Eastern Road, Portsmouth, PO6 1UN, United Kingdom
#19 of 26 hotels in Portsmouth
Guests' ChoiceBased on 5553 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.5
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Maurice
United KingdomConvenient to the ferry and route home
Stayed in March 2024
Reviewed: April 16, 2024
Michelle
United KingdomWalls in the rooms are very thin, the bags of dog muck outside the doors into the quadrant
The space in the room was brilliant, the full length mirror in the room was perfect
Stayed in April 2024
Reviewed: April 14, 2024
John
United KingdomCar park charges, no discount for residents Little or no choice for evening meal,
The bedroom and bathroom were very well equipped, clean, warm and comfortable. Buffet breakfast menu had a good selection both continental and cooked Hotel was excellent for night stops and breakfast. Good on site parking Would stay there again
Stayed in April 2024
Reviewed: April 14, 2024
Anna
United KingdomPerfectly functional and comfortable hotel for our purposes, which was a stay before catching a ferry next morning. Not an area for tourism or sightseeing, in between a dual carriageway and a sainsbury's, but it was very quiet and convenient.
Stayed in April 2024
Reviewed: April 12, 2024
Adam
United KingdomNo free parking included
Comfortable room, good breakfast.
Stayed in February 2024
Reviewed: April 11, 2024
Viraj
FranceBreakfast can be much better especially the variety but nothing to complain much of the taste. Healthy options are available.
Very good customer service and friendly staff. The hotel is convenient and not too far from the main attractions in Portsmouth. The rooms are convenient and clean.
Stayed in April 2024
Reviewed: April 10, 2024
Mark
United KingdomAt breakfast the eating area was freezing cold. When the main entrance doors to the hotel were open, both sets opened automatically at the same time giving blasts of cold air straight into the breakfast area. During the busy morning period with many guests coming in & going out of the main entrance, this got very uncomfortable. There was a small portable heater placed in the breakfast area to help but it wasn't powerful enough. If the main doors were adjusted to open sequentially, then there wouldn't be a massive blast of cold air each time a guest entered the building!
Very helpful staff on duty when we arrived. Very good breakfast with lots of choice. Comfy bed & clean room. Decent modern bathroom & powerful shower
Stayed in March 2024
Reviewed: April 10, 2024
Richell
GuernseyParking is not free!
Breakfast has improved so much. For accepting dogs.
Stayed in April 2024
Reviewed: April 9, 2024
John
United KingdomCommon areas need refurbishment, very tired looking. Drinks prices very expensive.
Bedroom very good, spacious and comfortable.
Stayed in April 2024
Reviewed: April 9, 2024
Janet
United KingdomBreaking was completely chaotic. Not enough crockery and cutlery for the number of people staying, they kept running out of food too.
Room and location excellent. Great for Brittany ferries. Breakfast was chaotic.
Stayed in March 2024
Reviewed: April 9, 2024
Maxim
United KingdomFood was not good unfortunately.
Room
Stayed in April 2024
Reviewed: April 9, 2024
Pye
FranceCould have had a more extensive menu. traveling
Nice spacious room, very clean, very comfortable bed, staff very helpful. would use them again.
Stayed in April 2024
Reviewed: April 8, 2024
Sorrel
United KingdomA member of staff came to make up the bed, but never returned with the extra pillows.
Comfortable and clean, had to find an appropriate room for us that accommodated 4 people due to an error on their side.
Stayed in March 2024
Reviewed: April 8, 2024
Natasha
United KingdomCould have been slightly more choice for breakfast, would have happily paid a bit more for more choice.
Excellent value for money, friendly staff, good clean rooms.
Stayed in April 2024
Reviewed: April 7, 2024
Christopher
United KingdomAs an Englishman would prefer the bar to have proper beer not all lager types
room very large and very clean bathroom also
Stayed in April 2024
Reviewed: April 6, 2024
Saunders
United KingdomBreakfast was ok, did the job
Clean comfortable good sized rooms Very clean Good location
Stayed in March 2024
Reviewed: April 4, 2024
Lucy
United KingdomKids ddnt like evening meal menu
At back of hotel so quiet. Room lovely. Staff amazing. Easy location to get about
Stayed in March 2024
Reviewed: April 3, 2024
Chirica
United KingdomA step in the bathroom for children to reach the sink would be very useful.
We had a great stay. Ana went above and beyond to make our stay great. The rest of the staff could use a bit more training.
Stayed in March 2024
Reviewed: April 3, 2024
Clare
United KingdomThe room despite being adequate, was a bit tired & in need of some maintenance to decor throughout. There was also an odour of fish & chips in the room which was a little off putting.
Breakfast was decent & the staff were friendly. Hotel in a good location.
Stayed in March 2024
Reviewed: April 3, 2024
Sandra
United KingdomDouble check rooms were ready before allocation
Allocated room was issued but wasn't yet cleaned. Had to wait until 3rd room was allocated and ready. Given complimentary drinks for inconvenience
Stayed in March 2024
Reviewed: April 3, 2024
Debbie
United KingdomSpacious room comfortable bed
Stayed in April 2024
Reviewed: April 1, 2024
Jayne
United KingdomNothing not to like
Property was clean and had everything we needed
Stayed in April 2024
Reviewed: April 1, 2024
Michael
United Kingdombreakfast was poor
room clean comfortable we liked
Stayed in March 2024
Reviewed: April 1, 2024
Ahmed
United KingdomBreakfast- we don’t eat pork. Very limited options for us. They did cook us veggie sausage to order but not great. Only scrambled eggs and toast. Everything else pork.
Clean, comfortable, nice staff, great shower.
Stayed in March 2024
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