2 Pollard Street, Manchester, M4 7DB, United Kingdom
#86 of 111 hotels in Manchester
Guests' ChoiceBased on 6840 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.0
Facilities
7.1
Staff
8.3
Value for money
7.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Helena
United KingdomBathroom facilities weren't ideal for 3 friends sharing. Shower was in the main part of the room so lacked privacy. Toilet was also small. Parts of the room were dirty, around the windows etc.
Hotel was in a good location, close to where we needed to be, mostly clean. Liked the availability for a 3 person room.
Stayed in April 2024
Reviewed: 22 April 2024
Finnan
United KingdomI wish there was a kettle in the room
The reception is very nice with snacks and drinks available to buy and a football table making it feel very welcoming
Stayed in April 2024
Reviewed: 21 April 2024
Craig
United KingdomNo cupboards, few places to hang or store clothes. Room is big enough, why not have a chest of drawers? Also only 2 plug sockets, why not more? (3 occupants)
Location, value for money, clean
Stayed in April 2024
Reviewed: 20 April 2024
Judie
United KingdomSome of our bed sheets were marked ..looked like machine burn . Luckily we had a bed spare so could switch out marked for clean without needing to speak to staff. A kettle would be a nice touch .
Excellent location for Etihad and Metro lines. So convenient location to travel from. Room was clean and had just enough to make it comfortable. Great shower !
Stayed in March 2024
Reviewed: 19 April 2024
Garry
IrelandNo tea or coffee facilities in room or reception where there use to be free tea or coffee
Location
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United KingdomPrice, it was the Marathon weekend, so everywhere was expensive
Its location and the staff
Stayed in April 2024
Reviewed: 18 April 2024
Chris
United KingdomDid what it said on the tin - cheap and cheerful
Stayed in April 2024
Reviewed: 16 April 2024
Weedall
United KingdomClean and comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Ruth
United KingdomShower in bedroom and no kettle etc
The room was fresh clean and comfortable
Stayed in April 2024
Reviewed: 14 April 2024
Matthew
United KingdomLocation and clean
Great location, excellent customer service and cost effective
Stayed in April 2024
Reviewed: 13 April 2024
Slavena
BulgariaLocation is near a tram stop (going directly to Old Trafford) and in walking distance to Piccadilly station, restaurants, shops which was very convenient.
Stayed in April 2024
Reviewed: 10 April 2024
Emma
United KingdomNo tea facilities or hairdryer in room
Very basic room, small, but clean and comfortable
Stayed in April 2024
Reviewed: 9 April 2024
Kedar
United KingdomRoom would have been more amneties
Location was comfy and place too
Stayed in March 2024
Reviewed: 8 April 2024
Dee
United KingdomToo many lights on all night
Affordable
Stayed in April 2024
Reviewed: 8 April 2024
Claire
United KingdomMy 16 year old son was not happy with a clear shower screen 😂 More plug sockets near bed. Hadn’t noticed the ones under bed until we were checking under it to leave. A kettle and tea in room would be amazing.
Good location, friendly staff, clean room, comfortable beds, quiet rooms, breakfast pretty good.
Stayed in April 2024
Reviewed: 7 April 2024
Lisa
IrelandThe lighting in the rooms was a little bit dark but not a huge issue
The location and it was very clean
Stayed in April 2024
Reviewed: 6 April 2024
Barry
United KingdomFor the price the room was very basic and small. There where no brew facilities in the room.
Very comfy bed all the staff very polite and helpful.
Stayed in April 2024
Reviewed: 6 April 2024
Carl
IrelandBit small inside the room
Nice staff, nice room, fine for a one night stay.
Stayed in February 2024
Reviewed: 5 April 2024
Cheikh
United Arab EmiratesWas charged 10 pounds more at 1pm for called an early check in . It was not clean enough
Stayed in April 2024
Reviewed: 5 April 2024
Chris
United KingdomA bit isolated
Close to the trains
Stayed in April 2024
Reviewed: 4 April 2024
Maimuna
United KingdomI didn't like the fact that there was no kettle in the room and having to go down stairs each time I needed a hot drink. The floor in the room could do with a bit more cleaning.
Bed very comfortable and facilities clean
Stayed in April 2024
Reviewed: 3 April 2024
Atkinson
United KingdomFloors in room weren't very clean
Central location and very welcoming staff with good knowledge of the area
Stayed in April 2024
Reviewed: 2 April 2024
Janet
United KingdomN/A
Central location, modern, clean facilities
Stayed in March 2024
Reviewed: 2 April 2024
Andrew
United KingdomGood location, friendly staff, good breakfast options.
Stayed in April 2024
Rochester, USA
Tokyo, Japan
Gold Coast, Australia
Amsterdam, Netherlands
Alicante, Spain
Somerset West, South Africa
Athens, Greece
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content