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Reviews of ibis Rugby East 3 stars

Parklands, Crick, Crick, NN6 7EX, United Kingdom

#3 of 4 hotels in Crick

Guests' Choice

Review score

Based on 547 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    7.7

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    If you're looking for somewhere with a good location and shops / facilities nearby, this isn't the hotel for you. The hotel is more suitable for a business stopover.

    The welcome and customer service from all the staff was excellent.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not that warm

    Rooms comfortable and clean

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Excellent once above the ground floor, let down by the common areas. Staff were excellent & helpful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The dining/breakfasting/reception area was 'bland'. Evening meal was unexceptional and prepared to a scaled down budget.

    Room and facilities were good Breakfast was excellent

    Stayed in March 2024

  • Reviewed: 22 October 2022

    8.0
    convenient
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    comfy bed

    Stayed in August 2022

  • Reviewed: 20 September 2022

    8.0
    Other than noise, very pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy due to industrial estate next door

    Stayed in August 2022

  • Reviewed: 8 September 2022

    8.0
    good but paid for 2 rooms when I only needed 1
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    was told I needed to book 2 rooms as max occupancy was 2 and there were 3 of us. arrived at hotel and was offered a triple room. when I asked if I could have a refund as I only needed 1 room was told no as the staff would get in trouble with booking.com if they didn’t take payment for both rooms. the one staff member also swore which isn’t professional

    good area just off the motorway

    Stayed in September 2022

  • Reviewed: 7 September 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Bed lovely, breakfast OK, The room a few issues that were reported. The staff were excellent

    Stayed in September 2022

  • Reviewed: 5 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Travelled with our dog and put on top floor! Not ideal but luckily our dog is very clean and could hold on down the stairs in the morning. Music played very loud until about 3am in one room not hotels fault but rooms can't be very soundproofed.

    Clean room,Good breakfast. Easy to find from motorway.

    Stayed in September 2022

  • Reviewed: 30 August 2022

    8.0
    Pretty good overall
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    No drawers in room

    Breakfast, reception

    Stayed in August 2022

  • Reviewed: 29 August 2022

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a few more seating areas in the bar although perhaps you'd be allowed to sit at the dining tables if necessary?

    Stayed in August 2022

  • Reviewed: 22 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet in the bathroom was not clean

    The attitude of the staff, smiles in check in and when something was not right they immediately sorted it to our satisfaction.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    8.0
    Perfect for an overnight stay with the family. Badic but functional, just what you look for in this type of stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The only negatives for us was with the bathroom in terms of accessibility for kids. The soap dispenser was too high up the wall for the children to reach in order to wash their hands after using the toilet, so required assistance from older family members. The shower could have done with a curtain or longer glass panel/door as younger members of family trying to use it independently did get water everywhere when taking the hose out of its fitting in bid to wash selves!

    It was close to the motorway, so great access for those wanting to continue onwards the following day. Was clean and comfortable. Bedroom size was suitable for a family, didn’t feel squashed which you can do in some places. Kids loved the big tv and it kept them happily occupied. We loved that the hotel surprised us with granting our random room photos request. 😁

    Stayed in August 2022

  • Reviewed: 18 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was quiet noisy during the night, few people running down the corridors.

    Excellent size of room, only ate a bowl of cereal for breakfast as we needed to leave early for a car show, so wasn’t able to eat the buffet breakfast which we paid for. I had phoned up about getting something cooked made, and was told yes but when we arrived at the hotel we were informed we would have to eat only the continental breakfast.

    Stayed in August 2022

  • Reviewed: 17 August 2022

    7.0
    Handy adequate and basic
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was all a little grubby

    Breakfast was basic but good

    Stayed in July 2022

  • Reviewed: 14 August 2022

    7.0
    Good
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We could have done with some more pillows as there was only one flat pillow per bed.

    Good location for what we required it for.

    Stayed in August 2022

  • Reviewed: 14 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Location in the middle of an industrial estate. Bed was too hard.

    Quiet hotel.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    No probs

    All Ok

    Stayed in August 2022

  • Reviewed: 9 August 2022

    8.0
    value for money (tasty pizza)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    parking bays are tight…

    the pizza was pretty good, well worth getting one if peckish

    Stayed in August 2022

  • Reviewed: 8 August 2022

    7.0
    Hoid as usual
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location for what we needed Staff (especially Fedicka we’re great)

    Stayed in August 2022

  • Reviewed: 8 August 2022

    8.0
    Comfortable, value for money and convenient location.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Room needed a bedside table on both sides.

    Staff were very friendly and helpful. Room great (could have done with a bedside table on both sides of bed though). Breakfast fine and a reasonably priced evening menu if you need to eat there. Will stay again.

    Stayed in August 2022

  • Reviewed: 4 August 2022

    7.0
    A solid place to stay for one or two nights
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    The location is a little out of the way of everything, but that's not really the hotel's fault.

    The room was decently sized and clean, which is all you can really ask for from a hotel like this. The car park is also large and appeared to be well covered with cameras. The staff were pleasant and the breakfast was good, served early enough for business travellers on weekends with an early start.

    Stayed in May 2022

  • Reviewed: 4 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Rooms and all areas looking tired - carpets need deep clean etc

    parking, check in , breakfast

    Stayed in July 2022

  • Reviewed: 25 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough staff.

    Nothing initially. Looks terrible from the outside. Inside was lots better. The staff were cheerful and helpful but there wasn’t enough of them.

    Stayed in July 2022

  • Reviewed: 23 July 2022

    8.0
    enjoyed my stay and will stay again.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very hard bed. stayed on the ground floor. very nosy from everyone in the bar.

    clean, friendly staff, good food and drink.

    Stayed in July 2022

Showing 1 – 25

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