Rooms are getting a little tired Could do with some care

Clean and tidy Very lovely rooms with the best views

Stayed in April 2024

The pool closes very early on a weekend. Lighting in the room was very poor.

Great hotel and good location. Staff very friendly and helpful. Breakfast was fabulous.

Stayed in April 2024

The rooms were dated in comparison to the rest of the building but that did actually fit in with the age of the hotel. The rooms were comfortable and clean.

Very friendly and helpful staff in reception. Good breakfast with plenty of choice. Spa area is nice. Bar prices were reasonable. Public areas of the hotel were well maintained with appropriate decor for the age of the building. Great location.

Stayed in April 2024

Some of the furniture and fitting were a little dated.

Fantastic sized room, lovely balcony and outstanding view!

Stayed in April 2024

No blankets in the rooms, but only for use in the balcony during chilly evenings. A little dated decor of a room, but still cosy and with its own character.

Very Clean throughout. Sea facing room with balcony although a little dated was spotless clean and had everything we wanted. Exceptional breakfast Buffet with a wide choice range. Amazing views in a perfect location, few minutes walk to town centre, but in a quiet area.

Stayed in April 2024

An aerial view of dismal flat roofs and hotel utility areas on the landward side

Wonderful breakfast and a good dinner looking over a beautiful view in beautiful surroundings, the intriguing and extensive gardens and seascape below !

Stayed in April 2024

Poor selection of draft lager in bars

Room was spacious and bed excellent

Stayed in April 2024

The view of Torbay was amazing, The room reflected the age of the hotel in style. I was made to feel very welcomed by the staff

Stayed in April 2024

Bedsheet was dirty . Duvet cover was not changed anyone could understand looking at the cover. Found hairs on the bedsheet.

Location is excellent.View from sea view deluxe room is absolutely stunning. Room is good size . Room should have been more clean. while booking I had mention that I have asthma so needed a clean room. furnitures are very old. Bed sheet was dirty I spotted 7-10 small hair on the bedsheet. Breakfast was very good.

Stayed in April 2024

Nothing

The view was beautiful. The room was spacious and very comfortable.

Stayed in April 2024

Needs updating couldn't access balcony.

Gym pool

Stayed in April 2024

The evening meal menu choice. The extra charge for car parking.

Bathroom, bedroom, seaview, dining room.

Stayed in April 2024

Bar area was quite cold but bedroom warm. Evening bar meal was small portion but quality was good

Excellent large room with a sea view we were not expecting. Breakfast was amazing

Stayed in April 2024

😍all good

Fantastic garden views dogs loved garden

Stayed in April 2024

A little bit tired

Stayed in April 2024

Could do with an update

Location and best breakfast ever

Stayed in April 2024

Very outdated and not overly clean in the bathroom

Very comfortable and great facilities

Stayed in April 2024

Shower over the bath, in this modern day a walk in shower should be the norm, no USB socket in the room for charging our phones

Clean room, big comfortable bed, amazing view's across Torbay

Stayed in April 2024

The room got a bit cold during the day and was missing some modern amenities but that's part of the charm of staying in such an old hotel. The bed was too soft for me, which is personal preference. Sadly the jacuzzi was closed and there was no access to the loungers, so I had nowhere to relax while using the spa area.

I received an upgrade via Booking.com on my room, which was on the second floor with a balcony and stunning panoramic view of the sea. The room was very large and clean with comfy linen on the bed. High ceilings and period features took me back in time. The rest of the hotel was also beautiful inside and well maintained. Breakfast was a special treat and the buffet selection was wonderful. All the staff were great as well. I was there in low season - so it was lovely and quiet.

Stayed in April 2024

there is a bit of deterioration in the hotel, balconies are closed off which is a shame and my patio door was unlocked and could not be locked so I spent a night worried about this... OUr food in the bar area was not great, the barman had to serve drinks and collect food from a far away kitchen - which meant the bar kept being un-manned, he was doing his very best, looked exhausted - but he remained really kind and helpful but people were walking away without getting drinks as they got fed up with waiting for him to return, very short sighted of the management i think.

The breakfast was lovely, a wonderful choice from vegetarian cooked breakfast to the good cooked meat eater breakfast, lovely tea and toast, cereals and fruits and pastries with a wonderful sea view and white table cloths - very lovely! Our rooms had wonderful floor to ceiling sea views, so relaxing

Stayed in April 2024

You can tell this hotel was once grand in its height, probably several decades ago. Overall, the property is very outdated and the outside looks like it's falling apart, granted it's right on the sea and I can imagine there is a lot of constant damage due to wind and rain and difficulty to stay on top of. Our biggest complaint was the food, it was the worst hotel food I've ever had, and we've traveled a lot. It's the worst in all the countries we've visited, not just the UK. My initial dish was inedible, the staff was nice and allowed me to swap out for a second dish, which was technically edible but tasted horrible. My complaint is with the actual kitchen staff and their manager. All the food appeared to be dumped from a can, package, or a frozen bag. I don't believe there is actually any Chef that works there, just people who "facilitate" preparing meals from already prepared meals. There doesn't appear to be any "cooking," and if so they need a new chef. The wait staff were friendly and I recognize this was not their fault. But there is no excuse for whoever is "cooking" in the back. For example, I ordered the chicken caesar salad. I eat a lot of these and I wasn't expecting a masterpiece but I also wasn't expecting it to be inedible. The lettuce was warm and wilted, overall the whole salad was room temp to warm, not appetizing. But worst was the caesar deressing, which after a few bites appeared to me to have gone bad, which is very bad considering it's made from anchovies (seafood). It's like they served me rotten fish. My stomach literally started turning and I felt sick. My second dish was just linguine with tomato sauce and it was gross, I've had prepared meals from Tesco that are better. Also there was a very noticeable spider web with spider and his/her insect meals hanging in one corner of the Palm Court & Lounge, which is where we were eating.

The location and views are fantastic. We splurged on the bigger deluxe king room to accommodate our 2 dogs, the room was very large and comfortable. However, the furniture was very outdated and had many scratches and wood pieces falling off. This didn't necessarily bother us but it was very outdated and we were worried there may be confusion over the condition of the furniture and us having dogs; we didn't want to be blamed for the already existing damage, which was quite notable. The hotel and staff are very dog friendly, which was very nice and made our stay more comfortable. They had dog beds and separate feeding/water bowls for each dog. We had patio access to get the dogs out quickly for doing their business. Very nice set up for dogs.

Stayed in April 2024

Jacuzzi out of order … kids not happy

Good size room

Stayed in April 2024

bar not having bottled water. other than that, was very good all round.

very clean and well appointed room. only niggle was the plugs were in odd places. lovely view and great balcony view. food was very good. and staff were very attentive, pleasant and helpful. breakfast staff were great.

Stayed in March 2024

Very little

The room, staff and food were amazing. As ever the breakfast is superb. The exterior could do with a freshen up but we would not hesitate to stay again.

Stayed in April 2024