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Reviews of Burnley West Higher Trapp Hotel 4 stars

Trapp Lane, Simonstone, Padiham, BB12 7QW, United Kingdom

#1 of 1 hotels in Padiham

Guests' Choice

Review score

Based on 600 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 13 March 2024

    7.0
    enjoyable - would return... but only when an offer was available
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights

    stayed in room number 3 - premium room was a little poor for the price paid - there was a crack to the bathroom door frame by the hinge, evidence of black mould to the grout on the bathroom tiles. shower a little aged. breakfast adequate but expensive. Restaurant menu limited and quality was adequate but not amazing for the price. was expecting water and a fruit bowl in room - neither were there

    staff perfect - nothing to fault - nothing was too much trouble and 90% super professional and friendly...good garden view, spacious 'premium' room, adequate amenities...bed soft but comfortable. heating adequate

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Nice hotel, but needs updating.
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Needs updating. The place was clean but looked unclean due to wear and tear. The reception needs attention as that's the first thing you see when you enter, and that doesn't set a very good scene.

    The staff were great and very attentive.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Room and bathroom a little tired, needs TLC otherwise enjoyed our stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs a thorough clean, toilet brush very dirty and holder full of rush needs throwing in the bin.

    Excellent sleep, comfortable beds. Good choice at breakfast

    Stayed in February 2024

  • Reviewed: 5 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed for wedding , thought was a little steep considering price with breakfast not included . There was no heating working in the room , we had to get a portable heater sent down

    Stayed in February 2024

  • Reviewed: 26 January 2024

    7.0
    A nice spot, lovely staff. The place itself is dated and not maintained as it should be in my humble opinion
    • Business trip
    • Solo traveller
    • Standard Plus Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Dated, cleanliness could be improved

    Amazing staff

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    Needed a room for the night and it was acceptable under the circumstances
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Had to go looking for night porter as no one answered the phone. We stayed in room no 25 in the separate building and the room was tired and in need of decorating

    Clean, nice breakfast

    Stayed in January 2024

  • Reviewed: 2 December 2023

    8.0
    Most satisfactory
    • Leisure trip
    • Solo traveller
    • Standard Plus Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    My second time in a week!

    Stayed in November 2023

  • Reviewed: 2 December 2023

    8.0
    Lovely surroundings
    • Leisure trip
    • Solo traveller
    • Standard Plus Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Warm, welcoming country hotel set in beautiful countryside. Lovely oak paneling in lounge and stairwell. Classic hotel room, comfy bed, excellent view, good breakfast, ample parking. Personnel were really exceptionally nice!

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Plus Double Room with View
    • Stayed 1 night

    only small electric heater in room

    location and view from room

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    I renjoyed it
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room could have been more modern.

    It was good and quick but could do with few more cold options.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Nice staff and lovely wedding set up, food was good.
    • Leisure trip
    • Couple
    • Standard Plus Double Room
    • Stayed 1 night

    Rooms are tired and need updating that’s all.

    The staff were very polite and the food was nice, just looking a bit tired and the rooms need updating. Lovely views from our room and nice location.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Enjoyable stay in a peaceful relaxing setting!
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    We stayed for a wedding and it was an excellent venue for an event. Wonderful setting! Good breakfast

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It served it's purpose well.

    Excellent dog friendly accommodation with dog bowl and trats. Offered to have fogs in restaurant.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good hotel in nice location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Annex building could do with a refurb

    Good location and staff were great

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    we enjoyed our stay in the hotel and the grounds were lovely
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The room was comfortable and parking was good. The size of the room was good and everything worked ok The breakfast was very good.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Lovely setting for a nice quiet relaxing stay
    • Leisure trip
    • Couple
    • Standard Plus Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Some of the furniture and decor were a little tired Could do with re-decorating

    Beautiful location

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    It was convenient for what we needed to do
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed I struggled to get to sleep the mattress was too soft

    Lovely place, clean and tidy but the bed was not comfortable

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was hot, no air con,

    The setting

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Nice hotel
    • Business trip
    • Solo traveller
    • Standard Plus Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    Lucky not to stay during a wedding as the hotel is very much set up for these events

    Good location

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Lovely location with beautiful grounds and good facilities
    • Leisure trip
    • Family with young children
    • Family Room with sofa bed
    • Stayed 1 night

    The location of the hotel is lovely, in pretty grounds. Great wood panelled bar area and the restaurant offers good dinners and excellent breakfasts. The rooms are in a good condition and very roomy and comfortable. There is a lot of onsite parking too.

    Stayed in July 2023

  • Reviewed: 8 August 2023

    9.0
    Very pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ambiguity with dog charges

    We stayed in the lodge this time which was much better than when we stayed two weeks prior in the actual hotel. Larger room, airy with a larger bathroom. Good breakfast. We didn’t pay for the dogs two weeks previous but wanted to charge this time and when I mentioned the no charge prior they didn’t charge. Overall it is a great hotel with lovely grounds and lovely staff.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Great room at a friendly hotel with breakfast cooked to order
    • Leisure trip
    • Couple
    • Suite with Four Poster Bed
    • Stayed 1 night

    The location is slightly remote otherwise great hotel

    This was cooked to order so was very hot which is always better than a buffet

    Stayed in August 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The rooms looked a little tired on the inside, and it was quite dark in the room. Reception staff was good but in the restaurant the experience was more mixed (some good, some poor staff). Dinner was ok, but nothing memorable

    The location of the hotel is wonderful, set in beautiful countryside, but not too far from towns. Rooms are quite large, comfortable and clean (if a little tired). The breakfast had a large selection and was a mix of buffet and cooked-to-order dishes.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    It was an ok stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heat in the room - there was a huge hot water pipe running along bottom of room that in summer is not what you want.

    Location

    Stayed in July 2023

Showing 1 – 25

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