South Quay, Marsh Wall, Tower Hamlets, London, E14 9SH, United Kingdom
#154 of 1,005 hotels in London
Guests' ChoiceBased on 3462 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 15 April 2024
Emma
United KingdomNothing
Handy location - spacious rooms
Stayed in April 2024
Reviewed: 15 April 2024
Abimbola
United KingdomShower gel bottle was empty in the bathroom
Very clean and neat
Stayed in April 2024
Reviewed: 14 April 2024
Philip
United KingdomClean and tidy and just easy to mix with the staff
A lovely quiet place to relax and enjoy
Stayed in April 2024
Reviewed: 14 April 2024
Mohammad
United KingdomV close to underground station on Jubilee line -v convenient
Stayed in April 2024
Reviewed: 14 April 2024
Justyn
United KingdomGood location.
Clean, spacious room with comfortable beds.
Stayed in April 2024
Reviewed: 14 April 2024
Nazareth
United KingdomNo complaints
Breakfast was very good, and stay was comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Sandra
United KingdomLovely atmosphere and well presented. Really close to Canary Wharf station and amenities. It was really quiet in our room.
Stayed in March 2024
Reviewed: 13 April 2024
David
United KingdomLeaving
Location
Stayed in April 2024
Reviewed: 13 April 2024
Janet
United KingdomNothing
Our room was lovley decorated with balloons petals on the bed birthday card chocolates ect very much appreciated
Stayed in April 2024
Reviewed: 11 April 2024
Susan
United KingdomNothing really apart could have done with fatter pillows, no spares in cupboard, but I could of asked I’m sure they would have been obliging.
Convenient for o2, nice quiet area, clean, staff very helpful and polite.
Stayed in April 2024
Reviewed: 9 April 2024
Noreen
United KingdomGreat location Canary Wharf. Excellent room. Didn’t have breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Johanna
SwedenWe were in London celebrating a birthday, and the staff really went above and beyond to make us feel welcome. The room was great - really big, and very clean.
Stayed in March 2024
Reviewed: 8 April 2024
Laura
United KingdomQuiet room
Stayed in April 2024
Reviewed: 7 April 2024
Julia
United KingdomEverything about the hotel was great
Stayed in April 2024
Reviewed: 7 April 2024
Michelle
United KingdomAlthough it’s London, it would have been nice to have suggestions of where we could possibly park.
The staff were welcoming and informative. We had a glass of Prosecco on arrival which always goes down well! The location was perfect for our stay. We needed to get to the o2 Arena so the hotel was in a perfect location.
Stayed in April 2024
Reviewed: 6 April 2024
Laura
United KingdomIt was very welcoming. We even had a note from the cleaning staff to say enjoy your stay. We were able to check in a little earlier and had an email prior to the stay to upgrade. Breakfast was delicious, everyone was very friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Samir
United Arab EmiratesBed was not all that comfortable, and the breakfast was very limited. Every review spoke about welcome drink - we didn’t get any *sad* The entrance to the hotel is slightly confusing, it is on the side of the hotel and not main road.
Welcoming staff, 5 points to Xavier for helping us with the luggage from the cab to the room and explaining us every aspect of the room and the property, along with connectivity on the tube and DLR. The rooms were big and spacious, with a comfortable and big workstation. One of the few hotels that served mineral water in recyclable cans - that every hotel in the UK must follow rather than pointing out to guest to use tap water. Proximity to the DLR and Tube makes it easier to skip cab options. Must try the sauna and steam room - excellent place to relax after a stressful day.
Stayed in April 2024
Reviewed: 6 April 2024
Kathy
IrelandGreat location for touring around London. Really clean and great breakfast. Would highly recommend 👌
Stayed in April 2024
Reviewed: 5 April 2024
Kyoko
Japanthe fragrance in the entrance area was strong
the clearness, especially that the towels and linens are all washed without fragrance(probably hot temperature washing with just hot water or very little chemical) we requested housekeeping without any fragrance, and all the staffs took my request seriously and perfected it it matters a little to me as I have severe multi chemical sensitivity, and I feel sick or get headaches with fragrances and chemicals
Stayed in April 2024
Reviewed: 4 April 2024
Ian
United KingdomThe e mail you sent offering upgrades which I replied to. Turned out these offers were complete fiction and were never available
All very good
Stayed in March 2024
Reviewed: 4 April 2024
Aziza
LatviaThe stuff was very slow to react to any inquiries and often the reception was empty. Room cleaning was done in an odd hours.
Location is very good and close to the tube. Rooms are spacious and relevantly clean.
Stayed in March 2024
Reviewed: 4 April 2024
Nuno
PortugalGreat breakfast. Confortable room. Helpful staff.
Stayed in March 2024
Reviewed: 3 April 2024
Lewis
United KingdomGreat location and friendly staff. Prosecco on arrival was also a lovely touch!
Stayed in March 2024
Reviewed: 1 April 2024
Laura
United KingdomN/A
Exceptionally clean and spacious room; friendly staff; great location.
Stayed in March 2024
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