Near to train line so could hear into the night so broken sleep

The pool area with jacuzzi steam room and sauna and wasnt busy

Stayed in April 2024

Restaurant serving poorly timed and tidying used dishes

The food

Stayed in April 2024

Nothing. Our first time staying in a holiday inn IHG hotel definitely won’t be our last

Very spacious and clean close proximity to the A12

Stayed in April 2024

The only complaint was the poor service at dinner time and unvailability of several items on the menu.

Comfortable room, the pool and fitness centre was a bonus. Breakfast was great. Reception very good and helpful.

Stayed in April 2024

Only disappointment in cleanliness was a tide line around the pool near the slope in.

Informal dining area. Comfortable bedroom. Clean modern shower room. Good jacuzzi.

Stayed in April 2024

The heating was a little insufficient until the heavy curtain was drawn

The evening meal was slow but good quality The breakfast was excellent lovely choices

Stayed in April 2024

Location

Swimming and steam room

Stayed in April 2024

I gave my car registration on the check-in form, but I was not told this would not enable car parking and that I had to enter this myself in the car parking system. Surely part of the reception procedure should be registering the car for parking?

It was lovely to have access to the pool and sauna. Good hot shower and bed in the room.

Stayed in April 2024

shower /sofa bed

breakfast

Stayed in April 2024

It’s was good

Stayed in February 2024

The walls in the rooms are paper thin so if you're a light sleeper, take ear plugs! The rooms are clean and tidy but quite dated. The disgusting toilet brush in the family changing room needed changing about 50 years ago.

All of the staff were really friendly. Great location and the included pool was fun for our 6 year old. We didn't eat at the restaurant but it looked busy. If you forget anything, Sainsbury's is a 5 minute drive.

Stayed in April 2024

As above The noise first night was disturbing sleep. Could do with soundproofing them. The restaurant wasn’t much vhoice of plain food and a lot of spicy food

Generally good overall The Rooms good . Shower was bit slippy as water went onto carpet outside bathroom. Bottles of shampoo body was empty. However we asked the following day and got given some.

Stayed in April 2024

Nothing to complain about.

Good breakfast with a wide range of options. Cooked English breakfast, cereals, bread and marmalade, selection of fruit, tea and coffee, continental breakfast option.

Stayed in April 2024

Overall the breakfast was lovely ... I would have liked ordinary marmalade the marmalade you offered contained Sorbitol and I can't eat that and pretty sure many others can't either .. Its a laxative Didn't like the radio blaring out on a Sunday morning. But staff were helpful and friendly.

Stayed in April 2024

The staff we had a little problem and the manager Elaine was absolutely amazing

Stayed in March 2024

Fantastic breakfast - a lovely assortment of food.

Stayed in April 2024

No lift

Location

Stayed in April 2024

breakfast

Stayed in March 2024

The only snag was the range of food on the menu at the restaurant could be added with a pasta meal.

Loved the building and plenty of car parking spaces. The building was very spacious. The reception staff especially Sharon made us feel welcome, the staff at the bar were accommodating and helpful too. The swimming pool and area was clean and staff welcoming.

Stayed in April 2024

Staff very helpful as I wanted to add a special touch to room for fiancée birthday, I checked in before we both arrived to set up the room and when we both arrived the staff checked us in as if I hadn't been which made the surprise perfect.

Stayed in April 2024

This is not directed at this location only. And its just an observation. Why do they not have toilet brushes in the bedrooms

I loved the fact that they have an all-day menu, so no matter what time you arrive ( within reason) you have a high probability that you would be able to get something to eat. Varried menu. Lots of choice. Also catered vegan customers. I requested an omelette at breakfast, and this was made lovely . The ladies only sauna room located inside the changing room. The facilities are spotless The customer service level at this Branch is outstanding.

Stayed in April 2024

Very happy with the accommodation and the very pleasant and helpful staff who made the extra effort to please Very good selection of breakfast options

Stayed in April 2024

Drinks in the bar were pricey.

Friendly staff

Stayed in April 2024

Wine served in bar is truly diabolical quality. I bought a large glass of Chardonnay to take to my room and it was akin to vinegar. Lack of lifts - I was on an upper floor and had heavy bags, no offer of help forthcoming.

well appointed room, very clean, great bed and linens. Didn't eat at the hotel so can't comment on quality of food and service. Lots of parking spaces available.

Stayed in March 2024