10 Chapel St, Liverpool, L3 9AG, United Kingdom
#27 of 104 hotels in Liverpool
Guests' ChoiceBased on 4164 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Michael
United KingdomBrilliant staff could not be more friendly and helpful excellent location
Stayed in March 2024
Reviewed: March 25, 2024
Antony
United KingdomThe meal in the restaurant was really poor despite the.cost
Room was clean and comfortable
Stayed in March 2024
Reviewed: March 24, 2024
Roslyn
United KingdomReally comfy beds but hard pillows.
Great location. Friendly staff.
Stayed in March 2024
Reviewed: March 24, 2024
Sharon
United KingdomPillows and bed no too comfortable breakfast very bland.maro Pierre white restaurant had dinner past was also very bland disappointing. Though the waiter was fantastic
Quirky design rooms nice staff fab, good location
Stayed in March 2024
Reviewed: March 24, 2024
Hilary
United KingdomThere wasn't anything I disliked
The hotel was very clean. The staff were very friendly and helpful. There was plenty of choice for breakfast. The complimentary bottles of water and crisps etc were a nice added touch.
Stayed in March 2024
Reviewed: March 21, 2024
Barry
United KingdomExcellent Breakfast and great location
Stayed in March 2024
Reviewed: March 19, 2024
Joan
United KingdomNothing
Absolutely Everything. And the Staff were exceptional
Stayed in March 2024
Reviewed: March 19, 2024
Roger
United KingdomNothing!
Loved the friendliness of the staff! Attentive. Welcoming. Went over and above to make our stay the best! Good location. Quiet. Nice bar area.
Stayed in March 2024
Reviewed: March 19, 2024
Michelle
United KingdomLovely hotel
Stayed in March 2024
Reviewed: March 18, 2024
Anita
United KingdomHotel Indigo always delivers the best service! Second time staying with them, and it was amazing! We look forward to our next visit!
Stayed in March 2024
Reviewed: March 17, 2024
Stephen
United KingdomNothing
Everything was great
Stayed in March 2024
Reviewed: March 17, 2024
Lynda
AustraliaNot a lot of room in the bathroom. Can't reach the loo roll. Too many chairs and no surface, except bed to open cases . Don't need wardrobes, just a case shelf with hanging rail above .The same at a lot of hotels. Nothing to do with the hotel, but the no 25 bus never came in the 4 days we stayed !
Great staff at reception and restaurant. Loved the décor. Colourful room murals. Shower was good. Loved the makeup mirror.
Stayed in March 2024
Reviewed: March 15, 2024
Marilyn
United KingdomNothing
Bed very comfy, great shower,, the breakfast was very good, staff very friendly. Above all the hotel was in a very convenient place, short walk to the river front and just round the corner from the underground and one stop from Liverpool lime street. A great stay
Stayed in March 2024
Reviewed: March 8, 2024
Geraldine
United KingdomTowels could have been a little fluffier (being v picky now!)
Really friendly front of house staff. Very accommodating with looking after bags etc
Stayed in March 2024
Reviewed: March 6, 2024
Emma
United KingdomThe man on the front desk was fantastic, very welcoming and helpful. Breakfast was good. Everything was nicely furnished and clean.
Stayed in March 2024
Reviewed: March 4, 2024
Ruthkr
IcelandThe floor was outdated but that did not bother me much but I would have liked to have toilet seat cover. When you flushed the toilet water from it went on to the floor
Good spacious room. Very clean. Staff was helpful and breakfast was nice.
Stayed in March 2024
Reviewed: March 3, 2024
Sandra
United KingdomN/a
The staff were very professional and very helpful couldn’t do enough to help with any thing you might need. The breakfast was lovely and the food in the restaurant at night very nice
Stayed in March 2024
Reviewed: March 2, 2024
Andrea
United KingdomNot worth upgrade as mini bar a joke
Clean and contemporary
Stayed in February 2024
Reviewed: March 1, 2024
Terrie
United KingdomMy main meal in the evening though tasty was extremely small and overpriced for what you got.
Lovely quirky room. Friendly staff
Stayed in February 2024
Reviewed: February 28, 2024
Jonathan
United KingdomFab hotel - really smart. Nice rooms and just a very well appointed hotel. Good range of breakfast options. Centrally located. Would definitely stay again.
Stayed in December 2023
Reviewed: February 27, 2024
Marcia
United Kingdomthere was no negatives to report
The room was beautifully decorated ,big, clean, beds are comfortable , biscuits were provided wow! the hotel was ideally located for all of the main attractions breakfast had lots of choice & very tasty staff were very attentive & knowledgeable
Stayed in February 2024
Reviewed: February 25, 2024
Angela
United KingdomI don't have any negatives
Everything from the welcome, facilities, breakfast and departure.
Stayed in February 2024
Reviewed: February 25, 2024
Oll
United KingdomAir con on heat didn't blow heat. Poss check prior to room let. On reception they explained how it works. But was still didn't. Was offered another room with out hesitation
Great 3rd stay . Central location. All staff you come across very polite good place to stay
Stayed in February 2024
Reviewed: February 24, 2024
Niamh
IrelandNothing
Good location , restaurant food is great , nice modern room
Stayed in December 2023
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