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  5. Reviews of ibis Edinburgh Centre South Bridge – Royal Mile

Reviews of ibis Edinburgh Centre South Bridge – Royal Mile This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

77 South Bridge, Old Town, Edinburgh, EH1 1HN, United Kingdom

#115 of 167 hotels in Edinburgh

Guests' Choice

Review Score

Based on 6344 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    8.0
    Friendly staff clean comfortable hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    .

    Location and staff

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Great location, friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The amenities of the room were very poor. For example, they did not provide us with sleepers and the excuse was 'Green policy and environmental concerns'. Also no room service available

    Location. Breakfast buffet, Anna, Katerina. Reception staff, especially Myrto, was very helpful and always friendly.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    You can hear noise from neighboring rooms and AC was quite loud

    It’s location and staff

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Fantastic stay ! I will recommend to my friends !
    • Leisure trip
    • Couple
    • Premium Double Room with Comfortable Seating Area
    • Stayed 1 night
    • Submitted from a mobile device

    One remark to share - there was only one place in the room with power slots and missed them at bed sides. The rest was fine !

    Great location in the centre of old town. Close to everything. Very nice and helpful staff at reception. We also used luggage room to store on early arrival and late departure. We had fantastic stay and wish to visit this place again !

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Eggs at breakfast

    Location

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely stay, great location and welcoming staff. Breakfast was excellent with plenty of choice.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    A good choice of hotel for a pleasant stay in Edinburgh.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Can't think of anything I disliked.

    I like the Ibis hotels as the rooms are more than adequate and clean. I appreciated the free tea and coffee available at this hotel. The staff are all friendly and helpful. Special mention for Rosanna at reception who is originally from Sao Paulo in Brazil. Very helpful and friendly. It is an ideal location so close to the old town and city centre.

    Stayed in March 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The reception desk was very rude

    Location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Had to change rooms due to leaking shower dripping. No car park.

    Excellent location. Quiet clean room. Staff helpful.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    I would stay there again
    • Leisure trip
    • Solo traveler
    • Premium Double Room with Comfortable Seating Area
    • Stayed 3 nights
    • Submitted from a mobile device

    No milk available for the room. Ordered but never came.

    Location. Staff were friendly, but hard to understand.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Double Room with Comfortable Seating Area
    • Stayed 3 nights
    • Submitted from a mobile device

    We liked the location of the hotel and the bar and restaurant area were very good. Checking in was quick, and all the staff at the hotel went out of their way to be helpful. We had a premium room on the top floor, and it was comfortable and quiet.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Never say at a Ibis again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price and the attitude of the reception member of staff, my wife has to have the window open a little at night. Was told due to fire restrictions this was not possible. But the ibis hotel down the road you could see windows open. I ask did they have a fan. Was told no one has never asked that question that before. Said she would text the other hotel but never got back to me.

    Location near the festival theatre

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    It’s an ok stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    I got stuck with a handicap room so the sink was too low for me. The shower set was not for me & had mold. The bed was hard.

    The room was spacious, friendly & helpful staff, and great location. The room seemed clean but not the shower.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Good location. Friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    More space in room for clothes and coats

    The location was good and the bar had a great atmosphere. Graham was very professional and friendly

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Mostly enjoyable.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Paying full rate for single occupancy. No hand towels.

    Excellent location. Didn't have breakfast. Friendly staff in bar.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Enjoyed our stay.
    • Leisure trip
    • Group
    • Standard Twin Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good breakfast, friendly staff , rooms clean

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Convenient for Festival Theatre and walking distance of the Castle, Shopping and National Museum
    • Leisure trip
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 3 nights

    Beds were a little hard. Our blinds didn’t close properly, however, reported to reception before going out and they were fixed by time we returned.

    Location was good. 15 minute walk from bus station. Room was basic but ideal for a short break when out most of day. Breakfast was buffet style. Lots of choice. Hot breakfast selection very good as was cold.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Great location, good price.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff could be friendlier.

    The breakfast options and they cleaned room everyday. Location perfect.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Good central hotel
    • Leisure trip
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not something you can avoid with such a central hotel but could hear thumping bass of music from I presume a nightclub until early hours and this was a Tues so hate to think what weekend would be like!

    Nice room. Small but had all we needed and clean. Had hanging space with hangers. Good shower. Good air con. Had seating area and a chair in room. Nice bar. Easy check in and out. So central with lots of restaurants and cafes around.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds, bathroom, breakfast

    Location, room size

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location in Old Town! We were able to walk everywhere we wanted to go. Plenty of restaurants and bars, and only a very short walk to the Royal Mile. Staff were lovely and the room was clean and neat. Also convenient that there is a Sainbury's right next door!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Holiday
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom. The door was very loud to open and close and there was no lock on it. There were stains on the ceiling above the sink.

    The location was great!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit pricey for the services it offered Cleaning was not happening daily. Really small bathroom.

    Great location, really close to many monuments Kind and friendly staff Room was spacious enough

    Stayed in February 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked the location, the coziness and the friendly and easy going approach of the staff. The breakfast was good as well.

    Stayed in April 2024

Showing 1 - 25

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