Jackson Lane, Macclesfield, SK10 5BG, United Kingdom
#30 of 36 hotels in Macclesfield
Guests' ChoiceBased on 1821 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.5
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
7.7
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End of dialog contentReviewed: 28 March 2024
William
United KingdomN/A
N/A
Stayed in March 2024
Reviewed: 25 March 2024
Michael
United KingdomExcellent rooms and a good breakfast
Stayed in January 2024
Reviewed: 25 March 2024
Rpuk
United KingdomRooms comfortable but in need of an update.
Very dog friendly with grounds to walk them
Stayed in February 2024
Reviewed: 24 March 2024
Katie
United KingdomThe leaking roof that has made the corridor smell of damp One of hot tubs was mouldy The heating didn’t work so we were really cold
The concept and opportunity to be altogether in one room Friendly staff Beautiful breakfast The showers and shower area
Stayed in March 2024
Reviewed: 14 March 2024
Choudhary
United KingdomThe king size bed had 2 single mattresses. I hate these setups. I just don't understand why any establishment would do this. To compound matters, both mattresses were springy... they were so uncomfortable. Woke with a backache. When I told the receptionist in the morning she just laughed and said "thats how they are". Which really left a bitter taste because the place was beautiful. The staff need training in how to deal with guest complaints. Was thinking of taking the family for a weekend at Easter (which i mentioned to reception when checking in) but I definitely wont given their responses and bed setup. Shame... I thought I'd found a gem!
The grounds, the architecture amazing. The views are beautiful. Its a great area for walks.
Stayed in March 2024
Reviewed: 13 March 2024
Bernadett
United KingdomAfter a quick inspection I find a chocolate ball on the floor, as we traveled with our dog I wasn’t happy about it as he could of located it and eat it
The property is beautiful and in a great location and dog friendly
Stayed in March 2024
Reviewed: 7 March 2024
Sue
United KingdomBedroom was dusty
Breakfast was not very hot
Stayed in March 2024
Reviewed: 6 March 2024
Christopher
United KingdomCouldn't complain. As expected.
Stayed in March 2024
Reviewed: 5 March 2024
Charles
United KingdomNothing.
Friendly welcome, clean room. Quiet.
Stayed in March 2024
Reviewed: 3 March 2024
Helen
United KingdomWindow blown in bedroom
Beautiful entrance, lovely bar area and very comfy beds.
Stayed in March 2024
Reviewed: 3 March 2024
Neil
United KingdomNothing.
Character. Restaurant/bar.
Stayed in March 2024
Reviewed: 26 February 2024
Peter
United KingdomIdeal for wedding
Stayed in February 2024
Reviewed: 22 February 2024
Shane
IrelandBeds not that comfortable, food was only okay, quite slow but fine.
Hotel was fine no Real issues nice and clean good staff.
Stayed in February 2024
Reviewed: 19 February 2024
Beresford
United KingdomNot enough milk sachets in room the bath was a bit small for me
Location was lovely, the room was nice and a decent size and the food was very good
Stayed in February 2024
Reviewed: 19 February 2024
Alison
United KingdomBreakfast could be a little later
Very peaceful
Stayed in February 2024
Reviewed: 17 February 2024
Jessica
United KingdomNA
I like it was like a stately home and in the countryside
Stayed in February 2024
Reviewed: 17 February 2024
Claire
United KingdomThe facilities were tired, they needed some TLC. The dinning tables were sticky and the music in the restaurant was like being at an Ibiza pool party, not a great combo. The restaurants manager in Sunday evening kept us waiting whilst he continued his conversation with seated guests, which wouldn't be bad if he was finishing a thread but started a new conversation which was annoying.
The staff were lovely, especially the lady on reception
Stayed in February 2024
Reviewed: 16 February 2024
Evette
United KingdomI was expecting to be in the main building as I had paid for a superior queen room. But was at the back of the building. The carpet in the hallway was shabby and also in the room
The staff and the meals were excellent and so was the location
Stayed in February 2024
Reviewed: 11 February 2024
Susan
United KingdomBedrooms could do with a refurbishment. Marks in the walls and paint blistering on window cill
It was clean and comfortable. Evening meal was lovely and staff helpful and friendly.
Stayed in February 2024
Reviewed: 8 February 2024
Andrew
United KingdomThe neighbours was very noisy
The venue was very nice.
Stayed in February 2024
Reviewed: 4 February 2024
Jeroen
United KingdomSomewhat dated and damp feeling. Bit smelly as well
Beautiful building
Stayed in January 2024
Reviewed: 1 February 2024
Richard
United KingdomI thought from the pictures there was a hot tub. There isn’t.
Good location
Stayed in January 2024
Reviewed: 28 January 2024
Michelle
United KingdomThe bathroom coukd of been cleaner around the sink , underneath old drips had dried , a towel was left unfolded on the radiator so wasn’t sure whether it was clean
Breakfast was lovely hotel has a lovely location
Stayed in January 2024
Reviewed: 19 January 2024
Gerard
IrelandI was not aware before arriving that the rooms are not cleaned/serviced daily The whole bedroom wing was rather worn and in need of redecorating My room looked out onto an earth bank Bed was worn but adequately comfortable for one; duvet was very good. Toilet in the bedroom was too close to the side wall; awkward to sit onto. The flush was poor. The hand soap dispenser at the washbasin was missing. Apart from that, the bathroom was clean and modern. Food was mediocre; a lot seemed reheated. Local resturants (those I tried) were not much better. OK, it was off-season, but disappointing.
Location, core building and public rooms are beautiful. Shower was very good; plenty of hot water.
Stayed in January 2024
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