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  5. Reviews of DoubleTree by Hilton Bristol North

Reviews of DoubleTree by Hilton Bristol North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Woodlands Lane, Bristol, BS32 4JF, United Kingdom

#45 of 53 hotels in Bristol

Guests' Choice

Review Score

Based on 3525 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    nothing

    comfy bed

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    What to expect.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Attention to detail in room. Not enough stocked tea/coffee/milk options. No shower gel in bathing area, had 2 conditioners instead. I asked for a queen double room, which should have 2 beds as I was led to believe but it only had one. I am disabled and the room was quite far away from reception. I should have high lighted this prior to arrival however I do normally stay here regularly.

    Location and suitability for my needs. Access to spa and other facilities was good

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good quality hotel, should meet expectations of business customer
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small fridge in the room would be a plus.

    The spa and leisure facilities.

    Stayed in February 2024

  • Reviewed: March 25, 2024

    7.0
    lovely family getaway
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed, but a good bed is hard to find when not home

    Easy location Good accommodation Friendly and helpful staff

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like swimming pool area. Jacuzzi water looked dirty. There was a horrible smell in the changing rooms. Also they now charge to use the swimming facilities. If you're paying for a service you expect a good pool area. I felt you get a good service. Half the pool was out of use because of swimming lessons. I think the pool should be included in hotel price like most hotel.

    I liked how comfy the beds were and the hotel itself is nice.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    I stayed at hotel for two nights and chose hotel because of location. The room was spacious and came with tea & coff
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking charges is always disappointing when paying to stay at an hotel. Room was generally clean but cold and carpets looked well used.

    Location excellent and conveniently placed to the motorway network.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good overall value for money and despite minor problems would definitely stay again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room for 4 but only 2 towels, mugs and glasses. Requested more by calling however they did not appear. Restaurant service slow and staff a little overwhelmed. Lack of items listed on menu.

    Very reasonable prices, lovely staff. Good location. Breakfast beautiful. Very comfortable

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't clean the room properly... left towels but didn't empty bins or replenish tea/coffee/new mugs. The pool area was bright and kids in the jacuzzi even though sign says no kids! Room service menu not available.

    Nice big room and big twin beds. Big TV. The sauna, steam and jacuzzi was nice. The room and facilities were clean. Complimentary biscuits and chocolates. Friendly staff.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Not a cosy stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was cold the heating wasn’t working so had small oil radiators everywhere which they brought to our room as it was so cold!! Drinks were a bit expensive too!

    The food was quite nice not overly expensive

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    A very pleasant stay . A real treat .
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and very comfortable

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Great staff, not very clean in room. Nice facilities but also not very clean. Excellent food in the restaurant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean under the desk or bed in the room. Pool seemed dirty and showers didn’t work properly

    The staff were great, Fernando on reception and also Kyle in the gym especially upbeat and helpful!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much coffee and tea provided

    The staff

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Very comfortable but if I stayed again I'd have to eat elsewhere in the evening.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    The restaurant menu for my evening meal was extremely limited and not something I'd have expected from a Hilton.

    Room was lovely and management had provided a personalised welcome as it was my first stay, which was much appreciated.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Relaxing and refreshing.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The quilt covers kept falling off the quilt which was annoying but minor and for our taste the quilt was much too thin , our counter was also a little sticky but other than that an amazing place to stay!

    The facilities (sauna , steam room , pool and gym) were included in the price , the actual room it’s self was spacious and it didn’t feel cramped , we were able to stay in the room most of the days just relaxing , very friendly and welcoming staff which is an added bonus of course and an excellent range of teas in the hotel suite which is refreshing to see.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    6.0
    Save time please stay in the city centre
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities are old, there’re no food nearby(only pay cash for kebab), stuffs are nice but lots of guests had drinks in the lobby, and there’s a wedding party just near the room

    Room with free breakfast plus Hilton brand

    Stayed in January 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was okay ,enjoyed the jacuzzi and swim

    Bed was comfortable,breakfast was great !

    Stayed in February 2024

  • Reviewed: February 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    Breakfast was nice and the friendly and helpful staff

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was cold in the restaurant

    Swimming. The food was OK. Gym was good.atmospher was nice. I liked the birthday surprise the towels.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tired bathroom

    Good location & reception staff friendly.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Ok.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We booked through booking.com and their representation of the room and facilities are completely made up. We booked a queen room that should have come with a whole list of extras. This was booking.coms very over sell of the room we booked, in fact once in the room the bed was a standard double, there was no mini bar, no trouser press, robe, slippers, coffee machine, dvd player, the list goes on. I had paid for something the hotel don’t even offer. Yes on going to reception they gave us a room with a bigger bed and robe and slippers but that’s as good as it gets. The staff were lovely about it and said the description on bookings.com is not their description at all. Booking .com have made it up to make sales. I fell out of pocket, ripped off and let down. We went for breakfast and for £17 per person I expected better. The food was cold, the eggs so undercooked we couldn’t even consider eating them. Again the staff were very accommodating not that we made a fuss.

    Was easy to find and staff are amazingly friendly and helpful. Rooms are clean, well kept and comfortable.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Great Breakfast, Lovely Staff, Rooms over priced.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Paid for a queen room on arrival was allocated a smaller room, description on booking.com is not the same as facilities in the room. The staff were helpful and changed our room but I still feel the price we paid including parking is quite a lot of money. Bed frame was stained.

    Staff were really helpful and friendly, The breakfast was amazing and really well organised

    Stayed in February 2024

  • Reviewed: February 26, 2024

    6.0
    OK BUT WOULD NOT STAY IN FUTURE
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    THE ROOM ADD NO COFFEE ONLY EMPTY PACKETS , THE ROOMS ARE DATED AND WAITED 45MINS FOR FOOD WHEN THE REST OF OUR FRIENDS HAD ALREADY EATEN FOR FOOD IN RESTAURANT. BREAKFAST WAS PASSABLE.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was a great stay however during the night we got a little cold.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Very welcoming staff on reception and in the pool. Excellent value for money.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    A few areas of mould in the bathroom

    The staff

    Stayed in February 2024

Showing 1 - 25

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