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  5. Reviews of Holiday Inn Portsmouth, an IHG Hotel

Reviews of Holiday Inn Portsmouth, an IHG Hotel 4 stars

Pembroke Road, Portsmouth, PO1 2TA, United Kingdom

#21 of 27 hotels in Portsmouth

Guests' Choice

Review score

Based on 4067 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 27 March 2024

    8.0
    Brilliant location, wry clean and friendly hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were a little stuffy.

    The staff and the service, the location and the amenities.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room quite warm

    Great lication

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Too hot and couldn’t cool it down in March

    Came with water. Staff were kind.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much of a vegetarian/vegan selection at breakfast

    Close to the beach, so great for a morning run. Nice to have the swimming pool.

    Stayed in February 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The parking was very compact and slightly confusing as it seemed to be part of a residential area too

    Stayed in January 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The TV kept buffering and I had to switch it off in the end and use my laptop.

    The location and it was just what I wanted with the use of facilities and comfort in the room.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Comfortable bed, good location but a little disappointed this time
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no space between the single beds so it felt like sharing a double bed which is not what I expected. The bathroom was clean but not as spotless as usual. Disappointing as I have stayed in this hotel on multiple occasions.

    The location and comfortable bed.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Affordable comfort, bit of a trek from the station but convenient for Old Town and seafront
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Room radiators unresponsive, public areas also a little chilly. No biscuits, no blankets. Lack of drawers for underwear etc., ok for one night but inconvenient on a three-night stay.

    Great breakfast, comfortable beds, efficient shower with controls located so you don't get wet immediately!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Good value for money.
    • Business trip
    • Couple
    • Premium Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bed VERY hard. Breakfast order mix up but was easily fixed.

    Great location. Fabulous fish and chips.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Its good but overpriced
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It can be very expensive in comparison to others , it's also sometimes a long wait to check in with long queues at the desk.

    Stay here quite often as the location is perfect , breakfast is also very good.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    9.0
    All very good! Nothing negative to report.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds and great breakfasts.

    Very comfortable and enjoyable stay. Cant really fault the hotel. Really very nice!

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Hotel exceeded my expectations
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Accessible
    • Stayed 4 nights
    • Submitted via mobile

    Not much really!

    Although a chain had the feeling of an independent. Breakfasts were great.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Comfortable stay, nice ambience and close to all attractions, particularly if you like walking.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Fire alarm went off 4 times Fri 1st March. Not good and when I reported this a complimentary drink and snack was offered. I did not feel this was sufficient recompense and member of staff said she would discuss with her manager. When I checked out on the Monday I expected it to be written on my account. Nope. So raised issue again and gentlemen on reception addressed this and offered me £20 which was acceptable.

    Overall clean and well maintained room. The place had a good ambience.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Had a great time looking forward to coming back
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Showers in ladies swimming pool changing area could do with a decent clean as lots of hair in the plug hole and lots of mould on the walls. Looks very dingy needs refurb

    Location great. Staff very friendly. House keeping in the bedrooms exceptional.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Overall great stay. Enjoyed my time in Portsmouth 👍
    • Leisure trip
    • Family with young children
    • Premium Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Small bedroom, small bathroom (but both practical)! Television channels very random (bbc 1 was around number 28!)!! Bedroom window only opens small way, and air con in room wasn’t really cold (just an air blower!). Public toilets dirty. Swimming pool changing rooms dirty. Breakfast not always hot and not always refilled quickly. Too many “is your stay 10” cards everywhere. (If you have them out then you need to act on them.. for example breakfast not being replenished quickly!).

    Great location. Easy access to the main attractions just a short walk. Enough parking spaces mostly, and they offer street parking option if no spaces. Breakfast was mostly great. Last day they didn’t top it up as quickly as the other breakfast but the food offered was tasty and great selection! Swimming pool and sauna/steamroom/jacuzzi were a nice touch. Bedroom clean, comfortable bedding and bathroom with everything you need. Nice touch having hot chocolate! Staff mostly approachable, most with a lot of knowledge and restaurant staff mostly great too.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Spent 1st night in chilled room as thermostat was faulty. Got a portable heater the 2nd night. The hinge on the wardrobe door was broken

    The location, gym and pool facilities Chiller in room was fantastic

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    Overall once again, despite the few blips, a very pleasant stay and we will return
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately during our 3 night stay, there were no hangers in wardrobe despite asking for some on the first evening. On our final night the fire alarm went off every couple of hours… all through the night. Can’t blame the staff for that.

    Great location. Friendly staff and good value

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    This was our 5th visit at this hotel really enjoyed the stay again love the location and will return
    • Leisure trip
    • Couple
    • Premium Double Room with Sea View
    • Stayed 3 nights

    More monitoring of the swimming pool facilities and cleanliness required

    Room although quite compact was clean warm and mostly quiet , we used the swimming pool every day and was mostly ok although on the last day all the shower gel containers were empty . The breakfast was very good 100%

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    i would stay here again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    food orders using tablet

    rooms were quite when we stayed here

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    Very enjoyable night with my granddaughter after attending a show at the Kings Theatre.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t really fault it apart from the tv didn’t work in our room and I just couldn’t be bothered to go downstairs again to speak to reception. I’m sure they’d have fixed it if I had.

    Location. Value for money. Quiet and clean room. Swimming pool.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Perfect location for exploring Portsmouth
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Everything was great.

    Great location and nice to have parking on site. The Room and beds were very comfortable and exactly what we needed. It was also nice to have the onsite pool for a swim in the morning. Easy walking distance to Gunwharf Quays and Southsea.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Pompey
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Extra five pound per night for car parking

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Clean rooms, excellent breakfast central Southsea
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, I’ve repeat stays here many times

    Location, no frills value rooms

    Stayed in January 2024

  • Reviewed: 26 February 2024

    8.0
    Excellent service friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent breakfast

    Stayed in February 2024

Showing 1 – 25

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