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  5. Reviews of DoubleTree by Hilton St. Anne's Manor

Reviews of DoubleTree by Hilton St. Anne's Manor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

London Road, Bracknell, RG40 1ST, United Kingdom

#5 of 6 hotels in Bracknell

Guests' Choice

Review Score

Based on 1930 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the food served at breakfast was undercooked and the rats running around the grounds

    The staff were friendly the hotel was clean

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good

    Good

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Accessible location. Quiet surroundings but the rooms average and no special features.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very firm. The standing heater in the room made the air very dry. There is no separate switch for the side lamps so all the room lights come on when one wishes to read before bed. The evening receptionist was very mechanical and not very warm. No greeting on arrival. Told me the longer route to my room. I later found a more direct route. The corridor markings are confusing.

    Quiet location with easy access to the motorway. I wish I had been able to stay longer to try out the facilities. Morning receptionist was warm and friendly.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Beautiful hotel, needs plumper pillows and jacuzzi to work
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were very soft so didn’t have a good nights sleep. There was lots of noise outside our window. Sounded like a generator and was going off for most of the night. the jacuzzi wasn’t working which was a shame

    Beautiful property close to motorway. Had pool, sauna, steam room and gym

    Stayed in February 2024

  • Reviewed: February 18, 2024

    6.0
    Not as Expexted 😒Disappointed!!!!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    When we arrived it was a warm welcome and cookies given.( the only good part ) for just 10mins . Nothing more !! When asked very any questions the staff wasn't as much happy to give the answers or help ...anything you would ask for they come up with health and safety..but for that they also need to chk the condition of thier rooms when they go on all about health and safety..as we booked our stay for 2 nights with air cons not functioning and a child with us (2yrs) they provided 2 oil heaters in the room which can really be very harmful for the child especially when they run around in the room. The pool was out of order could not even enjoy with my child as she loves playing in the pool one of the main reasons why the hotel was booked so we could spend some great time. Ohh by the way for the breakfast there was a lady staff who can also lose her temper ..lol I don't want to get any further into this cz there is no point at all. I would really say if anyone wants to opt at other options around the area please do so even of its £50 extra go for it . Thought it would be a great time but was very disappointed.

    The breakfast and dinner was great

    Stayed in January 2024

  • Reviewed: February 13, 2024

    7.0
    Very good apart from dark room
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 310 was far too dark. No bedside lights. One corner light and 1desk light insufficient for the size of room. Bathroom well lit and room entrance well lit.

    Convenient location. Easy parking. Attractive public areas. Smiling attentive staff.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    OK FOR 1 NIGHT , BUT COULD BE BETTER
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access
    • Stayed 1 night

    WE BOOKED A DISABILLITY ROOM BUT WAS GIVEN FIRST FLOOR ROOM WITH A LONG WALK & NO FACILLATIES AS REQUESTED. THEY COULDN'T FIND OUR BOOKING WHEN WE ARRIVED AT RECEPTION

    BREAKFAST WAS GOOD

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Lovely hotel, great location
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    All good

    Nice hotel, good location for Christmas party venue

    Stayed in December 2023

  • Reviewed: February 5, 2024

    8.0
    Comfortable and convenient.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    I used room service and received a different meal from the one I had ordered. I couldn’t get the tv to work. This happened last time I stayed too.

    Comfortable room. Welcoming staff.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    This was a family break. The rooms were very nice and our stay was comfortable and pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area looked a little dated

    Location

    Stayed in December 2023

  • Reviewed: January 17, 2024

    8.0
    lovely building situated on the motorway, excellent stop over to rest and enjoy before travelling .
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Nothing. Only that there was no other places nearby to venture or see as it was situated near the motorway.

    The hotel room was comfortable and spacious. We like the facilities but were not able to use them given our program took up more time than expected.

    Stayed in November 2023

  • Reviewed: January 15, 2024

    7.0
    Enjoyed but disappointed with the room
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom smelled damp

    Great location!!

    Stayed in December 2023

  • Reviewed: January 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Tad Expensive

    Close to Lapland Uk

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    See above.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was very disappointed to arrive after a long drive from the Lake District to be told restricted hours of opening for the pool. I had particularly timed my arrival to enable me to have a swim and relax just to be told the spa had closed early. Also the bar /restaurant had a restricted menu. I choose the hotel due to spa facilities.

    The room was very clean.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    Great and we were planning to go back until I got the bill and got upset
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged twice for breakfast and when I tried to call the hotel to straighten out the bill, I was disconnected

    It was very cosy, nice atmosphere, polite staff, lovely swimming pool, but I was not notified about the change in opening times. The website said children can swim till 19:00 and when we got there, we needed to leave the swimming pool at 17:00

    Stayed in December 2023

  • Reviewed: December 31, 2023

    6.0
    Room could have been better value for money
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms no better than the premier inn, our sink did not drain properly even after we reported the issue to staff.

    Property was clean and the staff very polite! The bed was comfortable

    Stayed in December 2023

  • Reviewed: December 28, 2023

    6.0
    Disappointed as we’d booked specifically so we could use the pool.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was completely out of action.

    Clean, Ed room was spacious.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Adequate
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise levels Rooms need to have better noise insulation and in particular the room entrance door which has little or no noise insulation capability leading to most corridor noise entering the room

    Facilities and clean

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    Good hotel needs some improvements
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were hard and uncomfortable could not get a good night's sleep. Rooms could do with redecoration as they are looking worn and in places quiet tatty.

    Quiet well appointed hotel.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Lovely hotel and facilities, need to figure out better communication.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were a bit disorganised, couldn’t seem to link my booking through booking.com to their system. Called me to tell me I had an outstanding bill when I hadn’t checked out. All information is online but half of it wouldn’t download. Room service and reception non-responsive at certain points when called.

    Beautiful hotel in lovely grounds. Spa was lovely. Breakfast was great.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Great staff
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The staff were great and helpful

    Stayed in October 2023

  • Reviewed: December 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of heating in room.Distance to walk from room to reception. Room needs updating.fridge broken.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Reception staff - very basic service (some don’t look happy to be there) Heating system not working in my room

    Good buffet breakfast Restaurant staff very nice

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Pleasant stay and met my expectations
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    N/A

    Well proportioned room with adequate space.

    Stayed in December 2023

Showing 1 - 25

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