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  5. Reviews of Holiday Inn Colchester, an IHG Hotel

Reviews of Holiday Inn Colchester, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Abbotts Lane - Eight Ash Green, Colchester, CO6 3QL, United Kingdom

#10 of 18 hotels in Colchester

Guests' Choice

Review Score

Based on 3123 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night

    shower /sofa bed

    breakfast

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    My satay was ok
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s was good

    Stayed in February 2024

  • Reviewed: April 15, 2024

    8.0
    Top location and great value for money.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night

    The walls in the rooms are paper thin so if you're a light sleeper, take ear plugs! The rooms are clean and tidy but quite dated. The disgusting toilet brush in the family changing room needed changing about 50 years ago.

    All of the staff were really friendly. Great location and the included pool was fun for our 6 year old. We didn't eat at the restaurant but it looked busy. If you forget anything, Sainsbury's is a 5 minute drive.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Had a lovely um and son time staff helpful polite.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    As above The noise first night was disturbing sleep. Could do with soundproofing them. The restaurant wasn’t much vhoice of plain food and a lot of spicy food

    Generally good overall The Rooms good . Shower was bit slippy as water went onto carpet outside bathroom. Bottles of shampoo body was empty. However we asked the following day and got given some.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    A comfortable hotel to stay in prior to attending a funeral.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about.

    Good breakfast with a wide range of options. Cooked English breakfast, cereals, bread and marmalade, selection of fruit, tea and coffee, continental breakfast option.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room with Walk In Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall the breakfast was lovely ... I would have liked ordinary marmalade the marmalade you offered contained Sorbitol and I can't eat that and pretty sure many others can't either .. Its a laxative Didn't like the radio blaring out on a Sunday morning. But staff were helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    We had a really good time the manger Elaine was so helpful she went beyond and above to make sure we was comfortable hig
    • Leisure trip
    • Couple
    • Premium Twin Room - Top Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The staff we had a little problem and the manager Elaine was absolutely amazing

    Stayed in March 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Walk In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic breakfast - a lovely assortment of food.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift

    Location

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room on Ground Floor
    • Stayed 1 night

    breakfast

    Stayed in March 2024

  • Reviewed: April 9, 2024

    9.0
    Great relaxing break.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The only snag was the range of food on the menu at the restaurant could be added with a pasta meal.

    Loved the building and plenty of car parking spaces. The building was very spacious. The reception staff especially Sharon made us feel welcome, the staff at the bar were accommodating and helpful too. The swimming pool and area was clean and staff welcoming.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very helpful as I wanted to add a special touch to room for fiancée birthday, I checked in before we both arrived to set up the room and when we both arrived the staff checked us in as if I hadn't been which made the surprise perfect.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Exceeded expectations.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is not directed at this location only. And its just an observation. Why do they not have toilet brushes in the bedrooms

    I loved the fact that they have an all-day menu, so no matter what time you arrive ( within reason) you have a high probability that you would be able to get something to eat. Varried menu. Lots of choice. Also catered vegan customers. I requested an omelette at breakfast, and this was made lovely . The ladies only sauna room located inside the changing room. The facilities are spotless The customer service level at this Branch is outstanding.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Most enjoyable, with no issues to be concerned about so well done!
    • Leisure trip
    • Couple
    • Standard Double Room with Walk In Shower
    • Stayed 1 night

    Very happy with the accommodation and the very pleasant and helpful staff who made the extra effort to please Very good selection of breakfast options

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Drinks in the bar were pricey.

    Friendly staff

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Will book again when the rates are level with Premier Inn.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    Wine served in bar is truly diabolical quality. I bought a large glass of Chardonnay to take to my room and it was akin to vinegar. Lack of lifts - I was on an upper floor and had heavy bags, no offer of help forthcoming.

    well appointed room, very clean, great bed and linens. Didn't eat at the hotel so can't comment on quality of food and service. Lots of parking spaces available.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Great value, staff and facilities
    • Leisure trip
    • Family with young children
    • Standard Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    I would’ve liked if breakfast went on until 10.30am In The holidays

    Great pool and small spa Great that you allow dogs Staff all very helpful Food good Price good Would def stay again

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I found the hall ways very cold when walking around at evening time but that’s something very small I would highly recommend and will be staying again

    I loved the food it’s was absolutely amazing , the breakfast the next moring was really lovely anything you wanted from a fry to a nice sweet treat, staff absolutely lovely. Room was perfect perfect for the price I paied.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    exceeded expectations!
    • Leisure trip
    • Couple
    • Standard Double Room with Walk In Shower
    • Stayed 1 night

    matress too soft and duvet too hot. there could have been more attention to cleaning floors in the public areas

    dinner bed and breakfast booked. plenty of meal choice and good quality. Room good and spacious. Staff all lovely

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Really nice.
    • Leisure trip
    • Couple
    • Standard Double Room on Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The people, surroundings.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Met all standard requirements slept well and breakfast was good
    • Group
    • Standard Double Room with Walk In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    EV charger wasn’t ready Pillows were like red bricks which are also bad for your teeth

    There was car parking

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Kids loved it
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Black out blinds would make it perfect

    Staff, pool ,bar brilliant

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite a long walk from reception to room, with lots of bags and no lift. No main light just several smaller lights/lamps. Noise from train line. Food was hit and miss. Garlic bread especially poor.

    Nice big comfortable bed, spacious room, with sofa. Good shower.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    We had nice holiday there
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Cheep price

    Stayed in February 2024

Showing 1 - 25

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