33 - 37 Hogarth Road, Kensington and Chelsea, London, SW5 0QQ, United Kingdom
#465 of 1,000 hotels in London
Guests' ChoiceBased on 7794 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.8
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Judy
United KingdomWe just needed last minute accommodation for one night. The booking went smoothly and we were welcomed on arrival. We did not explore near the accommodation. Room was clean and comfortable
Stayed in March 2024
Reviewed: March 17, 2024
Karen
United KingdomThe lift was out of service - although cases were carried up to our room on the 4 th floor ( and down again) there was no notice given of the situation( other member of my party had a rib injury which made the stair climbing more challenging)
N/A
Stayed in February 2024
Reviewed: March 17, 2024
Graeme
New ZealandNice and close to Earls Court tube station. Clean, tidy and comfortable.
Stayed in March 2024
Reviewed: March 16, 2024
Jo
United KingdomReceptionists were.good but didn't offer any drinks etc while we waited for our room or suggestions of places to visit I think they assumed we'd been before and knew the area so would have been better if they were more.proactive. Also cooekd breakfast was served at our table top soon after sitting down as we prefer to have fruit and yoghurt etc first so it was cool by the time we ate it. They didn't seem to understand that we preferred our full English hot!
Very pleasant staff and comfortable room with basic coffee tea etc. Very clean.
Stayed in February 2024
Reviewed: March 15, 2024
Thomas
IrelandOkay, the bed mattress was far too soft. Maybe some people like it very soft. I think it did my back no favours. I could even feel a spring bulge out to one side. No, better mattresses, please. I thought the bathroom was just about perfect, but the pressure on the shower was weak.
Temperature of the room was perfect. Room size was good. It had every convenience, including bottles of water and biscuits with the tea set. So very close to Earls Court Tube, very convenient. Safe area. I didn't try the breakfast. Got 2 room card keys. Staff were very nice.
Stayed in March 2024
Reviewed: March 14, 2024
Chris
United KingdomThe lift was out of order
Close to the tube station , nice and clean , parking is available close to hotel
Stayed in February 2024
Reviewed: March 13, 2024
Samantha
United KingdomCouldn’t open window even ajar
Very nice stay. Friendly welcoming staff and comfortable bed
Stayed in March 2024
Reviewed: March 12, 2024
Caroline
United KingdomNothing
Not too far from the tube or high street
Stayed in March 2024
Reviewed: March 12, 2024
Casslyn
United KingdomSmall rooms, even with A big room, still feels small.
I would like to give a special shout out to Meriam, she made my stay exceed my expectations. I have stay at this hotel in the past and have not felt this once leaving. She is kind and attentive. Happy and will be back.
Stayed in February 2024
Reviewed: March 11, 2024
Judy
United KingdomClose to the tube station.
Stayed in March 2024
Reviewed: March 11, 2024
Jane
IrelandAll facilities were very good.
Stayed in March 2024
Reviewed: March 11, 2024
Claire
IrelandLocation is excellent. Staff are really friendly. This was our second time staying for going to the rugby and we loved it.
Stayed in March 2024
Reviewed: March 11, 2024
Aine
IrelandThe staff are so friendly and helpful and the rooms are comfortable with everything you need for a weekend stay.
Stayed in March 2024
Reviewed: March 11, 2024
Liz
United KingdomNothing major. The green light in the alarm system in the room is too bright and the room had a green glow, which means the room was not in darkness, which is important to me.
It was true to its advert. This hotel had everything we needed. Very friendly reception, they are very helpful.
Stayed in March 2024
Reviewed: March 10, 2024
Andrew
United KingdomThe staff were excellent kind and attentive. The room was nice , clean and had all what we needed. A lovely touch from the staff was to make up the bed with a lovely heart and rose petals for our anniversary. It was lovely and much appreciated.
Stayed in March 2024
Reviewed: March 10, 2024
Sonia
NetherlandsThe lift was not working
The people, the place, the service
Stayed in February 2024
Reviewed: March 9, 2024
Emma
United KingdomNothing
Great location, really helpful staff, comfortable room
Stayed in March 2024
Reviewed: March 8, 2024
Joan
United KingdomThe reception staff were really nice and very helpful. But the waitress at breakfast by contrast was quite abrupt.
Very clean and in a good location. Breakfast good. Asked if we could have an upgrade as special occasion and they kindly obliged.
Stayed in March 2024
Reviewed: March 8, 2024
Wesley
United KingdomOn the two occasions I decided to have breakfast…The scrambled eggs at breakfast were not nice and creamy , tased somewhat powdery and the bacon was extremely oily and slightly underdone.
I enjoyed the quiet.
Stayed in March 2024
Reviewed: March 8, 2024
Maria
United KingdomPerfect stay
Close to tube station, shops and various takeaways and restaurants. Exceptionally clean. Staff were friendly and welcoming. Bedroom clean, spacious and comfortable. Plenty of choice for breakfast, fresh pastries, fruit, meat and cheese. Cereals and cooked items.
Stayed in March 2024
Reviewed: March 6, 2024
Lynda
United KingdomI had a very cold night as I didn’t understand the heating/air conditioning instruction and I had no heating in my room. When I reported this in the morning I was told I could have phoned the night staff and had it adjusted from a central control room. I will know for a future visit!
Very clean and smart interior. Very kind and welcoming staff. An excellent central location for my needs.
Stayed in March 2024
Reviewed: March 6, 2024
Michelle
JerseyPoor housekeeping and reception staff not understanding English correctly, which caused misunderstandings
Location is perfect. The house keeping was very poor and our room was not clean. Some of the reception staff are not fluent in English snd did not understand requests. The concierge was fabulous. He provided an outstanding service . Good value for money but house keeping is poor.
Stayed in March 2024
Reviewed: March 6, 2024
Louis
CyprusWe had everything we needed at the hotel and its location very convenient
Stayed in March 2024
Reviewed: March 6, 2024
Yetunde
United KingdomNo water given after the 1st day and housekeeping not properly done. Bedsheets should be changed at least after 3 days. I had trash on the table that was not taken out for days. Food I had eaten.
The proximity to places was great.
Stayed in March 2024
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