55 Westbourne Terrace, Paddington, London, Westminster Borough, London, W2 3UY, United Kingdom
#596 of 1,008 hotels in London
Guests' ChoiceBased on 6214 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.7
Value for money
7.5
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Norman
United KingdomGreat quality, service and staff
Stayed in April 2024
Reviewed: April 23, 2024
Lisa
United KingdomGreat location lovely hotel, clean friendly staff the bed was very comfortable
Stayed in April 2024
Reviewed: April 23, 2024
Jane
United KingdomThat the tables for single diners at breakfast were in the pathway for everyone getting their breakfasts. Felt like a second class diner!
Stayed in April 2024
Reviewed: April 22, 2024
Thomas
United KingdomWouldn’t say it was 5 star
Good location
Stayed in April 2024
Reviewed: April 22, 2024
Andrew
United KingdomBreakfast could have had a greater variety
Excellent location, lovely clean room, fresh and modern
Stayed in April 2024
Reviewed: April 22, 2024
Dolores
CanadaMy room did not have a window I could see out of due to construction of something adjacent to hotel.
Excellent location for access to Paddington and Kensington Gardens. Exceptional staff at reception and in the restaurant. Very good restaurant for breakfast and dinner
Stayed in April 2024
Reviewed: April 21, 2024
Jessica
United KingdomBreakfast was displayed beautifully. I am vegan and gluten free - no GF bread was available. So I only had some fruit and some baked beans. Would have been nice to have more on offer.
Stayed in April 2024
Reviewed: April 20, 2024
Ms
United KingdomBreakfast. Not really to my taste. Very carb-heavy and fried foods. A wider range of fresh fruit and cheeses and natural yoghurt rather than processed yoghurt in a pot. Also, I would have preferred tea in pots on the table.
Lovely friendly and very polite staff at reception and in the restaurant. First class. Perfect central location, just a short walk from the tube but in a quiet street. Room and bathroom was compact but ideal for a single traveler. Spotlessly clean and comfortable bed. Very good Indian restaurant, with delicious food and good service. I would definitely stay here again and recommend it to others.
Stayed in April 2024
Reviewed: April 20, 2024
Mary
CanadaThe breakfast which was an additional charge was very ordinary and not worth the charge.
Stayed in April 2024
Reviewed: April 19, 2024
Close
United KingdomThe breakfast was too expensive.
Excellent location, just a short walk to Paddington Station. Quiet, comfortable. Good restaurant in the hotel. Really appreciated the complimentary drinks in the fridge and fresh fruit.
Stayed in April 2024
Reviewed: April 19, 2024
Wayne
AustraliaOnly very minor things like the door to the bathroom being opaque glass which means lighting up the bedroom if used during the night. Also the light switch were like Rubik cubes to work out 😄
Arriving after midnight on the train from Heathrow, its proximity to Paddington St and 24 hr reception was a bonus. The room was small but well appointed and very comfortable. The staff were all friendly esp the breakfast staff who made a big effort to satisfy customers.
Stayed in April 2024
Reviewed: April 18, 2024
Robert
NetherlandsBreakfast is quite basic.
Have stayed here before, very convenient location. Good hotel for a good price.
Stayed in March 2024
Reviewed: April 17, 2024
Emma
United KingdomEasy to find, great location
Stayed in April 2024
Reviewed: April 16, 2024
Βασια
GreecePerfect location, pleasant breakfast
Stayed in April 2024
Reviewed: April 14, 2024
Shardia
United KingdomThe room could of been bigger as I prefer a double bed. But apart from that.... SUPURB!
The customer service was amazing. I felt very comfortable. The staff are easily approachable and the food was exceptional. I will definitely be staying again on my next business venture.
Stayed in April 2024
Reviewed: April 12, 2024
Nicola
United KingdomThe size of the room appears much bigger on the photographs than in reality. The bathroom and shower cubicle was very small.
Good Location, tasty breakfast. Staff were polite and courteous.
Stayed in April 2024
Reviewed: April 11, 2024
Beverley
United KingdomThe size of the bedroom was very small and we were moved to a slightly bigger room
The location was perfect easy to get wherever you wanted to go staff were lovely
Stayed in April 2024
Reviewed: April 11, 2024
Richard
AustraliaIt was a traditional small hotel close to Paddington station. Very quiet location and comfortable clean room with ensuite.
Stayed in April 2024
Reviewed: April 11, 2024
Cabello
ChileAt one point the fire alarm sounded like 10 seconds and I was sleeping, then it stopped. Was very out of nowhere.
Excellent location, excellent staff (always helped with everything), very big space, big bathrooms.
Stayed in April 2024
Reviewed: April 10, 2024
Bilanda
CroatiaBed a bit small for a couple
Exceptionally clean
Stayed in April 2024
Reviewed: April 10, 2024
Karen
AustraliaFriendly staff, room was compact but clean and the beds were comfy. Great location near Paddington station, Hyde park.
Stayed in April 2024
Reviewed: April 10, 2024
Palmer
United States of AmericaRoom a Little small
Location service staff
Stayed in April 2024
Reviewed: April 8, 2024
Róchel
NetherlandsSmall room
Great location
Stayed in April 2024
Reviewed: April 8, 2024
Kathleen
United KingdomFantastic friendly staff. Very helpful with directions, places to visit, transport etc. Location is excellent, 10 minute walk to Hyde park and shopping areas. Lovely breakfast. Room decorated for my mum.
Stayed in April 2024
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