Reviews of The Mole Resort - Hotel rooms 4 stars
Chittlehamholt, Umberleigh Bridge, EX37 9HD, United Kingdom
#2 of 3 hotels in Umberleigh Bridge
Guests' ChoiceReview score
Based on 906 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
-
Comfort
9.1
-
Location
8.8
-
Facilities
8.8
-
Staff
9.1
-
Value for money
8.2
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Free WiFi
7.9
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Reviewed: 18 April 2024
Christine
United Kingdom16 reviews7.0“Fabulous location, very quiet and lovely friendly staff.”- • Leisure trip
- • Couple
- • Manor Snug
- • Stayed 3 nights
- • Submitted via mobile
The cold water in the bathroom basin ran warm,so we had to keep asking for cold water for drinking. The room cleaner mistakenly took the tv remote control one afternoon and husband was unable to watch his team in TV!
Substantial breakfast and all local produce. Food in the Cellars restaurant was also lovely ,and again local and fresh.
Stayed in April 2024
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Reviewed: 10 April 2024
Scott
United Kingdom3 reviews8.0“Excellent all round apart from arrival with reception staff, was given the entry keys (wooden) to both our rooms as we h”- • Leisure trip
- • Family with young children
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Nothing
Lovely spacious clean room
Stayed in April 2024
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Reviewed: 9 April 2024
Neil
United Kingdom17 reviews10“Staff made our stay very special”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Very restful stay in beautiful surroundings
Stayed in April 2024
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Reviewed: 4 April 2024
Biggs
United Kingdom1 review10“5* Stay”- • Leisure trip
- • Family with young children
- • Two Bedroom Meadow Lodge
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Cleanliness, variety of activities, friendly staff
Stayed in March 2024
-
Reviewed: 3 April 2024
Akhil
United Kingdom1 review8.0“The staff are the main assets - such positive energy!!”- • Leisure trip
- • Couple
- • Estate Superior
- • Stayed 3 nights
- • Submitted via mobile
Bathroom could be upgraded Changing room in leisure centre was very small, had no towels, no shampoo
Cosy room Bathroom could be more modern....very dated.
Stayed in April 2024
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Reviewed: 31 March 2024
Gemma
United Kingdom15 reviews4 helpful votes9.0“Easter weekend”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Service at breakfast was a bit slow but otherwise the service and staff were great. The bathrooms in the hotel rooms and changing rooms are in need of some modernizing to keep up with the aesthetic of other areas .
Overall a brilliant stay with a nice setting and pool/gym facilities with lots of activities available. It is a really nice environment to escape too!
Stayed in March 2024
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Reviewed: 30 March 2024
Stephanie
United Kingdom2 reviews10“Pre-Wedding day accommodation - beautiful location and dog friendly - would recommend!”- • With a pet
- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 1 night
Booked for one night before our wedding day - the staff were so accommodating and friendly! Our room was made up beautifully and with a complementary bottle of bubbles to celebrate getting married! The accommodation is dog friendly - our Golden Retriever received plenty of treats and enjoyed his stay too! Thank you again The Mole team and look forward to staying with you again soon!
Stayed in March 2024
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Reviewed: 28 March 2024
Mandy
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • Two Bedroom Meadow Lodge
- • Stayed 3 nights
- • Submitted via mobile
Nothing.
Everything. It was peaceful and relaxing. Exceptionally clean. Everything in the lodge had been well thought out. The hose outside for the dogs paws was wonderful
Stayed in March 2024
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Reviewed: 24 March 2024
Tom
United Kingdom3 reviews10“Stayed several times now and never had a bad experience”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Nothing
So clean and tidy
Stayed in March 2024
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Reviewed: 24 March 2024
Mark
United Kingdom3 reviews10“We had a lovely stay at the Mole resort- the facilities and staff were great and helpful.”- • Leisure trip
- • Couple
- • Manor Snug
- • Stayed 1 night
- • Submitted via mobile
What a lovely location and room.
Stayed in March 2024
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Reviewed: 23 March 2024
Jon
United Kingdom1 review10“Will visit again”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 2 nights
- • Submitted via mobile
Clean and tidy lots of things to do staff were all friendly and helpful
Stayed in March 2024
-
Reviewed: 22 March 2024
Elizabeth
United Kingdom1 review8.0“The rooms and place was wonderful - shame about the pool area”- • Leisure trip
- • Couple
- • Manor Snug
- • Stayed 1 night
- • Submitted via mobile
The spa/swimming pool changing rooms are horrific. Worse than a grubby leisure centre. One of the shower drains was blocked when we were there and I witnessed the receptionist trying to unblock it with a pen whilst loudly talking about how gross it was.
