Leigh Road, Eastleigh, SO50 9PG, United Kingdom
#2 of 12 hotels in Eastleigh
Guests' ChoiceBased on 559 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 1 April 2024
Neil
United Kingdomthe price of drinks could have been a little bit cheaper
room very clean , breakfast excellent ,staff very pleasant
Stayed in March 2024
Reviewed: 1 April 2024
Lucia
United KingdomFamily friendly
Good sized room, pool, parking space , children play room
Stayed in March 2024
Reviewed: 1 April 2024
Wakefield
United KingdomThe breakfast was the only thing that let our stay down. The space available needs better organisation during busy periods - it was a bit like a rugby scrum at times!
The location was perfect and our room was clean & spacious.
Stayed in March 2024
Reviewed: 28 March 2024
Sheridan
United KingdomDisappointed that booking through booking.com I don’t get to use my IHG membership benefits
Convenient for visiting family
Stayed in March 2024
Reviewed: 27 March 2024
Brian
United KingdomCost of a cooked breakfast and paying for parking. Noise levels in restaurant and *quiet room* Bedroom doors are also very noisy when closing( The hotel has an arrangement with Peppa pig land, so a large number of very young children are staying)
The room was comfortable, and the food was good
Stayed in March 2024
Reviewed: 25 March 2024
Curtis
United KingdomBreakfast was good
Stayed in March 2024
Reviewed: 23 March 2024
Melissa
United KingdomThe restaurant food was very expensive for mediocre quality food and the service was very long considering was only 2 adults and 1 child
Mordern clean feel of the hotel.
Stayed in March 2024
Reviewed: 21 March 2024
Judy
United KingdomThere really wasn't anything I could complain about
Food was great, facilities were great, staff were efficient, very patient and attentive, whilst making everything feel very relaxed. Was much better than anticipated, we would go back again
Stayed in March 2024
Reviewed: 20 March 2024
Chris
United KingdomStaff were pleasant and efficient. Room was fine. Breakfast was good.
Stayed in March 2024
Reviewed: 12 March 2024
Russell
United KingdomBreakfast selection was great but the quality of the food wasn’t so good specially the hot food.
Great for families has a playroom and swimming pool my little one also got milk and a cookie in the evening.
Stayed in March 2024
Reviewed: 3 March 2024
Elainect
United KingdomSunday morning breakfast was chaotic. Even though we had booked a table for a specific time, there was no highchair available. The staff looked lost with so many people. Certain items have to be ordered and they forgot to bring one of mine for example. I understand why they have a booking system for the restaurant but it's very hard to predict when the kids will be hungry. Also, leaving to book at the check in will surely mean disappointment for some. I tried to move a dinner slot and there was nothing available but the restaurant was not full. A sign needs to be put on above the heating panel to show where the button to turn it on is. It would avoid a lot of frustration. I wish we knew beforehand about having to book a timeslot for the pool. We got a space in the end but if we hadn't I would have to handle a very disappointed toddler.
The hotel structure is great for families. It feels like they designed the hotel with kids in mind. The playroom is full of toys and a video game, 2 screens with cartoons, the cutlery at the restaurant made of plastic, the colours, everything. Staff as courteous and I fell they handled our allergy with care at the restaurant. The food was really good, big portions. Breakfast had lots of options too. Rooms were clean and tidy. And I also didn't need to go around making it safe for my toddler. The bed is really comfy and lots of pillows and more than enough towels. I had a couple of requests which were done without a problem. Good size of car park.
Stayed in March 2024
Reviewed: 1 March 2024
Deborah
GermanyCarpet was damp, bathroom was old-fashioned and had step-in bath, not ideal for older or disabled guests. Some biscuits with the tea and coffee set up would have been nice.
Room was small but cozy and well furnished. Comfortable bed, nice toiletries and good pillows. Tea and coffee available, but not enough milk. Breakfast was fine, but no different from the cheaper Holiday Inn Express hotels, would have expected something a bit nicer.
Stayed in February 2024
Reviewed: 29 February 2024
Kobegirl
United KingdomThe entrance to the hotel is a little difficult to find, as we arrived in the dark.
The room was clean and comfortable, as was the bed. There was sufficient range of choices for breakfast.
Stayed in December 2023
Reviewed: 27 February 2024
Imane
MoroccoThe mattress was a bit too soft so my back didnt rest properly. Play ground was next to food area . So my kid kept asking to play whilst we were trying to eat .
I liked the playground. The food was amaaazing . The staff attention to details and helpfulness . Very clean and neat. Very quiet too.
Stayed in February 2024
Reviewed: 27 February 2024
Dave
United KingdomWhen booked was told by email that there would be a pull out sofa bed or similar but was no extra bed just one big bed.
Stayed in February 2024
Reviewed: 25 February 2024
Chris
United KingdomCard only payments.
Breakfast was nice.
Stayed in February 2024
Reviewed: 23 February 2024
William
United KingdomLack of adequate heating in room.
Location
Stayed in February 2024
Reviewed: 18 February 2024
Ben
United KingdomGreat location for our trip. We visited Marwell Zoo and Beaulieu Motor Museum. Food was great if a little pricey. Breakfast was excellent. Pool was lovely and clean.
Stayed in February 2024
Reviewed: 16 February 2024
Marquez
United KingdomNothing
The swimming pool
Stayed in February 2024
Reviewed: 14 February 2024
Greg_xyz
United KingdomBed slightly too soft
Good breakfast
Stayed in February 2024
Reviewed: 5 February 2024
Ryan
United KingdomNot much. Paid parking is only gbp5 so not a complete rip off. Maybe if you stayed a week you would get annoyed
Leisure centre attached. Nice rooms and nice welcome/bar and restaurant area
Stayed in February 2024
Reviewed: 1 February 2024
Hollie
United KingdomJust a small thing - the carpets upstairs were outdated and tired.
Swimming pool, kids room, the decor downstairs, the parking, the hotel room, breakfast and staff!
Stayed in January 2024
Reviewed: 31 January 2024
Ann
United KingdomRestaurant menu a little restrictive
Friendly staff, very helpful and chatty
Stayed in January 2024
Reviewed: 31 January 2024
Brian
United KingdomEv charging had £30 limit then blocked card. This is unacceptable only being unable to part charge. The charging was a crucial factor booking this hotel
Stayed in January 2024
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