There wasn't anything we didn't like.

How clean the hotel was.

Stayed in September 2025

Hotel quite tired looking overall but in good working order. Leaflet in room suggest room service by WhatsApp but message was never answered. Not a biggie, but perhaps remove the notes?

Good location near docks and in walking distance to most places of interest. Room was quiet despite overlooking a busy road. Weird internal noises though, couldn't quite figure out if slurping noises came from plumbing or air conditioning. Didn't disturb my sleep. Loved the labels on the shampoo bottles.

Stayed in September 2025

The room temperature settings were difficult to manage. I couldn’t sleep optimally as it got hot at night and there was no way for me to reduce the room temperature

The room and the facilities were fine and clean

Stayed in September 2025

Handy to the tourist spots of town, easy walk to most things

Stayed in August 2025

We had twin beds which were together. Would have liked to have had a gap in between them

Gteat location. Hotel was clean and staff very friendly and helpful. The breakfast in the morning was of a good standard

Stayed in September 2025

Paying extra for parking

Staff were very good location was good aswell

Stayed in September 2025

Nothing

Good location, clean rooms

Stayed in September 2025

Key card not updated after one night's stay, happens on every stay, cutlery left behind during breakfast, tables not cleanered and cleaned.

Attentive Staff, nothing was to much trouble and Helpful with a smile 😃 Room/Bed were comfortable Clean

Stayed in September 2025

Staff on reception the following day were brusk and rude

Lovely welcome when I arrived. Small room but value for money

Stayed in August 2025

The cost, I understand supply and demand, however I do think its very pricey because Liverpool are playing. In Essex I could pay for a up market hotel (Down Hall) for the cost of a stay at ibis and the comfort/facilities are completely different levels

The location is a great spot

Stayed in August 2025

Check out was 12pm yet housekeeping knocked on room at 10am to clean the room then at around 11am one of the staff let themself into our room without knocking on which i found very rude and unproffesional

Room was clean Breakfast was really good

Stayed in September 2025

Nothing really great position for a city centre hotel

Easy access to Liverpool city centre and onsite safe parking.The room was clean and tidy.And our price included breakfast which buffet style but more than adequate. The Albert dock is right across from the hotel so easy access.. The cleaning staff were always pleasant and smiley.

Stayed in August 2025

A lot of stag night groups also staying over night. Very loud. Not the fault of the hotel but still inconvenient. No space in the room for our luggage.

Close to Docks and River. Fresh Croissants for breakfast. Very clean.

Stayed in September 2025

Long check in waiting time. No teaspoons, only wooden stirrers. Tiny mugs.

Comfortable, great location, fab shower.

Stayed in September 2025

Rooms very run down, bed not especially comfortable

Friendly staff, good location

Stayed in August 2025

Breakfast… Parking…. Ticket parking barrier awkward access and shows as it’s been scraped and bashed it seems

Location

Stayed in September 2025

A doy yapping all Knight in one room,and to top it off, a couple of people talking very loudly at 3 am. while 4 am, on the corridor I went out of my room and said people are trying to sleep. Eventually, they went,but our sleep was ruined .

The hotel was great, and breakfast was 👍 . Nice room clean and comfortable.

Stayed in September 2025

No complaints

The room was the size we expected,not too little The location of the property is ideally situated for the shops and restaurants. Breakfast is ideal but needs a bit more variety

Stayed in September 2025

The bed was a little bit hard .

Excellent location , Budget friendly , very good breakfast , affordable parking and very friendly staff .

Stayed in September 2025

Daft pool table at the entrance!

Comfortable quiet room

Stayed in September 2025

Probably the most uncomfortable bed I've ever slept on.

Location is great, right opposite Albert Dock, 5 minutes walk to Liverpool One, 20 minutes walk the Hill Dickinson Stadium. Lots of parking, only £10 a night.

Stayed in August 2025

Organisation at breakfast - sign said wait here to be seated and noone came and had to wait for tables

Location brilliant - breakfast was good value but had to wait to be seated and people just walked past us and sat at tables as no staff came to seat us so I asked at reception if anyone coming to seat us and she didn't know! Very quiet in rooms no disturbance from busy main road or other guests - plenty of parking spaces available

Stayed in September 2025

Location great , everything nearby.

Stayed in September 2025

Never found any faults

Location staff price and relatively quiet

Stayed in September 2025