The Manor House was lovely, the food in the restaurant was so good. We loved the feel of the place. We played Bowles out the front, the grounds are beautiful
Stayed in March 2024
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Reviewed: 21 March 2024
David
United Kingdom27 reviews5 helpful votes8.0“Great for the discounted out-of-season price we paid. Would think twice at regular pricing.”- • Leisure trip
- • Couple
- • Two Bedroom Meadow Lodge
- • Stayed 2 nights
The restaurant menu was a bit average for the pricing. Lodge suffered from a large number of flies in the main bedroom. Frustrating and time-wasting issus getting the TV, heating and cooker hob working.
We liked the park, the lodge and the site facilities
Stayed in March 2024
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Reviewed: 21 March 2024
Rebecca
United Kingdom1 review10“Lovely place!”- • Business trip
- • Solo traveller
- • Estate Classic
- • Stayed 1 night
Everything was brill - place, location, room, cleanliness, comfort, food. The only minor downside is the cost of food and meals - felt very expensive. But otherwise, all brill!
Stayed in February 2024
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Reviewed: 20 March 2024
Jolyon
United Kingdom3 reviews10“Immensely relaxing few days of luxury with superb staff and food”- • Leisure trip
- • Couple
- • Manor Junior
- • Stayed 3 nights
Virtually nothing. We miss the old golf course, but understand the hotel has been remodelled.
We loved the room with its amazing view and the ambience of the hotel. The breakfast, as always, is superb. We valued the choice of different styles of dining and particularly loved the Devon View Restaurant. Food was excellent as was the service, from staff
Stayed in March 2024
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Reviewed: 18 March 2024
Meg
United Kingdom1 review10Exceptional- • Leisure trip
- • Group
- • Estate Classic
- • Stayed 2 nights
Fantastic all round, staff were helpful and friendly. They provide a map of the facilities which is clear and a list of activities that are available. Breakfast is delicious and plentiful, with a glorious view over the countryside - I also went to the gym (I know!) which was well equipped and also had a fabulous view - will definitely be back and staying longer
Stayed in March 2024
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Reviewed: 18 March 2024
Claire
United Kingdom36 reviews1 helpful vote8.0“Worth a trip just for the views and calmness of the location”- • Leisure trip
- • Family with young children
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
The pool area is very nice but only one lounger next to jacuzzi. It would be nice to have a row of beds available to sit on and relax when not in the pool, jacuzzi, steam or sauna. The bistro was not open so limited of where to have a drink or snack after spending time at pool complex.
The resort is very impressive. Rooms comfortable and clean. Breakfast delicious with lots of choice.
Stayed in March 2024
-
Reviewed: 17 March 2024
Keren
United Kingdom6 reviews7.0Good- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Dog policy
Team
Stayed in March 2024
-
Reviewed: 17 March 2024
Gemma
United Kingdom10 reviews1 helpful vote9.0“Fun and enjoyable stay.”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Not much to do in local area but so many facilities on site it does not matter.
Great facilities, spacious rooms. Great pub with live music on site.
Stayed in February 2024
-
Reviewed: 13 March 2024
Tom
United Kingdom3 reviews10“Stay and staff were second to none! AMAZING”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Amazing
Stayed in March 2024
-
Reviewed: 12 March 2024
Leonard
United Kingdom32 reviews8.0“Great place to but expensive breakfast.”- • Leisure trip
- • Solo traveller
- • Estate Classic
- • Stayed 1 night
- • Submitted via mobile
Very Expensive breakfast
Love position
Stayed in March 2024
-
Reviewed: 10 March 2024
Renate
United Kingdom6 reviews10Exceptional- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything was fantastic - service, comfort, activities and food all 5 star
Stayed in March 2024
-
Reviewed: 10 March 2024
Sarah
United Kingdom2 reviews10“Beautiful location. Friendly staff. Everything you need on site. Fabulous swimming pool and facilities”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 2 nights
- • Submitted via mobile
That we had to go home!
Very clean. Everything you need. Friendly staff
Stayed in March 2024
-
Reviewed: 6 March 2024
Jason
United Kingdom26 reviews8.0“Nice - will be back. The staff made the stay a good one and cannot compliment them enough.”- • Leisure trip
- • Couple
- • Estate Classic
- • Stayed 2 nights
A little expensive (meals and drinks etc.) but to be honest only be a couple of pounds here and there. Would have liked the option to just take tea and toast for breakfast rather than the full shebang. The weather was poor, but that is hardly their fault!
Nice location - lodges looked really nice, we stayed in a standard room. This was clean, well equipped and a decent size. Bed was comfortable. Quiet during our whole stay (2 nights). Leisure facilities (games & activities) and swimming pool very good. Gym quite large and well equipped. Grounds are lovely. Food is good in on-site pub but best of all.... The staff. They could not do enough for you at meal times, in the bar, from reception..... They were helpful, polite, friendly and very accommodating.
Stayed in March 2024
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