55 Pendle Way, Burnley, BB12 0TJ, United Kingdom
#4 of 6 hotels in Burnley
Guests' ChoiceBased on 1638 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 23 April 2024
James
United KingdomNo negatives.
The room was clean. The self service breakfast is very good.
Stayed in April 2024
Reviewed: 15 April 2024
Kathleen
United KingdomStaff welcoming and helpful. Self service breakfast was good and constantly being refreshed by staff. Clean and comfortable room. Evening meal available. Very convenient for M65 and for visiting Burnley area.
Stayed in April 2024
Reviewed: 15 April 2024
Ansar
United KingdomThe price changing from £83 to £95 for the night with just a day difference in booking even though the exact same amount of rooms were available as on the day of originally quoting £83. I felt cheated even though the room availability hadn't changed.
The all inclusive breakfast with high quality hot food options was great and continuously replenished and maintained by staff. The room was cosy and well prepared. Even though it was a room facing the M65 the noise level was minimum due to good insulation, some people complained about noise when I read reviews but it wasn't as bad as they made out. Will definitely rebook.
Stayed in April 2024
Reviewed: 15 April 2024
Paul
NetherlandsAll good for the price paid.
Stayed in March 2024
Reviewed: 15 April 2024
Jennifer
United KingdomNothing. It was all very good.
The breakfast was very good. All very hot.
Stayed in April 2024
Reviewed: 12 April 2024
Suzanne
United KingdomThe noise of motorway as couldn't open window it was to noisy although not hotels fault next time would ask fir room at front of hotel
Very clean and lovely food . Staff very friendly and professional
Stayed in April 2024
Reviewed: 10 April 2024
Lauren
United KingdomClean and welcoming
Stayed in April 2024
Reviewed: 7 April 2024
Antony
United KingdomNothing
Excellent all round service from start to finish
Stayed in March 2024
Reviewed: 6 April 2024
Vivian
United KingdomClean,bright. Pleasant and helpful staff.Good good at good price.
Stayed in March 2024
Reviewed: 2 April 2024
Brian
United KingdomNot enough ‘soft seating’ available for an evening drink
It was clean, tidy and comfortable. Staff were very helpful friendly and polite Parking was good
Stayed in March 2024
Reviewed: 2 April 2024
Pauline
United KingdomNothing
Great location lovely friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Maureen
United KingdomYet again on checking in the lift was out of order
Nice to see some additions to the breakfast - hash brown and tomato
Stayed in April 2024
Reviewed: 1 April 2024
Peter
United KingdomAs an IHG member I tried to book the same date with IHG directly and the price was £112, with booking.com it was £85. My stays and IHG membership do not seem to account for much.
Great staff and facilities and good food.
Stayed in March 2024
Reviewed: 1 April 2024
Charley-may
United KingdomBreakfast was good. Location was spot on as we was attending a wedding 10 minutes away, rooms were clean, although I booked a double room and ended up with a family room. Would come back excellent value for money.
Stayed in March 2024
Reviewed: 1 April 2024
Clare
United KingdomBreakfast was chaotic. Food room too small for the amount of guests.
Really nice spacious room. Staff were extremely helpful and friendly.
Stayed in March 2024
Reviewed: 31 March 2024
Alison
United KingdomA little tired. Stains on bedroom carpet, edges of bedside table peeling away. Nothing major but could do with a little tlc.
Ideal location for what we needed. Good facilities. Staff were lovely and pleasant. Good choice for breakfast. Evening meal was great. We had the brisket and burger and couldn’t fault it.
Stayed in March 2024
Reviewed: 30 March 2024
Amanda
United KingdomPillows to hard for myself and husband so didn't have the best sleep , not enough signage when getting off train to your location , walked around in rain for 45 min till we found it , even locals didn't seem to know where it was , asked 5 people and none of them knew .
Very friendly staff , very clean breakfast was very good
Stayed in March 2024
Reviewed: 28 March 2024
Ann
United KingdomTo many children running about while we were eating and a man walking up and down with a baby crying while we were eating
Convenient comfortable
Stayed in March 2024
Reviewed: 27 March 2024
Francis
United KingdomNothing
Clean and serene location
Stayed in March 2024
Reviewed: 25 March 2024
Jennifer
United KingdomPillows very thin had a bad night's sleep
Stayed in March 2024
Reviewed: 23 March 2024
Linda
United KingdomLocation a little tricky to get to
Very clean. Helpful and friendly staff. Good value
Stayed in March 2024
Reviewed: 23 March 2024
Maicol
ItalyIs close to the highway, lot of car noise
Stayed in March 2024
Reviewed: 21 March 2024
Jennifer
United KingdomNothing
Perfect location for Burnley town centre and Turf Moor, staff very friendly and helpful, food good, rooms spotless, ample car parking
Stayed in March 2024
Reviewed: 21 March 2024
Ian
United KingdomBreakfast
Lovely room nice hotel , nice staff only let down breakfast wasn't the best cheap bacon and sausage and no fried eggs just scrambled.
Stayed in March 2024
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