Room was a little small and had to walk through the buffet to get to our room

location was perfect and the staff were very good

Stayed in April 2024

Car park gets full at busy times.

Nice room, good breakfast, handy for bus and train if required.

Stayed in March 2024

We were surprised and disappointed when we got up the first morning for breakfast looking forward to a continental breakfast only to be told that had to be ordered the night before. That made no sense to us whatsoever as we’ve heard of a full English breakfast having to be prebooked in some establishments but never a continental?? Very strange. We hadn’t seen a sign anywhere. Neither of us wanted a cooked breakfast but the young girl serving was very good and offered us coffee, toast and cereal which we had.

My adult daughter and I stayed for 2 nights for a family party locally. We were very lucky that we were given one of the refurbished rooms. It was really nice, very comfortable and so quiet which was a surprise given its location. Most of the staff were very friendly. Carvery dinner was nice and very good value. Parking was free for our two day visit which was excellent. The train station was 2 mins from hotel where we got a direct train into London which took 1/2 hour, really good.

Stayed in March 2024

No safe box. No orange juice at breakfast

Location, food, friendly staff

Stayed in April 2024

Bed was very hard

Convenient location

Stayed in March 2024

N/A

Comfortable

Stayed in March 2024

Good staff. Good food. Good room.

Stayed in March 2024

Shower wasn’t the best but functional

Quiet, spacious room. Comfortable beds, very clean.

Stayed in March 2024

Only one chair, bed hard

Location and food on hand

Stayed in March 2024

Breakfast OK but lukewarm and no marmalade

Clean room and very comfortable bed

Stayed in March 2024

Walking through people in the restaurant to get to your room

Didn’t have breakfast

Stayed in February 2024

The window didn’t open. Also, just a suggestion, and I realise it is personal to us, but think you will find that a lot of disabled/elderly people might have the same issue….It was a little far to walk from the bed to the bathroom, especially at night for a disabled person. I wonder if it would be possible to move the door further along and have the bed a bit closer to the bathroom? Having said that, it was great to have an accessible room nearby.

That they had a fully accessible room with emergency cords, very helpful as there are not many of these rooms around.

Stayed in March 2024

The only option for breakfast was English breakfast.

Clean room, fresh, quiet

Stayed in March 2024

I didn't like that we had to cue in the restaurant to check in as it was very busy with restaurant customers

Stayed in January 2024

Ideal location,

Stayed in March 2024

Got to Toby around 11am just wanted to check in so we had our key to room and leave our suitcase in the room ? Wouldn’t allow it The room was freezing cold at 1am couldn’t get heating to work ! Bed was a bit firm and l think mattresses need replacing as bit uncomfortable. Only enough milk to make 2 cups of tea which we used at 1 am so had no drink until we got down to breakfast extra milks in room please

Friendly staff on arrival, didn’t check in to room until 1am night porter very helpful,stayed with you for a friends wedding. Room was very clean breakfast was amazing spoilt for choice thank you all

Stayed in March 2024

The duvet was not big enough for two people, though the night both of us got cold. But we did not complain. I'm sure the staff would have given us another duvet.

Staff fantastic, food fantastic. Room lovely and very clean. Tea,coffee provided. Great service

Stayed in March 2024

My daughter burnt her fingers on the radiator in our room which caused them to blister. When we suggested that they should get covers to prevent this they said they didn’t have anything available. Breakfast doesn’t include cereal or coffee. £1.70 for a bowl of cereal is way too much.

Room was fine and big enough for my family.

Stayed in March 2024

Breakfast very poor ingredients

Location good , breakfast needs a shake up..

Stayed in February 2024

It was all very friendly

Stayed in February 2024

There was only instant decaff coffee.

Good basic accommodation, comfy beds and good shower. Close to the hospital where I was having surgery the next day.

Stayed in January 2024

All good

Good location, comfortable room and good breakfast

Stayed in February 2024

Unable to turn on the room radiator.I have never had so many messages generated for a one night stay it was totally over the top.

It was reasonable.

Stayed in February 2024

Some noise from the car park but nothing to spoil our stay

Very handy for the train into central London Large room, enough chairs and space for things Bathroom very clean Very good carvery meal

Stayed in February 2024