Phoenix Cresent, Bellshill, ML4 3JQ, United Kingdom
#3 of 11 hotels in Bellshill
Guests' ChoiceBased on 1532 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.1
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Jerry
United KingdomTwo or 3 hairs noted on my bathroom floor - apart from that, the room facilities were very clean.
Room was very comfortable! Staff were very friendly and very helpful. Breakfast was fabulous!
Stayed in April 2024
Reviewed: April 20, 2024
Leza
United KingdomBathroom didn’t seem up to Hilton doubletree standard. Pool area was really busy on the Sunday morning due to members of the public using the facilities
Nice public areas and good it has a spa
Stayed in March 2024
Reviewed: April 18, 2024
Gibson
United KingdomBed wasmt comfy
Like swimming facilities
Stayed in January 2024
Reviewed: April 12, 2024
Wrighthouse
United KingdomThe lack of seating/loungers around the pool area. There was maybe 8 and it was very busy so if we weren't in the pool there wasn't really anywhere to relax. This would of been fine for a standard stay but as we had booked a spa experience we expected to be able to relax by the pool.
The room was big and comfortable, reception area and restaurant extremely clean and inviting. The staff could not do enough for you, very helpful and approachable.
Stayed in April 2024
Reviewed: April 9, 2024
David
United Kingdomstaff in reasturant at night were very slow and to busy talking to friends and ignored paying customers.
pool, facilities, room,
Stayed in April 2024
Reviewed: April 8, 2024
Danny
United KingdomNothinf
Everything
Stayed in April 2024
Reviewed: April 8, 2024
Jacqueline
United KingdomLoo to low
Love the hotel rooms lovely only thing I didn’t like was chair in room too big didn’t fit with room decor
Stayed in April 2024
Reviewed: April 7, 2024
Stephen
IrelandThe room had a connecting door to the room next door, with no soundproofing so there were constant issues with noise, which is very frustrating for an extended stay. Put families in those rooms, not solo work travellers who need to sleep. No fridge in the room is always a pain, again for extended stays when keeping some milk would be nice. The restaurant is very poor value, very expensive for not all that great meals, and the service is very poor. I don't want to pay double the price to get ignored by the staff.
The room was spacious and clean. TV was large and responsive. Room cleaning was regular and well done. Location very good for where I was working. Ladies on reception always very friendly and helpful. Plenty of parking
Stayed in April 2024
Reviewed: April 5, 2024
Davis
United KingdomIt was great no complaints at all
Location was perfect
Stayed in April 2024
Reviewed: April 2, 2024
Caroline
United KingdomNothing it was great.
Good corporate hotel with a large pool and leisure facilities. Staff were great and we had a lovely overnight stay. Had a nice meal in the restaurant, a nice choice of food and was good and hot. The leisure part had a lovely pool with 2 saunas & 2 steam rooms but there is lots of lockers but no proper changing rooms, you have to change in the middle of the room. Its easy to get on the motorway from the hotel and the hotel was clean & comfortable.
Stayed in March 2024
Reviewed: April 2, 2024
Shamine
United KingdomThe coffee with breakfast wasn't great -bitter and machine didn't work great
Staff fantastic Access to pool etc great Parking
Stayed in April 2024
Reviewed: March 22, 2024
Lynne
United KingdomThe rooms were a bit cold
Nice location and plenty parking.
Stayed in March 2024
Reviewed: March 21, 2024
Faulds
United KingdomNothing if i wanted anything better i would have went for a 5 star hotel. So very happy.
Breakfast was lovely with lots off free coffer
Stayed in March 2024
Reviewed: March 20, 2024
Ashton
United KingdomBreakfast was very expensive
Free cookies on arrival
Stayed in March 2024
Reviewed: March 20, 2024
Kim
United KingdomBar was a bit pricey
Warm, stylish and central for our needs
Stayed in March 2024
Reviewed: March 20, 2024
Shannan
United KingdomStiffer pillows as they were really uncomfortable to sleep with
The room space, able to use the pool and food
Stayed in March 2024
Reviewed: March 18, 2024
Joanne
United KingdomNothing - all fine
Friendly staff and good room/bar service
Stayed in March 2024
Reviewed: March 18, 2024
Barclay
United KingdomI didn't notice a toaster, but might of been one.
Just what required simple and straightforward
Stayed in March 2024
Reviewed: March 12, 2024
Philip
United KingdomLocation close to main routes.
Stayed in March 2024
Reviewed: February 28, 2024
Darren
United KingdomWe used spa facilities, just a bit busy with kids etc. They weren't a problem though,
Staff were amazing, couldn't do enough for you. Clean comfortable rooms, breakfast buffet was lovely,, selection between cooked and continental, we had dinner, it was lovely too, we had the pizza, couldn't fault it,
Stayed in February 2024
Reviewed: February 25, 2024
Margaret
United KingdomWasn't told there was a kids food menu. Ended up ordering Macdonalds which didnt arrive. Her another table getting a meal of a kids menu, that's hiw we found out later there was one It was a birthday treat. Which would have been good if we could have all eaten together
Hotel was nice. Liked the spa
Stayed in February 2024
Reviewed: February 22, 2024
Chloe
United KingdomNothing
Room was very spacious, clean and the bed was very comfy!
Stayed in February 2024
Reviewed: February 22, 2024
Matthew
United KingdomWe had adjoining rooms which were far too loud. We could hear the people next door talking to each other and that wasn't pleasant.
Room was great and extremely clean, bed was comfortable and. Made use of the pool facilities and these were nice too. Staff were excellent and extremely helpful. The food was great too, we had breakfast and dinner in the hotel and both were great.
Stayed in February 2024
Reviewed: February 18, 2024
Angela
United KingdomFood very pricey considering I've been to other hotels with the same quality but slightly cheaper
Swimming pool steam.room
Stayed in February 2024
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