radisson Individuals

Reviews of Henrietta House, a member of Radisson Individuals This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27-29 Henrietta Street, Bath, BA2 6LR, United Kingdom

#24 of 42 hotels in Bath

Guests' Choice

Review Score

Based on 3841 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2024

    9.0
    Wonderful room and good location
    • Leisure trip
    • Family with young children
    • Traditional Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy upstairs with doors slamming

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was smaller then expected same with bathroom but still all was okay 👍

    The staff were lovely and great location

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Traditional Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very firm, could have been more comfortable, curtains ineffective.

    Location was perfect, quiet street close to centre. We were given a free upgrade . Top floor and a bath.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Great location and lovely staff
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room in basement

    Location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really suited our needs for our weekend break.

    Nice accommodation, very cosy rooms in good location, great breakfast and attentive staff.

    Stayed in February 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a lower ground floor room, a bit dark and no outlook.

    Individual quirky character, brilliant location, super breakfast.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Traditional Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from other room

    Great service

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Perfect for a two night visit to Bath. Great that it included breakfast in the price.
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was great, quiet street only ten minutes walk from centre of bath. Lovely dining area for breakfast, friendly staff, quick service for breakfast.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Outstanding staff. Perfect location.
    • Business trip
    • Solo traveler
    • Traditional Individual Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Extremely slow internet in room. Unable to access any websites. Hadn’t realized room was in a part of the hotel accessible from separate entry down the street.

    Staff are outstanding. Location is excellent for exploring central Bath and in easy walking distance from train and bus stations.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Overall enjoyed stay
    • Leisure trip
    • Family with young children
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy fan outside bedroom. Very small double bed.

    Location

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Excellent
    • Business trip
    • Solo traveler
    • Boutique Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only a minor quibble - not all the usual Freeview channels were available on the TV.

    Excellent central Bath location, with friendly helpful staff. Good breakfast and a comfortable room.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Fantastic
    • Leisure trip
    • Solo traveler
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is in an old building and so there are some charms that go along with that. For example creaking floors from upstairs

    The property was nicely designed, clean and offered a fantastic location.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    We had a pleasant stay and it was good value for money. We would stay again.
    • Leisure trip
    • Couple
    • Traditional Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    The decor was very tired. The interior wasn’t as nice as that on the pictures.

    Good location and facilities. The staff were lovely, very polite and efficient.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Pleasantly surprised at quality of property.
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Difficulty of parking close to property, bed too small.

    Location, decor, friendly staff, good breakfast

    Stayed in February 2024

  • Reviewed: March 26, 2024

    9.0
    Great 2 nights stay
    • Leisure trip
    • Solo traveler
    • Traditional Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds. Uncomfortable but bearable for a short 2 night stay. Room was a little bit dusty

    Staff were fantastic. Very friendly, helpful and passionate about the hospitality they provided. The man who checked us in and out of the hotel was exceptional. Esthetics and decor of the hotel was really beautiful and fitted in well with the age of the building. Great location too.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Great find in great location
    • Business trip
    • Solo traveler
    • Traditional Standard Room
    • Stayed 1 night

    Normally I love everything about this hotel, but this time the room I stayed in had a bit of a damp smell.

    I often travel for work and always try to stay at this hotel as it is my favourite in Bath. Great location, friendly staff and beautiful interior. What more can you want

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Great location wonderful staff.
    • Business trip
    • Group
    • Boutique Standard Room
    • Stayed 1 night

    The showers leaked; however, we raised this with the team, and they resolved it.

    Breakfast was small, however the staff were happy to have additional.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Lovely property, nicely furnished, comfortable rooms - will be back
    • Business trip
    • Solo traveler
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Seat in room to do work

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Would definitely stay here again and recommend Henrietta house to my friends and family
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just a couple of minor issues…extractor fan in Bath not working and shower screen leaks onto floor.

    Great location Staff were excellent nothing was too much trouble and very friendly and helpful

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Exceptional staff, room could be improved.
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little small for what it cost, but the location did make up for it. We were kept up by our neighbours in the room next door but they were not being particularly loud. We could hear every word they said.

    The staff were amazing. They were incredibly helpful and went above and beyond. Rajiv in particular, and the other reception staff, made us feel at home and were fun to chat to.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Extremely relaxing, the perfect escape from London.
    • Leisure trip
    • Couple
    • Traditional Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The authenticity and how peaceful and relaxing it was! Beds were amazing!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Friendly hosts, great location, nice decor.
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was small but it’s a listed building so they’re not able to do much about that! It was absolutely fine for one evening though.

    Great location, nicely done inside, room was small but well put together. Perfect for one evening.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    A very handy place to stay and pleasant. In a quiet area which is good.
    • Leisure trip
    • Solo traveler
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast (‘full’ English) was a bit disappointing as it was very small for the price I paid for it. I wouldn’t mind too much though if it was included in the price of the room. Breakfast £16. I got it for £14 when I paid for it in advance. No car Park.

    The room was very comfortable, clean and had a stylish bathroom and it met my requirements. It was also nice and quiet. Over all, a nice hotel. The hotel is in a good location too. Would use again.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Really enjoyed our stay, would recommend this hotel.
    • Leisure trip
    • Couple
    • Traditional Cozy Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cosy room was too cosy, difficult to move around the bed at times. Breakfast was good, but would have been nice if more coffee/tea and toast were offered. Would advise the hotel to provide coasters in rooms or saucers for hot drinks, rather than just putting hot cups on furniture.

    Location and staff were excellent, very helpful. Beds were really good, comfortable . Excellent bathroom/ en-suite, plenty of toiletries and towels, lovely decoration.

    Stayed in March 2024

Showing 1 - 25

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