It was all mint lol

Mint

Stayed in April 2024

Nothing

Bed, bath, location

Stayed in March 2024

Nothing, it was perfect 👌

Lovely room, spacious and clean. Great location for where we going in the evening

Stayed in April 2024

The building is a bit of a maze, but quite normal for UK building of that age. Not super easy to move with a luggage up and down across various staircases.

- breakfast - location - complimentary amenities in the room

Stayed in April 2024

Nothing - loved everything.

Very comfortable bed, great night's sleep.

Stayed in March 2024

Hope Street Hotel is always of a high standard. Customer service is excellent and the facilities first class. The bedrooms are very comfortable and quiet .

Stayed in April 2024

Restaurant was very good and menu very inventive however level of noise was rather high, acoustics were a problem I think, with nothing to offset hard surfaces of the decor

everything - but location helped

Stayed in April 2024

Hotel is fab. Spa was fantastic. Didn't eat tat the Hotel but had a drink in the bar which again was lovely.

Stayed in April 2024

Over this weekend, football Liverpool and grand National on the expensive side.

Enjoying stay. Very good aerea. Close to the Philharmonic and the cathedral.

Stayed in April 2024

Loved it all, mattresses a little hard but overall brilliant

Spa was fabulous. Staff were great. Loved the location!

Stayed in April 2024

Nil

Beautifully appointed, spacious and great location

Stayed in April 2024

The distance to the point of attraction, but not so much of an issue. I still love the hotel

The space, and the cleanliness. And to top it all the facilities.

Stayed in April 2024

Nothing tot to like

We had the top floor corner suite, it was simply gorgeous, the view was fantastic, the furniture very elegant and stylish, it was all just amazing

Stayed in April 2024

Everything was excellent, nothing could be better.

Excellent breakfast, great range and choice for me as a vegetarian. Lovely welcoming staff. Gorgeous room.

Stayed in April 2024

Room selection seems a little random, we've had a some lovely rooms and others more ordinary. Sometimes it would be nice to know how we can do more for special stays e.g. arrange flowers in room, rooms with better views etc. I found the gym felt a little off limits; having an access fob rather than being escorted to the room would be better.

Solid reliable quality in both accommodation and food. Nicely decorated and spotless. Set within the old quarter and close to the cathedral which we like

Stayed in March 2024

none come to mind

fresh, modern, open light feeling, great welcome, good atmosphere. Great location for why we were in Liverpool as was directly opposite the Philharmonic Hall

Stayed in April 2024

My stay at the Hope Street Hotel exceeded all expectations. From the moment I stepped foot into the hotel, I was impressed by its charm and elegance, especially considering the value for money. The highlight of my stay was undoubtedly the spa, where I indulged in relaxation and rejuvenation. Being surrounded by quaint cafes added to the delightful experience, and the short walk to the breathtaking cathedral made exploring the area even more enjoyable. Additionally, the proximity to the shopping center was convenient for any last-minute needs. However, what truly made my stay memorable was the exceptional staff who went above and beyond to ensure a pleasant experience. Overall, I thoroughly enjoyed every aspect of my trip and would highly recommend the Hope Street Hotel to anyone seeking a luxurious yet affordable getaway."

Stayed in February 2024

Spa facilities not being kept immaculate. Dirty cups and towels around. and no water in wooden tub in sauna. Just a regular sweep to deal with those details would transform

Style service and food

Stayed in April 2024

Room TV functions seemed a bit dated for a high end hotel. Bathroom was ok, lights did randomly dim at times and the door looked waterlogged as the shower leaks all over it. The spa is very expensive for what it is, there were many things that needed fixing or were starting to look very well used, definitely wouldn’t pay to go in the spa again, especially as a guest. The bed in breakfast was average, concentrated orange juice and low fat yoghurt put it down 3 points instantly and it all seemed a bit kept in the heat too long, but it was reasonably ok. Pastries did not taste too fresh either.

Always like being nearer the Philharmonic side of the city, good location. Well presented and clean space inside, nice room with comfortable bed. The joining Italian restaurant did a tasty dinner.

Stayed in April 2024

Lovely hotel within walking distance into the city centre. Great comfortable rooms with everything you need for your overnight stay. The bed was so comfy and the shower powerful. Very clean room. Staff on reception were really friendly and helpful too.

Stayed in April 2024

Exceptionally clean, plenty of room, good facilities

Stayed in March 2024

Very small things but unexpected after staying at this hotel several times. Drinks marks on our bedside table. Also the ketchup bottles had horrible dried ketchup rings in the lid which came adfrift when using - yuk! These seem petty I know, but it’s attention to detail that’s missing this time.

Location was perfect for the Philharmonic Hall. Breakfast was lovely. The bar area after the show was great and as usual we shared with the performers who also stayed there. Staff lovely.

Stayed in March 2024

N/A

Always an excellent stay at Hope Hotel

Stayed in March 2024

Spa was incredible! Staff are very friendly and helpful. Amazing location.

Stayed in April 2024