Park Hill Road, Torquay, TQ1 2DG, United Kingdom
#20 of 45 hotels in Torquay
Guests' ChoiceBased on 3667 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.3
Value for money
7.2
Free WiFi
8.1
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End of dialog contentReviewed: 28 March 2024
Paul
United KingdomBreakfast was very disorganised,waiting for buffet food all the time,chairs in bedroom where thread bare on the arms
Clean and comfortable bed
Stayed in March 2024
Reviewed: 26 March 2024
Beverly
United KingdomVery tired, attitude of staff varies
Location
Stayed in March 2024
Reviewed: 25 March 2024
Neill
United KingdomThere really wasn't much not to like.
Great sea view from the top floor room. Good atmosphere in the public areas and a pleasant garden. Easy access to the South West Coast Path.
Stayed in March 2024
Reviewed: 25 March 2024
Donna
United KingdomThe mirrors were only cleaned half way up. Didn't look like they'd been cleaned properly for a while The grouting under the sink area needs replacing as it was falling out.
Amazing views, fantastic breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Angela
United KingdomNothing!
Location location location
Stayed in February 2024
Reviewed: 23 March 2024
Kirsty
United KingdomWhilst the room was huge with great amenities, the furniture and decor was a little tired but it really didn’t take away from our stay. If anything, it added to the charm.
The sea view from the room was wonderful! And the staff were exceptional.
Stayed in March 2024
Reviewed: 22 March 2024
Susan
United KingdomThe size of the bathroom. The staff in the bar were unfriendly and did not engage with conversations. We had dinner in the bar as we had a dog and the tables, apart from the glasses were not cleared. By the end of the evening the room looked a mess.
View was stunning. Room was very spacious but the bathroom was claustrophobic. Breakfast was excellent. The dog friendly room was excellent
Stayed in March 2024
Reviewed: 22 March 2024
Ocallaghan
United KingdomBreakfast was on the small side.
Friendly staff. Fantastic location and lovely views. My husband loved his birthday night and breakfast in bed.
Stayed in March 2024
Reviewed: 20 March 2024
Jayne
United KingdomBathroom dirty ,hairs in bath,difficult to get hold of room service or reception
The view was fantastic,ambience lovely,able tonrelax
Stayed in March 2024
Reviewed: 19 March 2024
Burgess
United KingdomClosure of the swimming pool and steam room, a major disappointment for us, closed due to a maintenance issue. Separate saunas for male & female so couldn't use with my partner. Bar, restaurant and reception staff did not appear happy in their jobs!
Great location, 10 Minute walk to Marina. Lovely bars & restaurant choices On arrival we were disappointed with our room. We had a dog with us so aware you are allocated a room to accommodate a dog but chewed furniture, thread bare and grubby carpet was not what we expected. We reported this to reception and we were given 2 other rooms to look at which were much better, chose room 25 Garden area, beautiful view!
Stayed in March 2024
Reviewed: 19 March 2024
Mike
United KingdomLack of heating
Stayed in March 2024
Reviewed: 17 March 2024
Ryan
United KingdomBathroom a little dated
Location
Stayed in March 2024
Reviewed: 17 March 2024
Madison
United KingdomMagnificent view if you get the balcony, very clean, we had a big bathroom and the balcony was very large with chairs outside. The bed was very soft and comfortable. The front desk area, the stairs everything was stunning and very well kept.
Stayed in March 2024
Reviewed: 17 March 2024
Jennie
United KingdomParking charges, cleaning team coming in before we had checked out.
Lovely views. Big room and comfortable bed and a nice bathroom.
Stayed in March 2024
Reviewed: 17 March 2024
Beverley
United KingdomPool and jacuzzi weren't working. Hope this is resolved.
Loved the Victorian grandeur of the communal areas that had been maintained. Loved the views. Lived the breakfast experience. Super staff and range. Good location for town and coast path. Room 426 superb.
Stayed in March 2024
Reviewed: 14 March 2024
Sharon
United KingdomShower curtain it clung to me whilst I was having a shower. I was looking forward to a swim but there was no pool,steam room etc because of the burst pipe. Entering and exiting the car park - it was hard work. When I was exiting the barrier didn’t lift up so I had to press the button and wait for reception
Great welcome. Room (408) was what I asked for ie quiet room. Great products in room, great facilitaties, lovely sea view. Great tea/coffee options with some lovely biscuits. Good tv. Lots of storage space.
Stayed in March 2024
Reviewed: 14 March 2024
Jane
United KingdomThe staff were very welcoming and friendly. The hotel is beautiful inside and the room was very clean, spacious and had everything you need.
Stayed in March 2024
Reviewed: 14 March 2024
Robin
United KingdomVery run down in places but couldn’t fault our room
Great room with sea view
Stayed in March 2024
Reviewed: 12 March 2024
Elisabeth
United KingdomOutside of hotel is badly in need of redecoration. Off putting for someone who does not know how nice the inside is.
Lovely large bedroom with view over sea. comfortable bed. Large bar and lounge areas well decorated. Spacious common areas.
Stayed in March 2024
Reviewed: 11 March 2024
Terry
United KingdomGood location and vewis from room we had with a balcony first class
Stayed in March 2024
Reviewed: 11 March 2024
Mara
United KingdomJacuzzi wasn't working again!
Stayed in February 2024
Reviewed: 11 March 2024
Paul
United KingdomWe were upgraded following a small hot water problem in the booked room. Excellent wea views
Stayed in March 2024
Reviewed: 11 March 2024
Lea
United KingdomSwimming pool area needs to be updated.
Stayed in March 2024
Reviewed: 9 March 2024
Paul
United KingdomWeather was a little colder and windier than hoped, but to be expected in March
Fantastic sea view across the bay from the room, restaurant and lounge Very comfortable and clean facilities across the hotel Excellent and friendly service Eclectic mix of decorative artwork, photographs and other objects of interest across the hotel
Stayed in March 2024
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