Eastern Road, Portsmouth, PO6 1UN, United Kingdom
#20 of 27 hotels in Portsmouth
Guests' ChoiceBased on 5495 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.5
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2024
Morris
United KingdomRoom was lovely and nice restaurant/bar
Stayed in February 2024
Reviewed: March 26, 2024
Rob
United KingdomNo Guiness ;)
Easy to find, good staff friendly people all round
Stayed in March 2024
Reviewed: March 25, 2024
Pete
United KingdomSadly, the shower in our room only had one setting. The others were broken. The TV remote was really filthy. Lots of dust and other items in it. Can't be that hard just to give it a wipe over, after each person has used it. We went to breakfast at 09.00. Given that it still had another hour or so to go, there was quite limited options available on for a hot breakfast. No sausages and cold bacon. Not ideal.
The room was very spacious for my partner, me and my daughter. The sofa bed was very comfortable for my daughter, in particular. The hotel had lots of parking space.
Stayed in March 2024
Reviewed: March 24, 2024
Stephen
United KingdomFood was poor and was given to another table !!
Location
Stayed in March 2024
Reviewed: March 23, 2024
Dickon
United KingdomValue for money was excellent. Happy helpful staff. Very good room and simple but ok breakfast including sausage, bacon and scrambled egg.. Only shock was un-advertised £6 parking charge
Stayed in March 2024
Reviewed: March 23, 2024
Rodders
United KingdomN/a
Very clean
Stayed in March 2024
Reviewed: March 20, 2024
Claire
United KingdomNope everything all good
We had a family room and it was perfect, an actual bed for my daughter and not a sofa bed which was great
Stayed in March 2024
Reviewed: March 18, 2024
Christine
United KingdomNothing
Would have liked tomatoes with breakfast
Stayed in March 2024
Reviewed: March 18, 2024
Ian
United KingdomPaying for parking in an app is a pain, would be better added to the bill / room rate -
Convenient for where i was working,
Stayed in March 2024
Reviewed: March 18, 2024
Barry
United KingdomSheets marked. Floor dusty. Breakfast passable
Room fine
Stayed in March 2024
Reviewed: March 17, 2024
Barnes
United KingdomDiscovered that the parking on site cost an extra £6.00 . Will have to watch out for this in future. Some places offer free parking and you are unlikely to use this hotel if you don't have a car....
Friendly welcome. Good size room. Everything worked.Breakfast was quite good.
Stayed in March 2024
Reviewed: March 17, 2024
Larisa
United KingdomPrice of the room and location
Staff and room very clean
Stayed in March 2024
Reviewed: March 15, 2024
Constance
United KingdomNo lift
Stayed in March 2024
Reviewed: March 14, 2024
Callingham
United Kingdomfew more options for veggie breakfast? veggie sausage and hash browns would be good
Room was lovely good spec on fittings and nice scheme - lovely welcome for the dog and welcome pack for the dog was fab
Stayed in February 2024
Reviewed: March 14, 2024
Richard
United Kingdomcheck in the girl was fantastic, breakfast is a bit of a free for all and one of the coffee machines was down so a large queue formed for the remaining one, choice of food was good
Stayed in March 2024
Reviewed: March 14, 2024
Peter
JerseyNo free parking. Breakfast was cold, bacon hard and overcooked.
The friendly and understanding staff.
Stayed in March 2024
Reviewed: March 12, 2024
Emil
United KingdomVery pleasant hotel
Stayed in March 2024
Reviewed: March 11, 2024
Marylin
United KingdomExcellent value for money
Stayed in March 2024
Reviewed: March 11, 2024
Lelis
United KingdomNone
Clean and spacious
Stayed in March 2024
Reviewed: March 11, 2024
Adrian
United KingdomBusy breakfast but staff dealt with it well.
Price, location comfort
Stayed in March 2024
Reviewed: March 11, 2024
Linda
United KingdomGuest was allowed to let their dog sit on a seat in reception , not very hygienic and also took up a seat when it was busy.
Stayed in March 2024
Reviewed: March 11, 2024
Stone
United KingdomThe long walk to the bedroom's as both my mum and I have limited motorbility. Not enough disabled parking and had to pay for parking. Astray at front of hotel overflowing, There was no shelter or seating outside for smoking when raining. Only one coffee machine working at breakfast. The Orange juice tasted watered down.
The staff couldn't do enough to help and were always cheerful and friendly
Stayed in March 2024
Reviewed: March 10, 2024
Jeremy
United KingdomPaying for parking
Comfortable and easy access. Food was good.
Stayed in February 2024
Reviewed: March 10, 2024
Lucy
United KingdomBreakfast wasn’t the best
Very clean
Stayed in March 2024
Bad Berneck im Fichtelgebirge, Germany
Biarritz, France
Hua Hin, Thailand
Megève, France
SeaTac, USA
Seneca, USA
Aluthgama, Sri Lanka
Vallehermoso, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content