1 Baffin Way, Tower Hamlets, London, E14 9PE, United Kingdom
#523 of 1,005 hotels in London
Guests' ChoiceBased on 3734 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 17 April 2024
Trevor
United KingdomAlthough close to the O2 it’s actually on the other side of the river and a long walk away
Clean and well presented. Super friendly and helpful staff
Stayed in April 2024
Reviewed: 16 April 2024
Tanya
United Kingdomno bathroom lock
staff were helpful. location was easy for the tube. quiet area. good price
Stayed in April 2024
Reviewed: 15 April 2024
David
United KingdomKept getting a bad smell from within the bathroom
Simple,did what it said on the tin
Stayed in April 2024
Reviewed: 11 April 2024
Cleo
United KingdomNo mirror on the table.
Staff were fab. Bed was comfy.
Stayed in April 2024
Reviewed: 8 April 2024
Louise
United KingdomPillows a bit too soft for our liking and poor control for air conditioning, room was rather warm
Room was lovely and clean, Internet was the best we've had staying in a Hotel
Stayed in April 2024
Reviewed: 6 April 2024
Sarisha
Switzerland-The toilet had a slightly unpleasant smell but the overall bathroom and shower was otherwise spotless
-Spacious and modern room -Comfy bed -Tea/coffee and a kettle in the room (doesn’t often happen these days) -Easy walk to the Blackwall train station to head to and from the airport -I requested late check-out due to completing meetings in the hotel room and the staff were happy to accommodate my request at no charge (as the room was not immediately needed for that day)
Stayed in April 2024
Reviewed: 4 April 2024
Grace
United KingdomRooms felt a little tired compared to the high spec reception area.
Great location for visiting the 02 at a bargain price.
Stayed in February 2024
Reviewed: 2 April 2024
Kaine
United KingdomWalls seem a little thin, can hear people in the corridors but that’s being picky
Location, down stairs bar, private car park, friendly staff, good sized rooms
Stayed in April 2024
Reviewed: 30 March 2024
Gail
United KingdomHousekeeping trying to access our room at 10.30am when check out was 12 noon & we were still in bed!
Location
Stayed in March 2024
Reviewed: 28 March 2024
Simon
United KingdomThe bathroom did have an unpleasant smell.
The bed was comfortable, the breakfast was good, the staff were really helpful and friendly.
Stayed in March 2024
Reviewed: 27 March 2024
Alan
United Kingdomsmooth check-in friendly staff
Stayed in March 2024
Reviewed: 25 March 2024
Thomas
United KingdomNothing
Very friendly staff
Stayed in March 2024
Reviewed: 23 March 2024
Stacey
United KingdomThe glasses in the room were dirty
Stayed in March 2024
Reviewed: 23 March 2024
Margaret
United StatesBed was slightly too hard for us, but that's a personal preference.
Very clean. The staff were lovely and the room was great for our stay. Very reasonable price.
Stayed in March 2024
Reviewed: 21 March 2024
Onda
United KingdomThe shower temperature kept going too hot.
Room was clean
Stayed in March 2024
Reviewed: 20 March 2024
Cliff
United KingdomThe staff were very helpful with good local knowledge to help us get around
Stayed in March 2024
Reviewed: 19 March 2024
Saunders
United KingdomDid not have breakfast.
Stayed in March 2024
Reviewed: 19 March 2024
Stephen
United KingdomN/A
The reception staff were very helpful, especially when giving directions.
Stayed in March 2024
Reviewed: 18 March 2024
Chelsea
United KingdomThere were stains on the bathroom floor. Made us feel a bit uncomfortable walking on it.
The staff were great and friendly. They let us now about deals available and let us choose what we wanted to watch in the lounge/reception. Liked how the room was decorated. Nice size room for the money.
Stayed in February 2024
Reviewed: 17 March 2024
Joanna
United KingdomNothing
Clean
Stayed in March 2024
Reviewed: 17 March 2024
Joanne
United KingdomThere wasn’t anything I didn’t like
It was clean and comfortable
Stayed in March 2024
Reviewed: 16 March 2024
Nicky
United KingdomBathroom needed up dating smelt unhygienic
Location was good for transport and the area was good
Stayed in March 2024
Reviewed: 16 March 2024
Karen
United KingdomNice breakfast but expensive
Location, nice room
Stayed in March 2024
Reviewed: 12 March 2024
Joanna
United KingdomI personally slept well in the bed, my partner didn't (the mattress was too soft).
Very helpful staff, good value for money. We were going to the O2 so the location of the hotel was perfect.
Stayed in March 2024
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