7-9 Sussex Place, Westminster Borough, London, W2 2SX, United Kingdom
#429 of 1,133 B&Bs and inns in London
Guests' ChoiceBased on 1204 B&B reviews
7.7Cleanliness
7.9
Comfort
7.9
Location
9.3
Facilities
7.4
Staff
9.1
Value for money
7.7
Free Wifi
8.0
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End of dialog contentReviewed: August 1, 2024
Emma
United KingdomRooms was a little bit outdated and stairs to downstairs doesn’t warn you their a drop as soon as you open the door. Breakfast wasn’t to our standard we didn’t get asked what we wanted on our cooked breakfast my friend and me both don’t like egg but both presented with it, if asked we would have told them to remove it. We stayed 2 nights so second morning we went out for breakfast.
This hotel is brilliant for location 5 mins walk to Paddington and 10 min walk to Oxford street made traveling in a new city very easy and no need for a tube if your happy to walk
Stayed in July 2024
Reviewed: July 28, 2024
Deborah
New ZealandNothing not to like about it
Very good location
Stayed in July 2024
Reviewed: July 27, 2024
Shima
SpainI have a mouse in my room and nobody do any things !!!!!!
The Room size is acceptable, General cleaning on sheets and towel are acceptable, but the floor is not clean. We Had a mouse in room and when I told them at night, they, told me they don't have any other room for us and because it`s too late they don't have a solution. The day after they dent say any things when we do the check out but it was a night mare to stay in room with a mouse!!!!!
Stayed in July 2024
Reviewed: July 25, 2024
Dilley
United KingdomLocation cleanliness and accommodating staff
Stayed in July 2024
Reviewed: July 23, 2024
Erendira
United StatesStreet noise too loud
The staff, the location.
Stayed in July 2024
Reviewed: July 22, 2024
Patricia
United StatesNice hotel located on a quiet street a few blocks from Hyde Park and Paddington Station. Staff was very welcoming and helpful. Great breakfasts.
Stayed in June 2024
Reviewed: July 20, 2024
Joanne
United KingdomRoom was small for 3 people. Breakfast was poor and the shower was too hot to use
Clean, and in a good location
Stayed in July 2024
Reviewed: July 15, 2024
Tania
AustraliaThe bathroom door wouldn't close properly; the place smelt; the drain hole in the shower was moldy
Good location.
Stayed in July 2024
Reviewed: July 13, 2024
Hannah
United KingdomThe decor is quite dated, but realistically that’s not what we booked the room for!
Location was perfect and really easy to find. Rooms were clean and well presented and the beds were very comfortable. The staff were attentive and lovely and great assets to the establishment. Would definitely stay here again.
Stayed in July 2024
Reviewed: July 13, 2024
Clare
United KingdomVery friendly staff and more than happy to help
Stayed in July 2024
Reviewed: July 12, 2024
Elliot
IsraelNothing
The hotel is delightful and fantastic. We spent a week here and our hotel stay was perfect. From the clean comfortable room to the great and wonderful staff in the reception and dining room. A better hotel staff you cannot find. The location is right by Paddington station which allows you to get to all points of interest in London. This hotel is highly recommended.
Stayed in July 2024
Reviewed: July 10, 2024
Ramona
United KingdomWas lower ground room didn't see anything out the window kitchen was next to our room so when breakfast was been prepared you heard everything. Not very good when you would like a little lie in and breakfast is served 7-9am also there was a big crack right down the window so price for the room was expensive in my opinion ⁸
Staff were nice
Stayed in July 2024
Reviewed: July 9, 2024
Natalie
United KingdomNothing
Good service, clean bathrooms and bedrooms. Very comfy beds! Good breakfast options. Tv works well. Neighbourhood nice and safe and convenient to nearby restaurants and Hyde park.
Stayed in July 2024
Reviewed: July 8, 2024
Stephen
United KingdomBreakfast area to crowded. Shower water tepid. Bed uncomfortable.
Good location.
Stayed in July 2024
Reviewed: July 8, 2024
Jane
United KingdomNothing
Friendly staff and lovely room..
Stayed in July 2024
Reviewed: July 7, 2024
Marjorie
AustraliaNo reply to an email regarding property left in the room
Not much
Stayed in July 2024
Reviewed: July 6, 2024
Ailish
IrelandIt was awful room looked nothing like the pictures and was so dirty and small ! No iron or ironing board in the room either no tv stations worked !For the price i paid i expected alot better than what i got , would not recommend staying here!
Stayed in July 2024
Reviewed: July 6, 2024
Rachel
United KingdomN/A
Very welcoming staff attentive and helpful
Stayed in July 2024
Reviewed: July 5, 2024
Luana
IrelandThere was mould in the shower. Breakfast service was poor. The walls in our bedroom had marks all over them and one spot looked like it had been sanded down but not repainted. Also there was no choice in whether we wanted our room cleaned, therefore housekeeping came in when we had preferred not to.
Very good location. Very friendly staff. Comfy beds.
Stayed in July 2024
Reviewed: June 27, 2024
David
AustraliaDodgy shower controls. On two mornings we could not get a shower. Breakfast was a *limited* buffet with an uninspiring cooked English breakfast served by overworked staff in a cramped breakfast room. The bacon was microwaved, the eggs were persistently over-cooked, and toast choices were white or white. The advertised description is misleading. They call themselves an hotel, and claim a 4 star rating. The 4 stars are actually a B&B rating from the Automobile Association and has absolutely nothing to do with international *hotel* rating standards.
The reception staff. Good location.
Stayed in June 2024
Reviewed: June 24, 2024
Sandra
United StatesThe hotel rooms are on the small side but very clean and well appointed. The staff is exceptional
Stayed in June 2024
Reviewed: June 24, 2024
Julian
MalaysiaAttic room???????
Location
Stayed in April 2024
Reviewed: June 16, 2024
William
United StatesNeeded a facelift . Bathroom was tiny.
Location was great Bed was comfortable
Stayed in June 2024
Reviewed: June 16, 2024
Kathleen
AustraliaIt was excellent and satisfied all our requirements.
The breakfast was excellent with the choice of a hot breakfast as well. A great start to the day!
Stayed in June 2024
Reviewed: June 11, 2024
Kjartan
NorwayThe room and the view were both superb! The little garden was incredibly cozy and the staff was not only very friendly and accommodating but also extremely helpful and effective. The breakfast was great, would recommend this hotel to anyone visiting London.
Stayed in April 2024
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