9 Western Gateway, Royal Victoria Dock, Newham, London, E16 1AB, United Kingdom
#511 of 1,005 hotels in London
Guests' ChoiceBased on 2981 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.6
Value for money
7.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Dana
United KingdomRoom smaller than expected and bathroom even worse (cabin type). However the room decor was nice and modern. Weak wifi signal. The room was freezing cold as the AC did not blow hot air but we were offered a heater. Strong points: complimentary bathrobes and slippers, helpful reception staff, nice lobby for a drink/coffee, vicinity to DLR
Stayed in March 2024
Reviewed: April 17, 2024
Anthia
United KingdomThe location is great! Right next to ExCel! Very clean and the staff very friendly
Stayed in April 2024
Reviewed: April 17, 2024
Duane
United KingdomShared hotel covered car park was very small and is a first come first served. Recommend getting there early. Breakfast was sub standard and evening meal was below average. Eat elsewhere.
Excellent location for Excel.
Stayed in April 2024
Reviewed: April 16, 2024
Evangelia
GreeceMy door wouldn’t close automatically and I thought it did so one night I realised it was not completely closed.
Mattress, nespresso in the room, view, breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Rebecca
United KingdomThe lifts were small but everything else was okay no issues.
The room was adequate no frills but clean. You coukd hear the planes from the city airport but not all night. We were on the 8th floor so it was a quiet room
Stayed in April 2024
Reviewed: April 15, 2024
Richard
United KingdomNo gym facilities
Location Shower was excellent
Stayed in April 2024
Reviewed: April 14, 2024
Diana
United KingdomLocation
Stayed in April 2024
Reviewed: April 14, 2024
Matthew
United Kingdomclean
Stayed in April 2024
Reviewed: April 13, 2024
Jane
United KingdomIt was very noisy
Location
Stayed in March 2024
Reviewed: April 11, 2024
Edward
United KingdomBreakfast buffet is not totally a lot of choices but the food taste really nice. Room cleaning will be carried out everyday you stay as long as you allow them to do so, with every disposals inside the room would be refilled and the bed and bathroom will be tidied and cleaned just like you arrive in the first day.
Stayed in April 2024
Reviewed: April 4, 2024
Denise
United KingdomThe noise at 4 and 5 am made by other guests
Location was excellent
Stayed in March 2024
Reviewed: April 3, 2024
Marius
SwitzerlandNothing to say here.
Very close to LCY and Excel Center. DLR, Elisabeth and the Cloud Cable Car stops within walking distance. Staff was friendly and always helpful. The small bar downstairs was reasonably priced and perfect for having a drink before going to bed.
Stayed in March 2024
Reviewed: April 1, 2024
Sam
United KingdomSecurity guard - rude and aggressive
Location
Stayed in April 2024
Reviewed: March 31, 2024
Karen
United KingdomThe beds were a little too hard for our liking, but we still enjoyed our stay.
Friendly staff. Clean, simplistic, good amenities, great view from our room.
Stayed in March 2024
Reviewed: March 30, 2024
Yadanar
Thailandkindly staff.
Stayed in March 2024
Reviewed: March 28, 2024
Bowen
United KingdomIt does attract big groups and - location and ? - results in security
Trade Expo Excel - hence the booking and lets start with a negative / as dont usually stay at an Ibis ! Hence my complete and utter surprise at how could this hotel was - may i pariculary flag the staff ( cheerful and super helpful ) location excellent and breakfast superb - plus room a great deal better than expected. To sum up a complete no brainer and I plan to return / - if I am working / visiting Excel - CONGRATULATIONS
Stayed in March 2024
Reviewed: March 28, 2024
Trevor
United KingdomOne lift out of order, so lift wait times were longer than expected.
Perfect location for Excel centre. Lovely view of the River Thames. Restaurant prices very reasonable.
Stayed in March 2024
Reviewed: March 25, 2024
David
United KingdomLittle niggle of sink drain smelly Couldve done with some bleach 😄
Brilliant location when London transport doesn't have everything closed for the weekend Very friendly and helpful staff. Room had a great view over the Dock. Very clean and tidy room Breakfast was usual hotel english breakfast buffet. Very nice though
Stayed in March 2024
Reviewed: March 22, 2024
Di
United KingdomMy only small beef is that the tv dod not work. In the evening, there was nobody around to take a look at it - but did give us extra remotes in hope one would work. Unfortunately not. A gent called to our room the next day, but he could not get it working either Not a huge deal, but would have liked the news in the morning at least.
Everything, We didn't eat there. But slept well. The last holiday inn we stayed in was terrible. Grubby, noisey. This stay was a squillion times better.
Stayed in February 2024
Reviewed: March 22, 2024
Cristina
United KingdomNothing.
Breakfast. Friendly staff, comfortable beds, location perfect for ExCeL
Stayed in March 2024
Reviewed: March 20, 2024
Thebelgiantraveller
United States of AmericaThe season IPA gave me a head ache 🙂. Nothing else comes to mind.
Fast checkin. Fast elevators. Ideally situated near excel London. Good bar with friendly staff. Nice fresh English breakfast.
Stayed in March 2024
Reviewed: March 20, 2024
Tjarda
NetherlandsNot so clean shower/ bathroom
Very close ( 2 min walk) to the London Excell
Stayed in March 2024
Reviewed: March 19, 2024
Janine
United KingdomCouldn't open the window very much
Really comfortable beds Later checkout
Stayed in February 2024
Reviewed: March 18, 2024
Shashank
IndiaPrice was higher.
Location was good.
Stayed in March 2024
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