Crown Gate Essex, Harlow, CM20 1NB, United Kingdom
#4 of 14 hotels in Harlow
Guests' ChoiceBased on 2082 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.1
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 19 April 2024
C_zhu
AustraliaHave stayed in this hotel a few times, and they keep the standard as always, spacious room, nice breakfast. Parking onsite is a bit difficult during my stay.
Stayed in April 2024
Reviewed: 19 April 2024
Oscar
United KingdomN.A
The room and the breakfast. Also the parking facility.
Stayed in March 2024
Reviewed: 16 April 2024
Jonathan
United KingdomBreakfast. The 'hot' food is kept tepid. It's not nice, and is probably unhealthy. The evening food offering is limited and isn't cheap, but it was efficiently delivered.
Comfy bed, lots of hot water, blackout curtains that work, very nice and helpful staff - most of the basics done right.
Stayed in April 2024
Reviewed: 15 April 2024
Richard
United KingdomIt was in order.
Very good.
Stayed in March 2024
Reviewed: 14 April 2024
Mandie
United KingdomStaff were amazing and very helpful and friendly
Stayed in April 2024
Reviewed: 14 April 2024
Jar1978
United KingdomA bit noisy in the evening in the corridor
Clean and comfortable room, nice breakfast, nice staff
Stayed in April 2024
Reviewed: 13 April 2024
Sylvia
United KingdomGood breakfast location good
Stayed in April 2024
Reviewed: 10 April 2024
Tara
AustraliaParking needs improvement.
Clean and good budget friendly accommodation. Nice big rooms and breakfast was excellent.
Stayed in April 2024
Reviewed: 6 April 2024
Lee
United KingdomParking - Had to park in overflow carpark which I did not like to do and did not feel safe picking van up in morning to go to work at 2am in morning, but to be fair could not be helped by hotel, as their car park is small.
Location and staff very friendly.
Stayed in April 2024
Reviewed: 5 April 2024
Prudence
United KingdomNo variety of breakfast. Just scrambled eggs everyday. Could add fried eggs or boiled eggs
Staff were so professional and friendly
Stayed in April 2024
Reviewed: 3 April 2024
Pavel
Czech RepublicVery practical place to stay for one night when you arrive late to the airport. Clean convivial room. Excellent breakfast! Very helpful personnel from reception. I suggest it to everybody!
Stayed in March 2024
Reviewed: 2 April 2024
Angela
IrelandBeds very uncomfortable,
Convenience
Stayed in April 2024
Reviewed: 31 March 2024
David
United KingdomNoise from the road from a closed window.
Amazing hotel, we were attending a wedding & we asked if we could check in early which the hotel allowed. Room was very comfortable. Brilliant hotel, amazing breakfast, super efficient staff, we would definitely recommend to others x
Stayed in March 2024
Reviewed: 30 March 2024
Tania
United KingdomGreat value for money. Confy beds, clean and ok breakfast.
Stayed in March 2024
Reviewed: 26 March 2024
Penny
United KingdomA bit mean with tea, sugar etc in room. Happily gave us more when asked 😊
Value for money...good breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Jo
United KingdomBetter signage re car parking, small onsite carpark but use of 2 nd floor multi storey next door too but this isn’t sign posted so had to park double yellows and nip into hotel to find this out.
Easy to find bright and modern comfi room lovely staff.
Stayed in March 2024
Reviewed: 23 March 2024
Elizabeth
United KingdomIt was good that there were dedicated disabled blue badge holder car parking spaces but the hotel need to monitor these as they were frequently used by cars without blue badges. The car park also became very overcrowded and cars blocked in, which also needs monitoring.
The location was excellent as it was very close to the town and other amenities. Staff were friendly and welcoming. Overall access for disabled people was good.
Stayed in March 2024
Reviewed: 20 March 2024
Jeavons
United KingdomNo complaints
Easy check in Comfy beds Great shower Peaceful
Stayed in March 2024
Reviewed: 18 March 2024
Tina
United KingdomHotter breakfast
The location of the breakfast was well organised, the cooked breakfast was Luke warm and would of preferred a little hotter.
Stayed in March 2024
Reviewed: 18 March 2024
Leanne
United KingdomNothing that we didn’t like
Breakfast was great
Stayed in March 2024
Reviewed: 15 March 2024
Sarah
United KingdomAdditional charge for parking which was not clear when booking. TV only has BBC1 & BBC2 with a signal that broke up regularly, this was passed on to staff. Room had slightly dusty shelves.
Check in was easy and staff were very nice. Wi-fi was very fast. Breakfast was better than expected, with a good selection.
Stayed in March 2024
Reviewed: 12 March 2024
Lee
United KingdomNothing
Location
Stayed in March 2024
Reviewed: 11 March 2024
Ian
United KingdomWe were a couple expecting a room with a double bed of two singles. We are given a disabled room with a double bed and a sofa bed also made up. We tried to fold the sofa bed back so we could sit on it but clearly it was damaged as it wouldn’t fold back, so we couldn’t use it. The disabled shower room was not really appropriate for two able bodied travelers. A standard double too Would have met our needs better. One other thing, a used cotton bud was found under the bottom sheet on the sofa bed which was a bit gross.
Quiet overnight. Good range of choices at the breakfast buffet.
Stayed in March 2024
Reviewed: 9 March 2024
Joanne
United KingdomLack of usb sockets in room
Good value for money. Late check out. Good breakfast. Helpful and friendly staff
Stayed in March 2024
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