Croxdale, , Durham, DH1 3SP, United Kingdom
#11 of 16 hotels in Durham
Guests' ChoiceBased on 2027 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.8
Staff
8.9
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 22 April 2024
Robin
United KingdomThe only gripe I have is the coffee. I’m a bit of a coffee snob but I found the coffee too weak for my liking.
Can’t really fault anything. Breakfast was exceptional. Dinner very good. Room clean and comfortable. Staff helpful and friendly. Location convenient , very easy to find and within easy reach of Durham.
Stayed in April 2024
Reviewed: 21 April 2024
Alyson
United KingdomDuvets were a bit hot and heavy..
Staff , food, cat friendly, comfort
Stayed in April 2024
Reviewed: 16 April 2024
Yvonne
United KingdomNothing
Proximity to the venue
Stayed in April 2024
Reviewed: 14 April 2024
Dawn
United KingdomNeeded black out curtains, bed wasn't that comfortable so didn't sleep great. Wasn't anyone's fault as these things happen but on our 1st morning my breakfast order was missed so everyone had ate theirs by time mine arrived but someone had phoned in sick and the poor staff member was on her own and hadn't worked there very long so was trying to do everything so felt sorry for her. The next morning was a better dining experience.
We ordered food for our evening meal which was lovely, good menu choice. Staff pleasant, room was clean, slightly dated but overall a nice stay.
Stayed in April 2024
Reviewed: 3 April 2024
Stuart
United KingdomN/A
The staff were very amenable the food was of high standard. It was a quiet room and free parking was available.
Stayed in March 2024
Reviewed: 1 April 2024
Blanche
United KingdomTired dirty carpets in the bedroom and tired staff and overpriced staff for quality of food
Clean and convenient
Stayed in April 2024
Reviewed: 29 March 2024
William
United Kingdomeasy parking
close to daughters home
Stayed in January 2024
Reviewed: 25 March 2024
Simon
United KingdomThe mattress was really hard and uncomfortable in our room and me and my partner both woke up with aches. On the evening the bar and the restaurant were really cold. I was shivering in the restaurant about to eat my starter and asked a member of staff to turn the heating on. It was cold in your room when we got back there. The main gents urinal near the bar had a metal grate in the trough so the floor was wet with urine as you were getting spray back from it. You had to watch getting it on your shoes.
The staff were really friendly and could not do enough for you. It was great you could park directly in front of your room. The breakfast and evening meals were lovely and there was a good choice on the menu. The room was of a high standard and was really clean and welcoming. It was really quiet too during the night. The bar also served a cracking pint of Guiness. The facilities in the main hotel building were great too.
Stayed in March 2024
Reviewed: 25 March 2024
Claire
United KingdomThe room was clean and comfortable , breakfast was very good, staff were excellent.
Stayed in March 2024
Reviewed: 24 March 2024
Vicki
United KingdomNothing
Easy to find. Clean.
Stayed in March 2024
Reviewed: 14 March 2024
Saharamoonbeam
United KingdomNegative: the bathroom was a little cramped. Also heavy curtains cover the radiator, so the heating could only circulate if curtains weren't closed
Great dog-friendly hotel, excellent breakfast, good food choices for dinner.
Stayed in March 2024
Reviewed: 13 March 2024
Tracy
United KingdomAs this hotel is used by trades you will get woken early with slamming doors and vans starting. The mattress was old and not great for the back .
Comfortable and clean good facilities, friendly staff great food good choice at breakfast. You will need transport to stay here. The location is outside the city, however there is a park and ride not far away.
Stayed in March 2024
Reviewed: 1 March 2024
Nicholas
AustraliaBreakfast was greàt
Stayed in February 2024
Reviewed: 26 February 2024
David
United KingdomRoom was a bit tired and could do with an update
Staff and food were greay
Stayed in February 2024
Reviewed: 26 February 2024
Louise
United KingdomNothing negative was reported
One of our engineers stayed from Leodis Stairlifts as the hotel was central for the home visits he had schedule. Reported back that it was a good place to stay with good parking. Access from outside the building and could park his van directly outside his room which is good for security.
Stayed in February 2024
Reviewed: 25 February 2024
Gemma
United KingdomLocation , warm and welcoming staff ,
Stayed in February 2024
Reviewed: 16 February 2024
Neil
United KingdomVery poor wifi. Virtually non existent in our room.
Convenient, friendly
Stayed in February 2024
Reviewed: 13 February 2024
Rebekah
United KingdomEasy place to stay with the dog. Peaceful
Stayed in February 2024
Reviewed: 12 February 2024
Alan
United KingdomThe room was a little bit tired looking, particularly the bathroom. Over the 3 night stay the quality/range of the breakfast offering varied considerably.
Good, quiet location just outside Durham. Great staff.
Stayed in February 2024
Reviewed: 9 February 2024
Sheila
United KingdomThe room was too hot - with no apparent means of turning the heating down.
The room was a good size. The shower was efficient and the towels clean
Stayed in February 2024
Reviewed: 5 February 2024
Craig
United KingdomI liked the setup and the staff was very friendly. I also like the surrounding views.
Stayed in February 2024
Reviewed: 5 February 2024
Christopher
United KingdomNothing
Great comfy stay
Stayed in February 2024
Reviewed: 1 February 2024
Jane
United KingdomNot applicable. Liked it all
Convenient location Easy parking Comfortable clean room Restaurant and bar if required Friendly staff
Stayed in January 2024
Reviewed: 16 January 2024
Hugh
United KingdomVery motel feel, felt impersonal. Nothing else.
All perfectly functional and clean
Stayed in January 2024
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