The Heads, Keswick, CA12 5ER, United Kingdom
#6 of 27 hotels in Keswick
Guests' ChoiceBased on 988 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.7
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 19 April 2024
Michelle
United KingdomThe room we had had a bed with metal frame which squeaked every time you moved
It was in a good location Parking included in price Staff friendly
Stayed in April 2024
Reviewed: 17 April 2024
Day
United KingdomEverything superb,down to vicinity to main street,parking,etc
Everything about this hotel is excellent. Breakfast was great quality and ample, view from room overlooking park and lake in the background was beautiful. Staff professional and friendly.like I say could not fault this hotel in anyway.
Stayed in April 2024
Reviewed: 15 April 2024
Rachel
United KingdomNothing
Very friendly, very clean, lovely decor. I even got upgraded. I would definitely stay here again !
Stayed in April 2024
Reviewed: 14 April 2024
Capes
United Kingdomnothing
location was perfect staff were so friendly breakfast was spot on
Stayed in April 2024
Reviewed: 11 April 2024
Valerie
United KingdomLocation excellent Breakfast excellent
Stayed in April 2024
Reviewed: 11 April 2024
Graeme
United KingdomThe dining area is nicely decorated and perfectly functional but it is quite plain.
Exceptional views, really clean, easy to park, great breakfast and honesty bar, very nice room and huge comfy bed. Very nice staff.
Stayed in March 2024
Reviewed: 9 April 2024
David
United KingdomThe location was excellent The staff were very friendly Free parking was a bonus
Stayed in April 2024
Reviewed: 8 April 2024
Karenmwilson200
United KingdomBed was on the slightly small size for my partner who is over 6ft.
Staff, breakfast, and location were the standouts for our mini break. Beautiful building, fantastic little extras (water, cookies and tea and cake in the afternoon).
Stayed in April 2024
Reviewed: 7 April 2024
Mark
United KingdomNo complaints from me.
Great location, good size room, free parking, fantastic breakfast.
Stayed in April 2024
Reviewed: 7 April 2024
Neil
United KingdomLocation. Friendly staff. Hospitality bar. Coffee/ tea cake between 3and 5pm complimentary.
Stayed in April 2024
Reviewed: 4 April 2024
Michelle
United KingdomBreakfast was amazing. Staff were wonderful and accommodating. Location was excellent and our room was lovely. The hotel has thought of everything to make our stay a great experience, could not fault in anyway. Would highly recommend.
Stayed in April 2024
Reviewed: 2 April 2024
Zexin
United KingdomGreat breakfast, cozy room, clean sheets, very friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Kevin
United KingdomSingle rooms are very small
Excellent location. 5 mins from town centre. Beautiful building
Stayed in April 2024
Reviewed: 31 March 2024
Jay
United KingdomNo bar area only a honesty bar which could have had a little background music. Was too quiet for us. Bedroom - toilet and shower broken. Toilet was coming off the wall when sitting on. Shower was falling to bits. Bed was so squeaky every time you moved it was so loud.
Great location, beautiful hotel, nice staff
Stayed in March 2024
Reviewed: 23 March 2024
Sayyada
United KingdomLocation was perfect as walking distance to town and close to explore the beautiful landscape as well. They have a lovely spacious parking. They do complimentary cake and tea/coffee in the afternoon - I didn't have any due to allergies but still lovely service. They also have an honesty bar with a good selection. The room was nice and spacious with comfortable bed and lovely view.
Stayed in February 2024
Reviewed: 9 March 2024
Mp
United KingdomPoor water pressure in shower. Look out for very hot radiator in bathroom.
Beautiful room lovely decor. Great view. Breakfast excellent. Staff friendly. Service Great. Perfect location.
Stayed in March 2024
Reviewed: 8 March 2024
Steven
United KingdomFriendly staff
Stayed in February 2024
Reviewed: 7 March 2024
Duncan
United KingdomN/A
Great location, friendly staff and excellent breakfast
Stayed in March 2024
Reviewed: 3 March 2024
Sunbeam828
United KingdomStaff were super friendly and helpful, they upgraded us to a room with a balcony for free. Breakfast was great and the building was very cosy and relaxing. Great value!
Stayed in February 2024
Reviewed: 28 February 2024
Ian
United KingdomNothing but be aware they don’t serve evening meals. Not really a problem as lots of choice in town centre only 5-10 mins walk away.
Great location, free car park, free tea, coffee cake 3-5pm in the afternoon after a day on fells- great idea, just like skiing. Breakfast is excellent - good choice, good quality. Room was clean, warm and comfortable, not spacious but I booked the standard not the premier. Honesty bar with local ales, wines soft drinks available. Staff are excellent, very friendly and hotel kindly moved my booking when I caught covid even though they were not obligated to.
Stayed in February 2024
Reviewed: 26 February 2024
Colin
United KingdomNot too keen on honesty bar, thought prices a little too high for self serve bottled beer. Plenty of bars nearby though. I'm sure other people appreciated the comfy lounge with a magnificent view whilst having a drink.
View from the top floor bedroom,lake and mountains. Excellent breakfast with plenty of choice. Located close to town centre with included parking at rear of hotel. Image is view from bedroom.
Stayed in February 2024
Reviewed: 25 February 2024
Laura
United KingdomShower, no water pressure
Very clean, lovely friendly staff, excellent breakfast
Stayed in February 2024
Reviewed: 23 February 2024
Stephen
United KingdomNothing could have been better
Everything was Lovely.
Stayed in February 2024
Reviewed: 22 February 2024
Scott
United KingdomNothing
Breakfast was superb 👌 full English is a must and the room we had overlooking derwentwater was excellent
Stayed in February 2024
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