For a hotel that wasn’t particularly cheap, the gym opening hours were very limited as was the last orders in the kitchen. Having arrived at about 8:30pm, the kitchen was closing at 8:45pm - and it was a Saturday night on! The room was great - tired decor but fine for an overnight stay - although it looked as though it had been prepared some time before and no-one had stayed in it since. Disappointingly it looked like it hadn’t been checked or refreshed prior to my checking in. The milk was sour, there was a dead moth in the bath that looked to have been there a while, and the sink and bath taps appeared dusty. Disappointed the gym was closed when I arrived and didn’t open until 7am the following morning. Ideally, 6am to 10pm might be considered.

It was a lovely property, albeit tired and quite dreary looking as I entered, but parking was free and the gym/pool/spa facilities were top drawer🤩 The breakfast was great, in a lovely area with nice view of the lovely garden. Great staff!

Stayed in April 2024

The furniture in the rooms could do with an update and there were no plug sockets or usb points by the bed. The phone signal and internet were none existent in the rooms and most areas in the hotel which was extremely frustrating. Had to leave the hotel complex to get any contact with the outside world! Not ideal, especially for a hotel which I imagine gets a lot of business from the International Centre. This definitely needs addressing.

The hotel was in an excellent location , just two minute walk to the International Centre and five minutes to town park and town centre. The pool facilities looked good but unfortunately didn’t get time to use them. Breakfast was great with fantastic choice and we enjoyed our evening meal. What did stand out though were the staff. All, without exception were so so friendly, professional and helpful. I spoke with reception, housekeeping, bar and restaurant staff and they were all fantastic. A credit to your hotel.

Stayed in April 2024

Nothing that I can think of.

Good parking, fast service and friendly helpful staff.

Stayed in March 2024

No negatives

Convenient but quiet location for car travel. Restaurant on site for convenience.

Stayed in April 2024

The group of kids that had all been booked in with a travelling rugby team that were allowed to run round like ferrel animals up and down the corridors whilst parents sat in the bar!

Location was fantastic Staff were polite Facilities very good

Stayed in April 2024

missed having a fridge.

Enjoyed the pool,. The food at breakfast and the restaurant in the evening. Staff were very friendly and helpful.

Stayed in March 2024

We found the beds really hard so after two nights we’re glad to get home. It’s a shame and I would stay again but only for one night.

This is a great hotel to stay with children and one of the best holiday inns we have ever stayed in. It’s right behind Telford Town Park and the shopping centre backs onto it too so lots for the kids to do and right on the door step. The staff were great with the kids and the little extras like the football table were an added bonus. We stayed for two days and the kids went swimming 3 times you have to book a slot for an hour but lots of availability and they give you towels when you go in and even the hot drinks were nice in there. There is a sauna steam room jacuzzi and small gym for the adults. It was very clean and kids eat free in the main restaurant too although lots of places to eat locally if you prefer. The breakfast was also good value

Stayed in April 2024

The swimming pool was cold. I appreciate a lot are due to the cost of heating them but one of the days it was so cold my partner wouldn’t go in and both our kids were shivering by the end

Staff were extremely friendly

Stayed in March 2024

Free pool to use just have to book a slot

Stayed in March 2024

Ideal location for the event I was attending.

Stayed in March 2024

Gym not open early enough

Stayed in March 2024

The bed was a very small double. We did not sleep much.

Clean and modern. Very brown tiled bathroom. The breakfast was delicious and all the staff we encountered lovely.

Stayed in March 2024

Room needed airing as smelled musty.

Staff very attentive and helpful.

Stayed in February 2024

Dinner options were slightly limited for vegetarians.

Very courteous and helpful staff and everything about the stay was very comfortable.

Stayed in March 2024

Breakfast, gym, and swimming pool .

Stayed in March 2024

Clean, warm staff friendly, . Close to centre

Stayed in February 2024

Nothing

Proximity to Telford International Centre and shops / restaurants Free parking absolute bonus in my eyes

Stayed in February 2024

Uncomfortable bed

Gym, spa facilities

Stayed in February 2024

Only minor negatives we could find were the lack of USB charging points (something I would expect in modern hotels) and the very small TV which was in a strange location (too low to see from the bed).

Great location for Telford international, the ice rink and the Telford centre. Clean and comfortable, easy check in process and a really great breakfast.

Stayed in February 2024

N/A

Swimming pool, jacuzzi, gym, location.

Stayed in February 2024

The staff were really friendly and helpful The food was lovely The bedrooms were perfect

Stayed in February 2024

Nothing, all good

Friendly staff, good pool, good location

Stayed in February 2024

All good

Good location

Stayed in February 2024

Bed a little uncomfortable. A choice of different pillows would have helped

Everything

Stayed in February 2024