Reviews of Hilton Reading This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Drake Way, Reading, RG2 0GQ, United Kingdom
#8 of 31 hotels in Reading
Guests' ChoiceReview Score
Based on 2275 hotel reviews
8.3Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
8.4
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Facilities
8.6
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Staff
8.8
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Value for money
8.1
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Free WiFi
8.0
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Reviewed: April 23, 2024
Charlotte
United Kingdom3 Reviews9.0“Acceptable business stay”- • Business trip
- • Couple
- • Queen Room
- • Stayed 1 night
Was given a connecting room and there was more noise carry from the connecting door than desirable. As business hotels go it was all fairly standard/fine. Gold card comes with "free" premium wifi but wasn't given details of how to use it.
Got passed to second person as first couldn't check me in but second person did it fine. Room perfectly pleasant. Deluxe room decent size. Got concierge to book a taxi next day and arrived in fair time. Breakfast staff helpful and efficient.
Stayed in April 2024
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Reviewed: April 15, 2024
Ashley
United Kingdom30 Reviews1 helpful vote8.0“Nice venue, convenient for our needs”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Sadly controls for the TV in the room were not working properly - after 10 minutes of trying eventually gave up but not a major issue for our stay and therefore didn't bother reporting it at the time.
Booked as convenient for running the Reading Half Marathon. Room was very clean, staff helpful and friendly and good food available in the restaurant.
Stayed in April 2024
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Reviewed: April 15, 2024
Sam
United Kingdom25 Reviews2 helpful votes9.0“Nice location great bar area”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Breakfast is a bit expensive and we arrived for the half marathon and was told that we would have some food and drink at the reception area. When we asked in the morning they said it was there at 5am and now it was £9 for a bag of water with a cereal bar. The receptionist wasn't super friendly either. I forgot a hair brush and they didn't have anything behind the reception spare and the shops are not close by.
Lovely pool area and the rooms are clean and comfy
Stayed in April 2024
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Reviewed: April 2, 2024
Julia
United Kingdom36 Reviews1 helpful vote9.0“Modern, clean, spacious and quiet.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 3 nights
On a complicated road system around Reading. I don’t see how you could visit this hotel without a car, yet you have to pay parking. No local amenities because the hotel is on a housing estate. The piped music was monotonous and sleep inducing in all the public areas and corridors, and went round on a loop so you heard the same monotony repeatedly. Apparently, they are sent a disc by a company and have to use it.
Spacious, clean, modern hotel in quiet residential area. Lovely gym and swimming pool. Majority of customers are adults.( We had no children in our group.) Very courteous staff. Excellent quality and choice at breakfast. Evening meals acceptable quality but not restaurant standard.
Stayed in April 2024
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Reviewed: April 1, 2024
Andrea
United Kingdom9 Reviews1 helpful vote7.0“Convenient to amenities.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Being told on arrival that we had to pay for parking which was not detailed when booking the hotel.
Local to all amenities.
Stayed in March 2024
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Reviewed: March 23, 2024
Janine
United Kingdom1 review1 helpful vote8.0“Great staff, lovely clean hotel”- • Business trip
- • Group
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Mattress in my bedroom needed to be changed due to huge dip, TV turned itself on and off I was really quite disappointed with being charged to park, even though I was a guest I know that this is New to this particular location But I feel that it is unnecessary and unwarranted
Perfect location for the training centre we was attending Warm welcoming staff that were extremely helpful
Stayed in March 2024
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Reviewed: March 21, 2024
Rochelle
United Kingdom16 Reviews4 helpful votes9.0“Very good and would return!”- • Leisure trip
- • Group
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
None . Liked the hotel
I didn't get to use the pool or other facilities so can't comment on those.
Stayed in March 2024
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Reviewed: March 21, 2024
Nuno
United Kingdom3 Reviews7.0“Good”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Paying for parking
Stayed in March 2024
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Reviewed: March 18, 2024
Gurmukh
United Kingdom11 Reviews1 helpful vote8.0“Nice shower head was issue”- • Leisure trip
- • Couple
- • Twin Room - Mobility Access
- • Stayed 1 night
- • Submitted from a mobile device
Ok
Ok
Stayed in March 2024
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Reviewed: March 16, 2024
Ferenc
United Kingdom6 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
The room was ok but the breaky was super👍
Stayed in February 2024
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Reviewed: March 13, 2024
Richartd
United Kingdom27 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
V good bteakfast
Stayed in March 2024
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Reviewed: March 10, 2024
Tamsin
United Kingdom6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
All good
Beautiful breakfast Comfortable room Lovely pool and facilities
Stayed in March 2024
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Reviewed: March 4, 2024
Bicker
United Kingdom6 Reviews1 helpful vote8.0“Great location superb breakfast staff fantastic”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
When booking back in January parking was free however on arrival I was made to pay an additional £20 what left a bad taste in my mouth going away feeling I was robbed and had no choice but to pay
Breakfast was exceptional room was very comfortable and all staff were very friendly
Stayed in March 2024
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Reviewed: March 4, 2024
Baldev
United Kingdom5 Reviews8.0Very Good- • Business trip
- • Couple
- • Queen Room
- • Stayed 1 night
Car parking charges
Stayed in March 2024
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Reviewed: February 29, 2024
Paul
United Kingdom33 Reviews7.0“Nice hotel staff good”- • Travelers with friends
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
There was a wedding on one night noisy and not well behavioured
Pool sauna restaurant location
Stayed in February 2024
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Reviewed: February 26, 2024
Alexander
Germany5 Reviews8.0“It was all perfectly fine for my stay.”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 3 nights
The rooms are tidy and comfortable. The staff is very friendly and the breakfast was nice as well. I tried English breakfast but also continental breakfast (with quite some French bakery).
Stayed in February 2024
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Reviewed: February 23, 2024
Dominic
Ireland12 Reviews8.0“Better than average”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Reception staff at check in could have been a little less abrupt and supervisor at breakfast likewise.
Above average hotel, good selection and quality of food at breakfast. Very clean and comfortable room. Plenty of parking.
Stayed in February 2024
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Reviewed: February 18, 2024
Mahesh
United Kingdom5 Reviews7.0“Not as great as it used to be !”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were not close. Hotel is in housing estate. Not very picturesque. Bedroom view was housing estate.
Stayed before and was great hence went again
Stayed in December 2023
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Reviewed: February 15, 2024
Emma
United Kingdom3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room - Mobility Access
- • Stayed 1 night
- • Submitted from a mobile device
Parking and great atmosphere
Everything
Stayed in February 2024
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Reviewed: February 12, 2024
Chris
United Kingdom13 Reviews8.0“The hotel suited our purpose”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
We had a slight delay in receiving our food (Dinner) apparently was due to a function being held, though we praise the staff for advising that there would be a delay in receiving our food due to this situation.
The food and the staff were good and the location to the reason why we were in the Reading area suited us.
Stayed in February 2024
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Reviewed: February 11, 2024
Lesley
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Menu in restaurant limited for evening meal and service slow
Rooms clean and comfortable, staff helpful, breakfast very good
Stayed in February 2024
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Reviewed: February 11, 2024
Omar
Bahrain1 review9.0Wonderful- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Housekeeping staff don’t understand English language
Super friendly staff
Stayed in February 2024
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Reviewed: February 11, 2024
Kayleigh
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Staff were exceptionally polite and helpful
Stayed in January 2024
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Reviewed: February 10, 2024
Olamide
United Kingdom12 Reviews5 helpful votes9.0“Great stay for Couples”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location, great breakfast, free car parking, hotel interior, bedroom was nice.
Stayed in February 2024
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