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  5. Reviews of Holiday Inn Hull Marina, an IHG Hotel

Reviews of Holiday Inn Hull Marina, an IHG Hotel 4 stars

Castle Street, Hull, HU1 2BX, United Kingdom

#6 of 24 hotels in Hull

Guests' Choice

Review score

Based on 1659 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 April 2024

    7.0
    Okay!
    • Leisure trip
    • Solo traveller
    • Double Room with Marina View
    • Stayed 2 nights

    Gym was very dated and needs a refurb and new equipment.

    Location great. Breakfast was good.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    9.0
    Lovely, welcoming staff in a great hotel.
    • Leisure trip
    • Family with young children
    • Twin Room with Marina View
    • Stayed 1 night

    Nothing. Perhaps the bathrooms are a little tired but certainly nothing that would stop us from booking here again.

    The staff are fantastic, very welcoming and friendly from the moment we arrived. We didn't eat in the restaurant but when we returned after our evening out, we went to lounge/bar area and had a drink and a pudding which was very nice and, again, the staff were lovely. It is in a fantastic location overlooking the marina and close to the restaurants and bars. Comfortable beds and very quiet. The road diversions are clear to follow and make it easy to find. Excellent car parking. The hotel had lots of photos on walls of Hull and I always love when there are photos of the actual location you are in rather than generic photos of somewhere unconnected.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Perfect for a short stay, very accessible.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No water in the room and to buy a 750cl bottle at the bar was £5.75 - a very big mark-up even against supermarket prices of £1.50. Shocking price! It really should be available in rooms.

    Location, friendly and helpful staff, parking facilities, breakfast, clean

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Good location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    friendly staff and good breakfast.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Excellent experience and wonderful location.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our friends couldn't stay as one is a wheelchair user and although the rooms are accessible, they have baths not accessible showers.

    Excellent

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Marina View
    • Stayed 1 night
    • Submitted via mobile

    We very much enjoyed our stay. Lovely staff, good room, comfy bed, nice view of Marina. Big choice at Breakfast.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The cost of the wine at the bar was far too excessive The bar area is virtually empty at all times, this is due to the costings of drinks etc if you brought the costings down appropriately you woukd have the bar area full and your returns would be significantly better 😉

    Overall everything was very good

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Lovely short city break,relaxing atmosphere.
    • Couple
    • Premium Queen Room with Sofa Bed and View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really!.. rooms are a little tired !.. but very clean and comfortable. I don’t think could complain about anything.

    Was a great location close to the marina, Loved the view from the balcony.. Good parking onsite ..and welcoming Staff from the moment we arrived. And all throughout our stay..nothing was too much trouble,very helpful. Lovely restaurant meals ..Friendly staff, Spacious rooms and nice atmosphere. A bonus with a mini fridge replenished daily !

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good, thanks. Nice beer (Camden's)
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like to pay for parking.

    Breakfast was great, the room was good

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Relaxing and enjoyable.
    • Leisure trip
    • Couple
    • Double Room with Marina View
    • Stayed 2 nights

    Lighting in the room - needs to be lighter and my wife had difficulty in seeing to put on her make up.

    All good.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    I would recommend, but it is a bit expensive for what you get.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Trying to charge guests £10 per day to park in the hotel car park!! It should be free. It was not made clear on Booking.com that it was not free. We had a twin room - two single beds, the duvets were ridiculously small (and quite thin). There were no extra bed covers in the room, in case people weren't warm enough. The duvets were inside double duvet covers, bizarre. The bathroom extractor fan didn't work. Because of roadworks it was awkward to drive to the hotel. Security - the door on the marina side was always open - anyone could walk in and make their way up to the rooms.

    No noise at all from the A63 and roadworks outside our window - brilliant! But occasional noise from the corridor and adjacent rooms/doors slamming, early in the mornings. But you often get that in hotels. The room had proper, really effective, black out curtains! Breakfast was extensive and good, except for first morning, when the scrambled eggs and mushrooms tasted like they'd been kept warm - a bit dry and tough, not freshly cooked. There was no hot cooked food out on display that morning, but was all available to order from staff. The full cooked breakfast was all out on display (self service) on the other mornings. The staff - all exemplary - friendly, helpful and efficient. The view across the marinas from the restaurant/breakfast room. The location - interesting, historical. Some good eateries nearby in the fruit market area.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Great location, good room size and friendly staff.
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights

    Room a little tired and air conditioning unit noisy with running water sound.

    Location, room size and friendly staff.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Enjoyable
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The view

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Beautiful area and a great little city.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise from roadworks. Bathroom was a little dated. Breakfast was too expensive.

    Comfy rooms, large, nice desk area and sitting area. V easy to park and great that we could have visitors including a blue badge area.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Premium Queen Room with Sofa Bed and View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom too small for superior room/ toilet too close too wall

    Food / breakfast

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    First class
    • Leisure trip
    • Couple
    • Double Room with Marina View
    • Stayed 1 night
    • Submitted via mobile

    Excellent evening meal. Excellent breakfast. Lovely views of Marina. Very friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    A perfect one nighter.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    There was nothing not to like.

    Perfect location for visiting Hull city centre.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Great hotel with genuinely nice staff
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I always feel that parking should be free to a hotel paying guest so that didn't feel ideal but I knew before I went so had budgeted for it. The location made up for the extra cost.

    The location is perfect for the arena and city centre, lovely staff and lots of parking available (for a fee)

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Great location just a short walk from the city centre.
    • Leisure trip
    • Couple
    • Double Room with Marina View
    • Stayed 1 night

    There is nothing not to like.

    This is a really great hotel and provides real value for money. We found it to be very clean, the staff could not have been more friendly and helpful, the breakfast is excellent quality and the bar lounge room is very comfortable and clean. The hotel location offers very pleasant short walks around the marina and estuary and is just a 5 minute from the city centre. The hotel also has an outside area for coffee with soft seating overlooking the marina.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Great overnight stay in Hull
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Great location right next to the Marina. Walking distance to everything you want to see. Room very comfortable. Breakfast excellent. Staff were super friendly and helpful.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities are quite outdated and a little old. When using my Aircon it made the strangest sound. However, the bed was very comfortable.

    The service at Holiday Inn Hull Marina was exceptional, I was truly looked after by every member of staff I encountered. So pleasant, friendly and just so welcoming.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Needs updating but don't change the staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast greeting , just basically told its self serve help yourself. Hot beverage machine did not have decaf tea or hot chocolate. Needed more choice of Danish pastries.

    Pleasant staff clean surroundings smelt very fresh. Perfect position.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights

    Air conditioning in bedroom was too hot. Bathroom due refurbishment - taps and shower control difficult to move, bathroom door did not stay shut without locking (room 109). Inevitable access difficulty due to A63 road works - you just have to ensure you follow the diversion as it may be different from last time you followed the diversion. Road works could not be heard.

    Plenty of car park space. Lovely view of the marina. Good staff.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Very friendly staff , good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hard bed, dated bathroom, fridge not working

    Location

    Stayed in March 2024

Showing 1 – 25

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