Brook Street, Brentwood, CM14 5NF, United Kingdom
#8 of 14 hotels in Brentwood
Guests' ChoiceBased on 1980 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.3
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Kevin
United KingdomHaving to pay for parking
Convenient to our destination
Stayed in April 2024
Reviewed: April 19, 2024
Louise
United Arab EmiratesI’m not from U.K. So having to pay for parking is ridiculous.
Julie was an absolute breath of fresh air. Making you feel welcome the moment you walked in the door. Check in was swift, room is clean, bed is comfortable, tea and coffee in room. Nothing to complain about for the price or location. Breakfast was good for £13.00.
Stayed in April 2024
Reviewed: April 18, 2024
Srisha
AustraliaLocation is a bit far from the tube station, we had to catch an Uber each time we needed to go there and back
Great staff, gym has the necessary equipment, restaurant has great breakfast, quiet rooms
Stayed in April 2024
Reviewed: April 17, 2024
Denize
United KingdomRange of choice for breakfast, helpful staff willing to offer solutions, clean facilities throughout. Would have scored higher had we had a chance to use the spa facilities.
Stayed in March 2024
Reviewed: April 15, 2024
Sarah
United KingdomThe shower in room 205 was more a drizzle than a rain shower.
Easy to get to. Great welcome from Julie on front of house. I was actually surprised how modern it was for a Holiday Inn. Decent sized room with a very comfortable bed. Given how busy the hotel was, the room was quiet too. Good buffet breakfast. Good steam room, tiny sauna, ok pool. Nice welcome from Alan or Adam (apologies) in the spa. All in all a comfortable stay.
Stayed in April 2024
Reviewed: April 5, 2024
Carol
United KingdomExcellent check in and welcome
Stayed in April 2024
Reviewed: April 4, 2024
Tarundeep
United KingdomNothing specific
Room was pretty organised and catered to our needs.
Stayed in March 2024
Reviewed: April 3, 2024
John
United KingdomHaving to pay for the parking
Nice leisure facilities. Food was very gd and table service was gd as didn't expect it . Comfortable bed also
Stayed in March 2024
Reviewed: April 3, 2024
Jonathan
FranceRestaurant “fully booked” although at least 10 unoccupied tables, which remained that way all night. I ate in the bar. No problem but disappointing as a resident….
Reception staff very helpful and pleasant
Stayed in March 2024
Reviewed: April 1, 2024
Ian
United Kingdomhaving to pay additional charge for parking in hotel car park !!!!
okay all round
Stayed in March 2024
Reviewed: March 29, 2024
Siobhan
United KingdomThe food in the restaurant is bland and overpriced
Central location
Stayed in March 2024
Reviewed: March 28, 2024
Angela
United KingdomQuite a long walk to Brentwood railway station - but would still stay here again for a trip to London.
Good sized room. Huge comfortable bed. Tea and coffee making facilities with a two pack of biscuits and bottled water. Breakfast was excellent Lovely swimming pool and jacuzzi
Stayed in March 2024
Reviewed: March 27, 2024
Amy
United KingdomFixed head shower meant it was difficult to keep your hair dry and turn on the shower. There were no shower caps even though I rang reception. The bottom of the shower screen was green. The decor looked a bit tired especially in the bathroom.
Comfy bed.
Stayed in March 2024
Reviewed: March 25, 2024
Christine
United KingdomThought the evening meal choice a little on the expensive side. Side dishes choices very limited and small portions considering extra charge incurred.
The rooms were extremely comfortable. We enjoyed our stay.
Stayed in March 2024
Reviewed: March 24, 2024
David
United KingdomNot sure why you charge for parking just another money grabbing excercise
Stayed in March 2024
Reviewed: March 23, 2024
Emmanuel
United KingdomCar parking fees.
Location.
Stayed in March 2024
Reviewed: March 18, 2024
Lisa
United KingdomConvenient location Friendly staff Good breakfast
Stayed in March 2024
Reviewed: March 17, 2024
Cathryn
United KingdomFood was average. Steak cold when arrived Ordered cheese board , cheese was old discoloured couldn't even cut it
Bed size Room size All staff polite & helpful Clean and tidy
Stayed in March 2024
Reviewed: March 17, 2024
Amanda
United KingdomThat I couldn’t stay longer haha
The little attention to detail and the staff where helpful and thoughtful
Stayed in March 2024
Reviewed: March 17, 2024
Dee
United KingdomStaff very hospitable and friendly, especially the blonde Irish lady. Real good location and good gym facilities.
Stayed in February 2024
Reviewed: March 16, 2024
Macklin
United KingdomBathroom needs upgraded
Breakfast and the bar was very good
Stayed in March 2024
Reviewed: March 15, 2024
Sheryl
United KingdomI don't like that the lights are not on in the bedroom
I like the staff and the swimming pool and the food
Stayed in March 2024
Reviewed: March 15, 2024
David
United KingdomNot too many food choices
Location
Stayed in February 2024
Reviewed: March 12, 2024
Achim
GermanyI missed bread rolls at breakfast, The room I had was a bit older, also the bathroom
Stayed in March 2024
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