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  5. Reviews of Holiday Inn Southampton Eastleigh, an IHG Hotel

Reviews of Holiday Inn Southampton Eastleigh, an IHG Hotel 4 stars

Leigh Road, Eastleigh, SO50 9PG, United Kingdom

#2 of 12 hotels in Eastleigh

Guests' Choice

Review score

Based on 559 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 3 nights

    the price of drinks could have been a little bit cheaper

    room very clean , breakfast excellent ,staff very pleasant

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Good value for families
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Family friendly

    Good sized room, pool, parking space , children play room

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Great location, friendly staff, chaotic dining, the noisiest toilet!
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was the only thing that let our stay down. The space available needs better organisation during busy periods - it was a bit like a rugby scrum at times!

    The location was perfect and our room was clean & spacious.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Overrun by children
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Disappointed that booking through booking.com I don’t get to use my IHG membership benefits

    Convenient for visiting family

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cost of a cooked breakfast and paying for parking. Noise levels in restaurant and *quiet room* Bedroom doors are also very noisy when closing( The hotel has an arrangement with Peppa pig land, so a large number of very young children are staying)

    The room was comfortable, and the food was good

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The restaurant food was very expensive for mediocre quality food and the service was very long considering was only 2 adults and 1 child

    Mordern clean feel of the hotel.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There really wasn't anything I could complain about

    Food was great, facilities were great, staff were efficient, very patient and attentive, whilst making everything feel very relaxed. Was much better than anticipated, we would go back again

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    It was a very short stay but it met the requirement
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Staff were pleasant and efficient. Room was fine. Breakfast was good.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Great for kids. Specially as we were on a short break for peppa pig world.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast selection was great but the quality of the food wasn’t so good specially the hot food.

    Great for families has a playroom and swimming pool my little one also got milk and a cookie in the evening.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    It's a great stay for families with kids
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Sunday morning breakfast was chaotic. Even though we had booked a table for a specific time, there was no highchair available. The staff looked lost with so many people. Certain items have to be ordered and they forgot to bring one of mine for example. I understand why they have a booking system for the restaurant but it's very hard to predict when the kids will be hungry. Also, leaving to book at the check in will surely mean disappointment for some. I tried to move a dinner slot and there was nothing available but the restaurant was not full. A sign needs to be put on above the heating panel to show where the button to turn it on is. It would avoid a lot of frustration. I wish we knew beforehand about having to book a timeslot for the pool. We got a space in the end but if we hadn't I would have to handle a very disappointed toddler.

    The hotel structure is great for families. It feels like they designed the hotel with kids in mind. The playroom is full of toys and a video game, 2 screens with cartoons, the cutlery at the restaurant made of plastic, the colours, everything. Staff as courteous and I fell they handled our allergy with care at the restaurant. The food was really good, big portions. Breakfast had lots of options too. Rooms were clean and tidy. And I also didn't need to go around making it safe for my toddler. The bed is really comfy and lots of pillows and more than enough towels. I had a couple of requests which were done without a problem. Good size of car park.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Incredibly friendly staff, good location, decent value.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night

    Carpet was damp, bathroom was old-fashioned and had step-in bath, not ideal for older or disabled guests. Some biscuits with the tea and coffee set up would have been nice.

    Room was small but cozy and well furnished. Comfortable bed, nice toiletries and good pillows. Tea and coffee available, but not enough milk. Breakfast was fine, but no different from the cheaper Holiday Inn Express hotels, would have expected something a bit nicer.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Comfortable short stay when visiting family.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    The entrance to the hotel is a little difficult to find, as we arrived in the dark.

    The room was clean and comfortable, as was the bed. There was sufficient range of choices for breakfast.

    Stayed in December 2023

  • Reviewed: 27 February 2024

    9.0
    Best stay in the UK . You can trust you will be in good hands.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The mattress was a bit too soft so my back didnt rest properly. Play ground was next to food area . So my kid kept asking to play whilst we were trying to eat .

    I liked the playground. The food was amaaazing . The staff attention to details and helpfulness . Very clean and neat. Very quiet too.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    When booked was told by email that there would be a pull out sofa bed or similar but was no extra bed just one big bed.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very quick and easy check in.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Card only payments.

    Breakfast was nice.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lack of adequate heating in room.

    Location

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Just what we'd hoped for and expect from a Holiday Inn
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Great location for our trip. We visited Marwell Zoo and Beaulieu Motor Museum. Food was great if a little pricey. Breakfast was excellent. Pool was lovely and clean.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The swimming pool

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Did the job
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Bed slightly too soft

    Good breakfast

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Convenient fun weekend hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not much. Paid parking is only gbp5 so not a complete rip off. Maybe if you stayed a week you would get annoyed

    Leisure centre attached. Nice rooms and nice welcome/bar and restaurant area

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    Fantastic stay and created family memories. Will be back when we go to Peppa pig world!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Just a small thing - the carpets upstairs were outdated and tired.

    Swimming pool, kids room, the decor downstairs, the parking, the hotel room, breakfast and staff!

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Brilliant for a stay before joining a cruise
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Restaurant menu a little restrictive

    Friendly staff, very helpful and chatty

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ev charging had £30 limit then blocked card. This is unacceptable only being unable to part charge. The charging was a crucial factor booking this hotel

    Stayed in January 2024

Showing 1 – 25

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